Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.
Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.
Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.
Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.
Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.
$100K - $120K *
Lead a dynamic engineering team in developing high-quality remote software solutions. Collaborate with product managers and designers to ensure scalable applications while embracing best practices and...
Reposted 2 weeks ago
$90K - $110K *
Drive software innovation by developing and maintaining applications for pharmaceutical R&D. Collaborate with cross-functional teams to deliver effective solutions and continuously enhance development...
4 weeks ago
Senior Sales Engineer, Enterprise
$166K - $208K *
Help us transform enterprise sales by delivering technical expertise and data solutions to meet complex customer needs. Collaborate cross-functionally to manage accounts and ensure technical alignment...
Reposted 2 weeks ago
Project Manager, Delivery Lead
$95K - $115K *
Elevate project delivery by leading cross-functional teams in Interactive Response Technology, ensuring client satisfaction and timely execution while managing risks and fostering continuous improveme...
2 weeks ago
$105K - $120K *
Join a team that's driving successful ERP and CRM software implementations. Lead projects, coordinate teams, and ensure timely delivery while achieving sales and profit targets. Collaborate with stake...
1 week ago
Director of Security Operations and Engineering
$150K - $180K *
Empower security operations and engineering to enhance threat detection, incident response, and prevention. Collaborate with cross-functional teams to scale security measures as the organization grows...
2 weeks ago
Senior Product Manager, Integrations
$120K - $145K *
Shape the future of integrations by leading the product roadmap, enhancing API standards, and driving a scalable platform. Collaborate across teams to deliver an exceptional developer experience while...
Reposted 2 weeks ago
Staff Software Engineer - AI Discovery & Posture
$135K - $160K *
Lead the charge in building AI agent discovery across cloud platforms and endpoints. Develop security assessments for AI agents that enhance the overall governance within our AI security framework, re...
Reposted 1 week ago
Software Engineer Manager - Cloud Platform Products (Agentic Workloads) (Remote)
$140K - $240K *
Transform cloud platforms by leading teams to deliver seamless agentic workload solutions. Foster collaboration, drive innovation, and mentor engineers while shaping a culture of technical excellence...
Reposted 4 days ago
$185K - $225K *
Launch innovative full-stack solutions, owning features from backend to UI. Collaborate with a remote team to enhance agent workflows and ensure secure, reliable experiences in a regulated financial e...
1 week ago
$120K - $140K *
Transform the tech landscape by creating innovative solutions as a Full Stack Engineer. Join a dynamic team, shaping product features that enhance lives while driving best practices in a fast-paced st...
4 weeks ago
$95K - $114K *
Join a dynamic team to design and optimize data systems for AI/ML applications, enhancing Navy IT operations. Collaborate with engineers to ensure reliable data processing and support mission-critical...
2 weeks ago
Senior Solutions Engineer, Acquisition
$200K - $250K *
Engage with clients as a trusted advisor, driving technical sales and solution design in cybersecurity. Collaborate with teams to translate complex challenges into impactful solutions, ensuring alignm...
2 weeks ago
Command Center Solutions Services (CCSS) Engineering Organization - Software Engineer
$95K - $105K *
Unlock your potential by designing and optimizing AI-driven applications. Collaborate with a dynamic team to enhance deployment engineering resources and stay at the forefront of technology advancemen...
Yesterday
Senior Electrical Engineer - Remote Eligible Position
$120K - $150K *
Join a team that's redefining energy solutions. As a Senior Electrical Engineer, you'll lead design and execution of cutting-edge Solar and Battery Storage projects while mentoring peers and driving t...
Reposted today
Sr. Software Engineer/Tech Lead, Data & AI Engineering
$150K - $188K *
Elevate your career by designing and building innovative data solutions that empower genomic research and analysis. Collaborate with scientists in a fast-paced R&D environment to support impactful dis...
Reposted 3 weeks ago
Principal Engineer, Field Service - North Dakota
$96K - $124K *
Join a team that's committed to resolving complex technical issues for customers. You'll drive personalized support, streamline problem resolution, and improve service processes, all in a fast-paced...
Reposted 4 days ago
$103K - $153K *
Deliver a robust frontend architecture for a mature web UI, enhancing performance and usability. Collaborate with UX designers and set coding standards while ensuring security and analytics integratio...
2 weeks ago
Zendesk Knowledge Program Manager, Customer Support
$100K - $120K *
Champion the development of a customer knowledge program, enhancing content accuracy and self-service effectiveness while driving KCS maturity and adoption in a dynamic support environment...
1 month ago
Senior Software Engineer, Autonomy Actions Sustaining
$172K - $229K *
Accelerate progress at the forefront of autonomous vehicle software by diagnosing and deploying solutions. Join a dynamic team to enhance capabilities and resolve complex challenges in a high-stakes e...
2 weeks ago
$130K - $155K *
Join a team that's redefining data infrastructure by owning and optimizing our data pipelines, warehouse, and modeling layers. Collaborate with cross-functional teams to ensure data integrity and driv...
Reposted 3 days ago
$90K - $110K *
Develop and implement quality management processes, driving continuous improvement and operational excellence. Collaborate with teams to enhance training, project management, and system enhancements...
1 week ago
Staff Front End Software Engineer
$150K - $175K *
Shape the future of investment technology by developing scalable front-end applications using React and TypeScript. Collaborate with cross-functional teams to enhance user experiences and drive innova...
1 week ago
Senior Technical Account Manager
$155K - $180K *
Lead the charge in optimizing delivery frameworks for complex global accounts, collaborating with VPs and executives to translate business needs into operational strategies, and mentoring peers to fos...
Reposted 3 weeks ago
Sales Engineer (West Coast, US)
$110K - $130K *
Join a team that's redefining cybersecurity by leading technical strategies and executing Proof of Concepts. Collaborate with sales and R&D to bridge client needs and product evolution, ensuring succe...
2 weeks ago
What does a Production Support Engineer do?
A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.
What skills are commonly required for Production Support Engineer jobs?
Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.
Are Production Support Engineers responsible for on-call support?
Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.
What career paths can follow a Production Support Engineer role?
Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.
Where can I find Production Support Engineer jobs paying $100,000 or more?
Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.