Customer Service Manager Jobs in Baltimore, MD

Join this dynamic team to lead customer service operations and training initiatives. Oversee daily operations, build strong customer relationships, and drive continuous performance improvement to ensu...

Empower customer relationships by minimizing churn through exceptional service, proactive account management, and strategic recommendations that align with client needs to enhance satisfaction and loy...

Transform regional food service operations by leading multi-unit teams, enhancing client relationships, and driving operational excellence to ensure quality nutrition in K-12 schools while fostering p...

Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...

Join us to evaluate and reshape client customer support operations, providing strategic insights and implementing tech-driven solutions for optimal service experiences while managing transformational...

Join us to transform customer service solutions! Utilize your expertise to optimize support operations, leverage technology, and lead strategic initiatives that enhance the customer experience while d...

Transform the client service experience for Beauty & Wellbeing, ensuring on-time delivery and high-quality support. Collaborate cross-functionally to drive client success and optimize service executio...

Join a team dedicated to exceptional maintenance service by leading and mentoring a skilled crew, managing community standards, and ensuring prompt resident support in a dynamic apartment environment...

Elevate community living by leading a dedicated maintenance team, ensuring top-notch service and safety standards across a 465-unit residence, while fostering a culture of excellence and responsivenes...

Transform customer support by leading a global B2B team, enhancing service delivery, and driving operational improvements to foster a seamless customer experience across various channels and regions...

Lead the charge in enhancing our 24x7 Security Operations Center by managing and developing a high-performing team, ensuring operational efficiency and unmatched client satisfaction through strategic...

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Elevate customer experience by coordinating technical support and maintenance, ensuring effective communication and efficient processes. Lead a team of technicians while driving safety compliance and...

Drive AI-assisted messaging delivery and customer engagement analytics to enhance platform reliability and performance insights, while simplifying workflows and automating reporting. Collaborate cross...

Lead the charge in customer account management, empowering a high-performing team to drive satisfaction, retention, and revenue growth, while fostering collaboration and enhancing customer relationshi...

Lead and inspire a team of Team Leaders in a dynamic Call Center environment, driving performance and engagement while ensuring excellent customer experiences and operational success through clear com...

Deliver exceptional service through effective leadership of HVAC technicians across the DMV region. Drive operational efficiency, client satisfaction, and talent development in a high-impact, multi-si...

Join a team that's enhancing IT service delivery through leadership, support, and innovation. You will manage service desk operations, drive continuous improvement, and ensure exceptional user experie...

Elevate customer success by owning post-launch relationships, driving adoption and retention of POS systems for restaurants. Collaborate cross-functionally to enhance service delivery and improve prod...

Empower a dedicated customer service team in a fast-paced distribution setting. Oversee complex issue resolution, improve service processes, and ensure customer commitments are met while collaborating...

Join a dynamic service operations team where you will monitor project plans, manage budgets, and ensure timely delivery of ongoing projects in a collaborative environment, supporting customer communic...

Optimize project operations by managing schedules, budgets, and deliverables to ensure successful service deployment and customer satisfaction. Collaborate with teams for smooth execution and risk ass...

Optimize helpdesk operations by leading a dynamic team, enhancing client relations, and implementing technical solutions to exceed service expectations while fostering a customer-centric environment...

Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...

Support customer relationships by managing interactions and ensuring satisfaction. Drive issue resolution and commitment execution while collaborating with cross-functional teams to meet service and q...