Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$110K - $130K *

Lead the charge in evolving our marketing technology landscape and AI applications using a mature data platform. Drive automation across teams while ensuring code quality and data governance in this s...

CanadaRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Elevate marketing efficiency by designing and implementing AI-driven applications on a robust data platform. Collaborate across teams to optimize workflows, ensuring data integrity and security while...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$77K - $117K *

Drive day-to-day operations of Azure and Microsoft 365 services, ensuring optimal performance, incident management, and compliance with service levels while supporting service transitions and maintena...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$145K - $175K *

Deliver robust AI solutions by designing and implementing core agents for a cutting-edge enterprise platform. Collaborate with cross-functional teams to ensure high-quality, production-ready deploymen...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$155K - $210K *

Lead complex programs and strategic client engagements, driving technology transformation and sustainable business value. Act as a trusted adviser to C-level stakeholders, shaping program vision and e...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Drive the advancement of enterprise Identity, Credential, and Access Management (ICAM) capabilities in contested environments, leading technical studies and architectural development to enhance operat...

Washington, DCRemote

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$129K - $152K *

Innovate by optimizing product management processes and tools, enhancing delivery predictability, and driving organizational transformation. Collaborate with cross-functional teams to empower Product...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$75K - $135K *

Champion the reliability and scalability of infrastructure for applications and data systems by developing high-quality solutions and automating processes, ensuring robust security and performance to...

New York, NYRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Join a team that's dedicated to ensuring seamless broadcast software operations globally. You'll provide support, training, and troubleshooting in a dynamic environment, collaborating with engineers t...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Media

$120K - $145K *

Drive the design and development of innovative software solutions while mentoring junior engineers. Leverage extensive technical expertise to enhance system architecture and ensure high-quality delive...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$116K - $151K *

Take ownership of the Knowledge & Enablement function, driving strategy and execution to enhance self-service effectiveness and agent performance. Collaborate with cross-functional teams to ensure imp...

CanadaRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$131K - $243K *

Elevate your career by leading cross-functional teams to deliver integrated solutions. Collaborate with stakeholders to define requirements, support agile processes, and drive successful project outco...

Littleton, CORemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$98K - $155K *

Unlock potential by enhancing cloud communication systems, optimizing architectures, and leading AI integrations. Thrive in a dynamic environment while mentoring teams and resolving complex issues acr...

RemoteRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $150K *

Lead and develop engineering teams focused on clinical data integration and insights. Drive the direction of data pipelines and ensure impactful, equitable health outcomes through effective collaborat...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$117K - $161K *

Join a dynamic team as you lead software application integration and support, ensuring stability and quality in a complex environment. Drive incident resolution and collaborate with leadership to enha...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Drive enterprise-wide IT service management governance and process integration. Lead service-quality improvements and ITIL best-practice adoption across all service-management processes for enhanced s...

Chicago, ILRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Build your career with a remote Automation Engineer role, where you'll design and implement scalable systems, enhance client portals, and partner with technical consultants to drive growth through inn...

Austin, TXRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $181K *

Join a team that's redefining insurance through innovative technology and AI. As a Digital Product Manager, you'll drive product strategy, collaborate across teams, and transform insights into impactf...

RemoteRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $180K *

Optimize our geocoding platform by managing a robust data foundation. You'll engage in high-impact projects, working on integrations, modeling, and serving location data while leveraging AI to enhance...

New York, NYRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$153K - $199K *

Champion the deployment and optimization of GPU-accelerated HPC systems, collaborating with clients to deliver cutting-edge AI solutions. Leverage your expertise in performance tuning and benchmarking...

RemoteRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$153K - $199K *

Champion innovative HPC and GenAI solutions by deploying and optimizing GPU systems. Engage directly with clients to deliver cutting-edge infrastructure, ensuring high performance and reliability acro...

Massachusetts, USRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Join a team that's dedicated to delivering complex NICE solutions for Public Safety. As a hands-on technical lead, you'll manage installations, upgrades, and troubleshooting, ensuring successful imple...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the charge in developing a robust security platform for exam integrity. Oversee five security domains, drive market intelligence, and ensure evidence-based performance metrics while collaborating...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$131K - $180K *

Lead transformative software engineering initiatives, guiding teams to develop robust, full-stack systems that enhance digital safety research and foster collaboration across projects while mentoring...

Washington, DCRemote

3 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$127K - $191K *

Create robust, scalable solutions that enhance user experiences for bank administrators and customers. Lead the charge in system design and architecture while guiding and mentoring peers to elevate co...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.