Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$150K - $175K *

Shape the future of investment technology by developing scalable front-end applications using React and TypeScript. Collaborate with cross-functional teams to enhance user experiences and drive innova...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$155K - $180K *

Lead the charge in optimizing delivery frameworks for complex global accounts, collaborating with VPs and executives to translate business needs into operational strategies, and mentoring peers to fos...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$145K - $175K *

Champion the future of network engineering by architecting and developing high-performance networks that power AI at scale. Lead innovative solutions and mentor a talented team to enhance global netwo...

Texas, USRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $230K *

Join a dynamic team as you lead engineering efforts to develop an AI Patient Engagement Agent, transforming clinical trials by automating patient interactions and enhancing operational efficiency for...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Join a team that's redefining cybersecurity by leading technical strategies and executing Proof of Concepts. Collaborate with sales and R&D to bridge client needs and product evolution, ensuring succe...

Denver, CORemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$181K - $301K *

Elevate our cyber defense capabilities by architecting advanced detection and response systems. Lead cross-functional initiatives, influence technical strategy, and enhance security measures to protec...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$120K - $145K *

Join a team that's building scalable cloud solutions on Microsoft Azure. Drive innovative AI-powered applications integrating M365, ensuring seamless interactions that enhance user experiences and dri...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Champion customer success by managing relationships, driving revenue growth, and ensuring retention. Collaborate across teams to support clients through international expansion and platform migration...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$178K - $319K *

Lead the charge in developing end-to-end AI solutions leveraging large-scale data to enhance our core product offerings. Collaborate cross-functionally to innovate and optimize AI applications for rea...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$79K - $122K *

Lead and empower a remote Tier I IT Service Desk team to ensure exceptional support during overnight and weekend shifts, managing critical incidents, performance, and service delivery for a government...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $140K *

Shape the future of Microsoft 365 management by defining and delivering security, governance, and multi-tenant capabilities. Collaborate with cross-functional teams to enhance product offerings and en...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$163K - $224K *

Advance innovative backend systems for a cutting-edge experimentation platform, driving impactful decisions through large-scale data solutions in a collaborative team environment, while designing and...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$220K - $260K *

Innovate secure identity management practices by defining and developing authentication, authorization, and delegation systems for agentic AI applications. This role requires a strategic leader with a...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $155K *

Unlock potential by leading Azure DevOps initiatives, optimizing cloud infrastructure, and ensuring security compliance. Collaborate with cross-functional teams to deliver scalable, efficient Azure ne...

Toronto, ONRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Manage day-to-day infrastructure and customer support, ensuring optimal server performance, security, and incident response. Collaborate on initiatives to enhance operational security and maintain doc...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $155K *

Drive the strategy and roadmap for Bot Management solutions, ensuring alignment with customer needs and market trends. Collaborate with cross-functional teams to innovate and deliver effective cyberse...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$95K - $169K *

Engineer innovative software solutions while collaborating with teams to enhance existing applications and drive business initiatives. Leverage your expertise in UI development, testing, and Agile met...

Fremont, NERemote

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Unlock potential by leading a diverse portfolio of projects, ensuring client satisfaction and operational excellence. Drive efficiency, manage resources, and serve as the primary liaison between clien...

North Carolina, USRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$140K - $190K *

Drive innovation in healthcare analytics as a Senior Lead Software Engineer, leading product development, designing ETL processes, and mentoring a collaborative team to enhance patient outcomes throug...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$156K - $215K *

Innovate backend infrastructure for AI security, ensuring compliance and risk assessment. Collaborate in a dynamic environment, enhancing scalability and security while shaping the future of cybersecu...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $160K *

Transform your career by building automated systems for a dynamic tech fleet. Manage machine lifecycles, operate Kubernetes and Postgres, and scale clusters while contributing to innovative solutions...

San Francisco, CARemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$109K - $128K *

Empower industries by bridging cutting-edge IoT technology with operational excellence. Collaborate across teams to drive customer success while enhancing logistics, safety, and sustainability through...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $160K *

Unlock potential by designing and building scalable backend systems using Python. Collaborate with a dynamic team to enhance cloud-native applications and optimize performance in a distributed environ...

Dallas, TXRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$190K - $220K *

Partner with us to tackle complex engineering challenges, leveraging deep expertise in TypeScript, Postgres, and AWS. Collaborate closely with our VP of Engineering to innovate and deliver impactful p...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$71K - $107K *

Drive customer satisfaction by evaluating and repairing complex biomedical equipment. Collaborate with teams to ensure effective service delivery and maintain compliance with safety standards while en...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.