Service Delivery Manager Jobs in Boston, MA

Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...

Drive project success by managing cyber security operations across diverse domains. Collaborate with technical teams and clients to ensure timely delivery and quality assurance while identifying new o...

Lead and manage strategic initiatives in clinical trial project management, enhancing operational performance and fostering stakeholder engagement to deliver high-quality results in a regulated enviro...

Elevate the success and growth of strategic B2B2C partnerships by managing partner programs from evaluation to scaling, while collaborating cross-functionally to ensure operational excellence and outs...

Optimize the employee lifecycle by leading a global team focused on enhancing People Operations and experience while ensuring compliance and data integrity across regions, driving a cohesive and effec...

Deliver exceptional management of customer requirements and program deliverables, ensuring timely execution and adherence to contract specifications. Collaborate with teams to streamline processes and...

Empower our team as you lead operational initiatives, manage vendor relationships, and drive strategic performance metrics to create a high-performance culture within our Corporate Strategy & Research...

Own the growth and success of client accounts within a fast-paced healthcare SaaS team. Drive customer onboarding, adoption, and renewals by building strong stakeholder relationships and leveraging AI...

Champion the transformation of service delivery by leading design projects that enhance the experiences of participants and staff, ensuring streamlined and inclusive services within a collaborative en...

Transform healthcare delivery by leading AI-enabled clinical informatics initiatives across federal environments. Drive program execution, align stakeholders, and optimize workflows to enhance provide...

Transform incident resolution as you handle technical support for a dynamic SaaS platform, ensuring timely restoration of services while closely collaborating with product teams to prevent future issu...

Champion project success by leading initiatives across teams to enhance customer experience. Drive complex workflows, oversee strategy execution, and ensure operational readiness while collaborating w...

Engage in shaping the future of construction management by leading multi-site projects, coordinating resources, and fostering client relationships while ensuring quality, safety, and budget adherence...

Lead complex, high-profile programs, aligning cross-functional teams to achieve strategic outcomes while enhancing program management practices with data and AI solutions...

Accelerate progress at user adoption initiatives for modern federal survey data platforms. Lead change management and training activities ensuring smooth transitions with a focus on stakeholder engage...

Manage dealer relationships by empowering automotive partners with innovative solutions. Drive strategic growth and success through expert support and insightful metrics analysis in a dynamic, fast-pa...

Join a team that provides strategic oversight for audit activities, optimizing operations within Medicare Advantage and Commercial sectors while ensuring compliance and driving continuous improvement...

Lead strategic procurement for complex electric construction projects. Collaborate with various stakeholders to enhance sourcing strategies and improve procurement processes, ensuring efficient execut...

Take ownership of organizational change implementation within healthcare settings. Your role will analyze impacts, build implementation plans, and engage stakeholders while managing risks to ensure su...

Accelerate your career in product strategy and management by driving innovative technology offerings that enhance global workforce solutions, collaborating with cross-functional teams, and leading imp...

Join us to shape the future of technical automation by developing robust workflows and integration strategies that enhance efficiency, reduce manual effort, and accelerate delivery across systems and...

Empower customer success by owning outcomes and navigating cross-functional teams. Drive retention and revenue growth while ensuring data integrity across strategic accounts within the healthcare land...

Engage with strategic accounts to drive success through the entire customer lifecycle. Own renewals, foster key stakeholder relationships, and build efficient processes to scale Customer Success in a...

Shape the future of customer success by owning strategic accounts and driving their growth. Lead renewals, engage stakeholders, and optimize processes to enhance customer experience and advocacy in a...

Unlock your potential as a Customer Success Manager, where you’ll cultivate long-term client relationships, drive satisfaction, and provide strategic insights to ensure clients maximize their use of o...