Service Delivery Manager Jobs in Albany, NY

Contribute to seamless change enablement and robust release management by overseeing risk governance, cross-functional coordination, and continuous process improvement, ensuring stable delivery of tec...

Transform customer experiences by managing the complete lifecycle from onboarding to renewal. Drive retention, growth, and satisfaction while collaborating with sales and internal teams to deliver val...

Drive workforce efficiency by leading a team of WFM Analysts, ensuring optimal scheduling and operational accountability across Contact Center and Back Office environments while addressing staffing an...

Lead the charge in fostering strong client relationships to ensure satisfaction, retention, and successful product adoption, while coordinating with internal teams to enhance the overall client experi...

Join an engaging team to drive innovation and change initiatives across multiple projects, enhancing processes and stakeholder collaboration. Support business analysis and project management in a dyna...

Champion client success by leading implementation projects and driving operational excellence. Collaborate cross-functionally to deliver tailored solutions that align with client goals, ensuring trans...

Unlock external resource potential by managing partnerships for project delivery, enhancing operational efficiency, and fostering collaboration across teams to support business growth and capacity nee...

Elevate operational excellence by owning customer and commercial operations. Drive hardware logistics, manage commercial contracts, and establish processes for growth as you lead the build of essentia...

Inspire growth and innovation by managing client relations in the automotive AI sector. Utilize expertise in conversational AI and marketing automation to enhance performance and deliver tailored solu...

Join a team that's committed to enhancing client experiences and achieving operational excellence. As a key player, you'll leverage your expertise to empower customers and drive Profitable Growth acro...

Join a dynamic team as a Systems Developer, responsible for the design, development, and maintenance of efficient information systems to support core functions, utilizing your technical skills to enha...

Drive excellence in managing large-scale construction programs, ensuring alignment with client goals while overseeing multiple teams and fostering innovative practices to optimize performance and miti...

Join a team that's driving innovative digital strategies, optimizing analytics, and enhancing global growth marketing efforts through powerful insights, effective leadership, and cutting-edge channel...

Champion change management initiatives to support EHR implementation, ensuring user readiness through training and communication. Collaborate with stakeholders to identify process improvements and fac...

Lead the charge in enhancing customer success by guiding post-sale engagement, ensuring clients effectively utilize our solutions, and advocating for their needs within the organization to drive satis...

Deliver exceptional project oversight, ensuring successful NetSuite ERP implementations. Lead cross-functional teams while managing resources, timelines, and customer expectations effectively to drive...

Transform the client experience by managing complex IT projects and deskside services, ensuring operational excellence and seamless coordination across multiple vendors in a dynamic healthcare environ...

Join our team to drive digital transformation initiatives that enhance operational performance, foster innovation, and support business growth through strategic program management and cross-functional...

Champion the advancement of our Commerce platform by translating business needs into actionable product requirements. Collaborate with diverse teams to enhance digital commerce capabilities and ensure...

Join us to own and prioritize the product backlog, collaborating daily with engineering to translate customer needs into actionable work and drive product delivery aligned with strategic goals...

Shape client payment policies by ensuring accuracy, delivering specialized requests, and collaborating effectively with internal and external teams to enhance service and compliance within healthcare...

Champion customer success by leading a dynamic team of managers to drive performance, develop talent, and ensure exceptional client experiences through proactive risk management and consistent operati...

Advance patient safety operations by managing a team, ensuring compliance, and enhancing pharmacovigilance processes while fostering a collaborative environment for continuous improvement and innovati...

Lead integrated media strategy to optimize campaign performance, enhance patient recruitment, and leverage data insights to drive multi-channel growth, while managing a significant media budget and co...

Lead the charge in creating an exceptional onboarding experience for new restaurant customers, ensuring seamless integration, and fostering strong communication to optimize their journey from day one...