Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$115K - $135K *

Engage with engineers and executives to create compelling technical content that showcases innovative CAD solutions. Deliver presentations, demos, and tutorials that highlight product features and the...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $150K *

Lead cross-functional efforts to drive execution in a fast-paced remote environment, overseeing key product initiatives and customer issues in our Privileged Access Management portfolio, while ensurin...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Shape innovative engineering solutions as you lead complex projects, focusing on low to medium voltage power systems in industrial settings. Collaborate with cross-functional teams and mentor junior e...

Warrenville, ILRemote

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$82K - $131K *

Elevate customer engagement by driving successful project delivery, fostering collaboration across teams, and ensuring satisfaction through proactive communication and effective management of complex...

RemoteRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$166K - $238K *

Lead a dynamic team of engineers in cloud operations, driving reliability and automation. Collaborate across departments to optimize performance and enhance mission-critical services for government cl...

Minneapolis, MNRemote

3 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$90K - $130K *

Drive customer success by managing onboarding, project delivery, and ongoing support. Collaborate with cross-functional teams to enhance the customer experience and ensure long-term account growth in...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Join a dynamic team where you'll engage customers, translate their needs into effective proposals, and collaborate on innovative solutions to drive success in the broadband service industry, enhancing...

Philadelphia, PARemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$150K - $180K *

The Security Program Manager will be responsible for securing OpenAI's critical product launches by coordinating security reviews and managing risks across cross-functional teams. This role ensures th...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock the potential of AI-driven systems by designing, orchestrating, and deploying innovative workflows across diverse business operations. Collaborate with teams to automate and enhance processes...

Ontario, CARemote

Reposted yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Join a team that's redefining energy solutions by architecting robust data pipelines. Collaborate with product teams to optimize data ingestion and ensure reliability, supporting analytics and AI init...

CanadaRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Drive the development of robust data pipelines and architecture to enhance our AI-enabled energy solutions, ensuring reliability and automation while collaborating with product teams to optimize data...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Transform client businesses by leading AI strategy and implementation. Drive impactful consulting engagements, build trusted relationships, and leverage emerging technologies to deliver measurable out...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Lead transformative AI consulting engagements, driving business value through innovative strategies and solutions. Collaborate with clients to assess processes, develop roadmaps, and implement AI tech...

New York, NYRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$79K - $103K *

Manage and optimize enterprise middleware platforms, driving performance and support for IBM solutions. Collaborate with teams to implement best practices and troubleshoot issues in high availability...

Florham Park, NJRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$174K - $252K *

Lead the development of large-scale infrastructure solutions, optimizing cloud technologies and enhancing software products. Collaborate with teams to deliver mission-critical services for diverse cus...

Cambridge, MARemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Drive enterprise solution implementations by leading requirements analysis, designing scalable architectures, and delivering innovative solutions. Collaborate with teams to ensure quality and manage c...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$125K - $140K *

Join a team that’s revolutionizing the publishing industry as a skilled SAP BTP Developer. You will design, implement, and maintain innovative SAP solutions that enhance our technology landscape and d...

New York, NYRemote

1 month ago

  •   5 - 7 years exp.  •   Media

$90K - $110K *

Champion the optimization of business systems for Legal, Safety, and Environmental teams. Drive continuous improvement and support for Icertis and related applications, enhancing user experience and o...

RemoteRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Lead the Mobile Development Productivity team, setting technical strategy and enhancing mobile app development efficiency. Collaborate with cross-functional teams to tackle challenges and drive innova...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$66K - $138K *

Join a dynamic team to lead enterprise software implementations, guiding clients from discovery to deployment. Leverage your consulting expertise and technical skills to drive project success and enha...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $110K *

Elevate the quality assurance process by managing UAT, bug triage, and CI/CD systems. Collaborate with engineering teams to ensure seamless communication and proactive quality management throughout th...

Toronto, ONRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Grow your career with a dynamic role leading AI Native pods, managing cross-functional teams through education and client engagements, while championing AI SDLC practices and ensuring delivery excelle...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Lead the charge in transforming government operations through innovative geospatial solutions. Drive technical discovery and bespoke design for impactful sales, collaborating closely with clients to e...

Lehi, UTRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Invent and evolve architectural strategies for cloud-native AI platforms at scale. Lead design, deployment, and infrastructure excellence, driving innovation while mentoring teams and shaping technica...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$250K - $362K *

Drive innovation and develop cutting-edge technology solutions that impact a global market. Collaborate with teams to shape product strategies, mentor experts, and influence industry standards while e...

RemoteRemote

Reposted 1 month ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.