Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$100K - $120K *

Lead a dynamic engineering team in developing high-quality remote software solutions. Collaborate with product managers and designers to ensure scalable applications while embracing best practices and...

New York, NYRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $110K *

Drive software innovation by developing and maintaining applications for pharmaceutical R&D. Collaborate with cross-functional teams to deliver effective solutions and continuously enhance development...

Toronto, ONRemote

4 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$166K - $208K *

Help us transform enterprise sales by delivering technical expertise and data solutions to meet complex customer needs. Collaborate cross-functionally to manage accounts and ensure technical alignment...

Colorado, USRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Elevate project delivery by leading cross-functional teams in Interactive Response Technology, ensuring client satisfaction and timely execution while managing risks and fostering continuous improveme...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$105K - $120K *

Join a team that's driving successful ERP and CRM software implementations. Lead projects, coordinate teams, and ensure timely delivery while achieving sales and profit targets. Collaborate with stake...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Media

$150K - $180K *

Empower security operations and engineering to enhance threat detection, incident response, and prevention. Collaborate with cross-functional teams to scale security measures as the organization grows...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Shape the future of integrations by leading the product roadmap, enhancing API standards, and driving a scalable platform. Collaborate across teams to deliver an exceptional developer experience while...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$135K - $160K *

Lead the charge in building AI agent discovery across cloud platforms and endpoints. Develop security assessments for AI agents that enhance the overall governance within our AI security framework, re...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $240K *

Transform cloud platforms by leading teams to deliver seamless agentic workload solutions. Foster collaboration, drive innovation, and mentor engineers while shaping a culture of technical excellence...

Georgia, USRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$185K - $225K *

Launch innovative full-stack solutions, owning features from backend to UI. Collaborate with a remote team to enhance agent workflows and ensure secure, reliable experiences in a regulated financial e...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

$120K - $140K *

Transform the tech landscape by creating innovative solutions as a Full Stack Engineer. Join a dynamic team, shaping product features that enhance lives while driving best practices in a fast-paced st...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $114K *

Join a dynamic team to design and optimize data systems for AI/ML applications, enhancing Navy IT operations. Collaborate with engineers to ensure reliable data processing and support mission-critical...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$200K - $250K *

Engage with clients as a trusted advisor, driving technical sales and solution design in cybersecurity. Collaborate with teams to translate complex challenges into impactful solutions, ensuring alignm...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $105K *

Unlock your potential by designing and optimizing AI-driven applications. Collaborate with a dynamic team to enhance deployment engineering resources and stay at the forefront of technology advancemen...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Join a team that's redefining energy solutions. As a Senior Electrical Engineer, you'll lead design and execution of cutting-edge Solar and Battery Storage projects while mentoring peers and driving t...

Bedminster, NJRemote

Reposted today

  •   Less than 5 years exp.  •   Energy & Utilities

$150K - $188K *

Elevate your career by designing and building innovative data solutions that empower genomic research and analysis. Collaborate with scientists in a fast-paced R&D environment to support impactful dis...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$96K - $124K *

Join a team that's committed to resolving complex technical issues for customers. You'll drive personalized support, streamline problem resolution, and improve service processes, all in a fast-paced...

RemoteRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$103K - $153K *

Deliver a robust frontend architecture for a mature web UI, enhancing performance and usability. Collaborate with UX designers and set coding standards while ensuring security and analytics integratio...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Champion the development of a customer knowledge program, enhancing content accuracy and self-service effectiveness while driving KCS maturity and adoption in a dynamic support environment...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$172K - $229K *

Accelerate progress at the forefront of autonomous vehicle software by diagnosing and deploying solutions. Join a dynamic team to enhance capabilities and resolve complex challenges in a high-stakes e...

Las Vegas, NVRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$130K - $155K *

Join a team that's redefining data infrastructure by owning and optimizing our data pipelines, warehouse, and modeling layers. Collaborate with cross-functional teams to ensure data integrity and driv...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Develop and implement quality management processes, driving continuous improvement and operational excellence. Collaborate with teams to enhance training, project management, and system enhancements...

Georgia, USRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$150K - $175K *

Shape the future of investment technology by developing scalable front-end applications using React and TypeScript. Collaborate with cross-functional teams to enhance user experiences and drive innova...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$155K - $180K *

Lead the charge in optimizing delivery frameworks for complex global accounts, collaborating with VPs and executives to translate business needs into operational strategies, and mentoring peers to fos...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a team that's redefining cybersecurity by leading technical strategies and executing Proof of Concepts. Collaborate with sales and R&D to bridge client needs and product evolution, ensuring succe...

Denver, CORemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.