Customer Service Manager Jobs in Herndon, VA

Partner with us to drive project success through effective management of schedules, budgets, and deliverables. Collaborate with teams to ensure customer needs are met and projects adhere to timelines...

Join us to evaluate and reshape client customer support operations, providing strategic insights and implementing tech-driven solutions for optimal service experiences while managing transformational...

Join us to transform customer service solutions! Utilize your expertise to optimize support operations, leverage technology, and lead strategic initiatives that enhance the customer experience while d...

Take ownership of financial operations and customer account management, serving as a vital liaison to facilitate effective billing processes, compliance, and communication among stakeholders in a dyna...

Join a dynamic team as you manage client relationships, ensuring delivery excellence and strategic alignment. Lead internal collaboration and communications while driving projects to success, fosterin...

Lead the charge in enhancing our 24x7 Security Operations Center by managing and developing a high-performing team, ensuring operational efficiency and unmatched client satisfaction through strategic...

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Elevate customer experience by coordinating technical support and maintenance, ensuring effective communication and efficient processes. Lead a team of technicians while driving safety compliance and...

Drive AI-assisted messaging delivery and customer engagement analytics to enhance platform reliability and performance insights, while simplifying workflows and automating reporting. Collaborate cross...

Lead the charge in customer account management, empowering a high-performing team to drive satisfaction, retention, and revenue growth, while fostering collaboration and enhancing customer relationshi...

Lead and inspire a team of Team Leaders in a dynamic Call Center environment, driving performance and engagement while ensuring excellent customer experiences and operational success through clear com...

Deliver exceptional service through effective leadership of HVAC technicians across the DMV region. Drive operational efficiency, client satisfaction, and talent development in a high-impact, multi-si...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

Empower a high-performing team to redefine customer service excellence while driving strategic growth and client retention. Develop innovative support solutions that enhance the customer experience an...

Elevate customer success by owning post-launch relationships, driving adoption and retention of POS systems for restaurants. Collaborate cross-functionally to enhance service delivery and improve prod...

Empower a dedicated customer service team in a fast-paced distribution setting. Oversee complex issue resolution, improve service processes, and ensure customer commitments are met while collaborating...

Optimize project operations by managing schedules, budgets, and deliverables to ensure successful service deployment and customer satisfaction. Collaborate with teams for smooth execution and risk ass...

Optimize helpdesk operations by leading a dynamic team, enhancing client relations, and implementing technical solutions to exceed service expectations while fostering a customer-centric environment...

Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...

Support customer relationships by managing interactions and ensuring satisfaction. Drive issue resolution and commitment execution while collaborating with cross-functional teams to meet service and q...

Shape the future of customer resolutions by leading a high-impact team, driving strategic initiatives, optimizing performance through data, and fostering talent in a dynamic, cross-functional environm...

Unlock potential by leading dynamic financial operations, streamlining strategies, and enhancing compliance in a collaborative environment to drive growth and impact for healthcare stakeholders and co...

Shape the future of regional sales by leading a dynamic team, developing innovative strategies, and driving revenue growth through effective training and management, while ensuring adherence to corpor...

Grow sales excellence by leading a dynamic team, enhancing strategies, designing training programs, and driving revenue growth across multiple locations in the region...

Transform regional sales performance by leading teams, driving growth, and implementing strategic initiatives while providing hands-on training and support across various teams to maximize revenue and...