Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.
Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.
Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.
Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.
Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.
$110K - $130K *
Unlock potential by driving strategic growth within enterprise accounts. Lead cross-functional teams to manage client relationships, develop account strategies, and identify new opportunities, ensurin...
Reposted 3 weeks ago
$120K - $150K *
Engage in innovative engineering by developing and maintaining cutting-edge frameworks and hosting platforms. Collaborate closely across teams and mentor junior developers in a dynamic and fast-paced...
Reposted 4 weeks ago
$72K - $111K *
Lead and innovate Tier I service desk operations by supervising agents, optimizing performance, and ensuring exceptional support for external users. Drive shifts performance, manage escalations, and e...
3 weeks ago
Senior Product Manager, Growth
$181K - $213K *
Transform product-led growth by crafting data-driven strategies, enhancing customer experiences with AI, and driving account expansion through collaboration and experimentation across teams...
1 week ago
Remote Endpoint Engineering Senior Systems Architect (VA ESOM)
$145K - $185K *
Lead enterprise-level architectural initiatives to enhance endpoint technologies, guiding modernization efforts and integrating emerging solutions across multiple divisions while ensuring security and...
3 days ago
$120K - $160K *
Champion advanced IT infrastructure solutions by providing Tier 3 engineering and support. Leverage your expertise in Microsoft technologies to resolve complex issues, enhance system performance, and...
2 weeks ago
$160K - $210K *
Unlock your potential as a Systems Engineer, driving technical risk analysis and supporting mission-critical systems. Collaborate with a dynamic team to design, develop, and maintain secure, scalable...
2 weeks ago
$110K - $130K *
Oversee all aspects of product launches, from message development to strategic execution, ensuring market readiness and customer engagement while fostering collaboration across marketing and product t...
Reposted 2 weeks ago
BIOS Senior/Lead Software Engineer
$120K - $195K *
Drive the development and maintenance of low-level CPU firmware and BIOS software, collaborating with hardware engineers and vendors to ensure reliable system initialization and booting across all pro...
2 weeks ago
Principal Engineer - Systems Protection, Relay Settings
$125K - $150K *
Unlock your potential as you design and implement cutting-edge protective relay systems, ensuring safety and efficiency across multiple projects while collaborating with engineers and clients to deliv...
4 weeks ago
Senior machine learning engineer
$171K - $269K *
Elevate AI-powered search experiences by developing machine learning capabilities, enhancing query understanding, and delivering intelligent systems that adapt to user needs across diverse platforms a...
3 weeks ago
$135K - $160K *
Shape the future of healthcare technology by leading a talented software team to build scalable APIs and enhance critical infrastructure, ensuring high-quality deliverables that impact millions of pat...
4 weeks ago
Associate Systems Engineer, Data Management
$95K - $115K *
Join a team that's redefining data management solutions. Leverage your expertise in cloud platforms and analytics to support sales teams, drive customer success, and implement innovative data solution...
3 days ago
$110K - $130K *
Engage with customers to architect data solutions, blending technical expertise with problem-solving. As a trusted advisor, you'll enhance data quality and integration within diverse ecosystems, bridg...
4 weeks ago
Principal Test Design Staff Engineer - Networking
$232K - $368K *
Partner with us to shape innovative production test solutions for complex networking systems. Collaborate across teams to align strategies, enhance capabilities, and drive efficiency in testing proces...
6 days ago
Senior Product Manager - Code Translation & Developer Tooling
$125K - $150K *
Take ownership of product strategy and execution, driving innovation in code transformation across diverse technical domains. Collaborate with cross-functional teams to deliver impactful solutions for...
1 week ago
$110K - $130K *
Advance enterprise threat detection capabilities by developing high-fidelity detections across security platforms. Collaborate with cross-functional teams to enhance defensive posture and mentor junio...
1 week ago
Principal Software Development Engineer
$150K - $214K *
Lead the charge in designing and implementing enterprise Finance solutions, optimizing processes, and driving global transformation initiatives through innovative technology and collaboration with sta...
1 week ago
$120K - $140K *
Lead a dynamic software engineering team, ensuring quality delivery and operational excellence while fostering collaboration across business units and driving innovation in energy efficiency solutions...
Yesterday
$69K - $104K *
Join us to empower user support as a Tier I Service Desk Agent, resolving IT incidents, guiding junior analysts, and enhancing service processes within a large, multi-security IT environment in a hybr...
3 weeks ago
$135K - $160K *
Join us to develop and enhance algorithms for cutting-edge AI solutions. Collaborate with engineers and architects to transform innovative ideas into production-ready code, ensuring high-quality stand...
2 weeks ago
Senior Engineering Project Manager - Substation Engineering
$110K - $130K *
Lead the charge in delivering high voltage engineering projects, overseeing complex substation and interconnection initiatives while ensuring successful execution and fostering collaboration among div...
4 weeks ago
$100K - $200K *
Partner with us to develop groundbreaking simulation products, focusing on AI and robotics. Engage with customers to shape product roadmaps, create prototypes, and enhance integration within the simul...
4 weeks ago
$135K - $160K *
Engage in designing and optimizing AI solutions to enhance automation and analytics, collaborating across teams to integrate advanced AI capabilities into core products, while ensuring ethical standar...
Today
Senior Director, Workforce Transformation
$225K - $270K *
Lead the charge in Workforce Transformation by measuring AI’s impact, redesigning roles, and shaping skills for the future. Collaborate with cross-functional leaders to anticipate workforce needs and...
4 weeks ago
What does a Production Support Engineer do?
A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.
What skills are commonly required for Production Support Engineer jobs?
Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.
Are Production Support Engineers responsible for on-call support?
Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.
What career paths can follow a Production Support Engineer role?
Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.
Where can I find Production Support Engineer jobs paying $100,000 or more?
Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.