Welcome to Technical Support Manager Jobs at Ladders

Explore a variety of authentic, high-paying technical support manager positions with top companies. Enhance your career development with Ladders and secure a rewarding job in Technical Support Management.

What is a Technical Support Manager?

A Technical Support Manager coordinates and oversees the team responsible for maintaining an organization's IT infrastructure, ensuring the organization runs efficiently. They handle complex and escalated customer service issues and mitigate risks.

Why a Technical Support Manager job with Ladders?

Ladders provide you with the tools and opportunities to advance your career within this dynamic field. Our platform offers jobs that pay over $100000, encouraging career growth and financial stability.

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1
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$56K - $105K *

Provide your expertise to enhance technical support operations and drive customer success through effective troubleshooting, implementation, and engagement across teams and systems, ensuring seamless...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$176K - $220K *

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$76K - $114K *

Join a team that's dedicated to delivering top-notch technical support for automated systems. Engage with customers to solve complex issues, enhance system performance, and ensure seamless operations...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $90K *

Help us redefine technical support by owning high-impact escalations, leveraging AI tools, and mentoring junior team members. Collaborate across departments to enhance customer experience. Your expert...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$90K - $121K *

Transform the compliance landscape by leading complex product support, ensuring accuracy in ELD systems, and driving improvements through data analysis and customer engagement. Collaborate with teams...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$85K - $87K *

Unlock potential by providing top-notch technical support and troubleshooting for enterprise software. Collaborate with customers to resolve complex technical issues and enhance product knowledge acro...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Oversee daily operations to drive customer satisfaction and financial success. Lead skilled teams in service, installation, and support. Ensure long-term operational effectiveness while meeting corpor...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Lead the charge in managing a high-performing Service Desk team to enhance technical support delivery for mid-to-large financial institutions, driving issue resolution, process improvement, and client...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Lead a global IT Support team to enhance operational excellence and user satisfaction. Oversee service desk functions, drive process improvements, and collaborate cross-functionally in a dynamic, remo...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $126K *

Explore a dynamic opportunity leading a team in providing exceptional customer support. Drive operational excellence, foster teamwork, and advocate for client needs in a fast-paced technical environme...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Technical Services

$90K - $120K *

Lead the charge in enhancing customer care and technical support for our diverse software solutions. Drive team performance, manage escalations, and ensure high-quality service delivery while fosterin...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Unlock your potential as you support a multitenant application ecosystem. Collaborate closely with teams to enhance Oracle EBS services, ensure operational excellence, and drive technology innovations...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Join a team that's dedicated to resolving complex technical issues for enterprise clients. You'll drive success in product adoption while collaborating across functions, ensuring a seamless customer e...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $95K *

Elevate technical support by providing leadership and expertise in resolving complex issues in advanced scientific instrumentation. Foster collaboration among global teams to enhance system performanc...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$118K - $190K *

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Business Services

$90K - $120K *

Join our team as a User Support Program Manager to design and oversee comprehensive end-user support for automated litigation services, focusing on enhancing user experience and optimizing support pro...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$165K - $172K *

Elevate operational success at a national level by leading a large IT support team, ensuring compliance with federal standards and delivering exceptional service to multiple clients while fostering a...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$85K - $99K *

Unlock the potential of exceptional customer support by managing service delivery for government contracts. Foster strong relations, oversee project transitions, and drive customer satisfaction across...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$135K *

Empower a diverse team of Support Specialists by driving excellence in service delivery, enhancing operational efficiency, and fostering a collaborative culture that prioritizes customer satisfaction...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Manage and oversee complex network fiber projects, ensuring successful execution through effective planning, project management, and team coordination while mentoring junior staff in a collaborative e...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$70K - $95K *

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$260K - $300K *

Lead and transform the product support function with a focus on AI integration, team development, and operational excellence, ensuring a customer-first approach while achieving strategic, scalable sol...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Technical Services

$90K - $120K *

Drive technical support strategies to enhance sales performance and foster collaboration across teams, ensuring effective product implementation and education while strengthening regional technical kn...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Elevate your career by leveraging your Tier 3 technical support skills to drive customer success. Collaborate with enterprise clients, troubleshoot complex issues, and enhance the adoption of cutting...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$88K - $101K *

Elevate your career by providing technical support and leadership for critical data systems. Collaborate with diverse teams on large-scale projects while managing priorities and enhancing operational...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What are the requirements for a Technical Support Manager?question toggle

    A Technical Support Manager generally requires a bachelor's degree in a related field and several years of experience in a relevant role. Ideal candidates also have strong leadership skills and can troubleshoot complex IT issues.

  • What is the career growth for a Technical Support Manager?question toggle

    A Technical Support Manager can advance to positions like IT Director or Chief Technology Officer. The growth depends on one’s skills, achievements, and the industry's overall dynamic.

  • Does Ladders offer high paying Technical Support Manager jobs?question toggle

    Yes, Ladders specializes in hosting high-paying job opportunities, including for Technical Support Managers. Ladders vet jobs that pay over $100000.