Job DescriptionRegional Service Manager (Multi-Site: Alexandria, VA | Washington, DC | Maryland)Location Options: Alexandria, VA | Washington, DC | Maryland (DMV Region)We're seeking a results-driven
Regional Service Manager to lead service operations across the
DC, Maryland, and Virginia (DMV) region. This role can be based in Alexandria, VA, Washington, DC, or Maryland.
If you're a motivated leader with strong HVAC service expertise and a passion for operational excellence, this is your opportunity to make a meaningful impact in a high-visibility multi-site environment.
Compensation & Benefits- Salary Range: $105,000 - $120,000 annually
- Bonus: 5% Annual Incentive (OAIA)
- 401(k): 5% company match
- Paid Time Off: 88 hours to start, up to 168 hours with tenure.
- Holidays: 7 paid annually
Travel Benefits- $55/day per diem
- Lodging covered for approved travel.
Additional Perks- Company-issued phone and tablet
- Annual boot allowance
- Medical, life, and disability coverage
- Corporate discounts (ADP platform)
- Ongoing technical and leadership training
- Advancement and relocation opportunities
About the RoleThe Regional Service Manager will lead a team of commercial HVAC service technicians across the DMV region, ensuring high-quality service delivery, operational efficiency, and strong client satisfaction.
You'll play a key role in driving performance, developing talent, and scaling operations while maintaining BGIS's commitment to safety, compliance, and service excellence.
Key ResponsibilitiesLeadership & Team Development- Lead, mentor, and develop a team of service technicians.
- Drive engagement, retention, and performance outcomes
- Manage hiring, performance reviews, and compensation recommendations.
- Provide coaching and technical guidance.
- Ensure compliance with safety and regulatory standards.
Regional Operations Management- Oversee dispatch and daily service operations.
- Manage preventative maintenance programs and service schedules.
- Review service work and invoices for quality and accuracy
- Monitor budgets and optimize resources.
- Improve processes and implement best practices.
- Analyze workload and implement efficiency strategies.
- Partner cross-functionally to ensure seamless service delivery.
- Resolve operational issues quickly to exceed client expectations.
- Manage inventory to support field operations.
Required Qualifications- Associate degree or equivalent experience
- 5+ years of leadership experience in commercial HVAC or field service
- Proven success leading technician teams in a regional environment
- Strong HVAC systems knowledge
- Excellent leadership, communication, and problem-solving skills
- Ability to build partnerships with clients and internal stakeholders.
- Proficiency in Microsoft Office and service systems
- Strong organizational and time management skills
Preferred- HVAC certification or specialized technical training
Work Environment & Travel- Travel Requirement: Up to 25% across DC, Maryland, and Virginia
- Valid driver's license required.
- Ability to travel between job sites, client locations, and team meetings.
- Reasonable accommodations available as applicable
Apply TodayJoin BGIS and take the lead in a dynamic, multi-site environment where your leadership directly impacts operational success and client satisfaction.
Apply now to become our Regional Service Manager serving the DC, Maryland, and Virginia region.
For more information or to apply, visit our careers page or contact our HR team. Let's build something extraordinary together!
