Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$85K - $105K *

Champion customer success by leveraging data solutions to drive impactful results. Collaborate with clients to optimize their experience, ensuring seamless implementation and maximizing the value of o...

Chicago, ILRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$179K - $228K *

Join a team of engineers solving complex networking and security challenges through low-level software development for critical communication systems. Engage in hands-on programming that directly impa...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $183K *

Innovate the future of healthcare technology by developing scalable applications that streamline specialty prescriptions. Collaborate with a skilled team to enhance user experience and drive efficienc...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$135K - $180K *

Drive innovative electrical design solutions for high-density compute environments. Collaborate across teams to ensure compliance with industry standards while mentoring junior engineers. Make a signi...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$68K - $113K *

Join our Field Engineering Program to develop technical expertise and leadership skills. Gain hands-on experience in supporting power generation installations and maintenance while traveling to custom...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$120K - $140K *

Unlock your potential as you innovate automated testing solutions for AWS infrastructures and CI/CD pipelines. Collaborate with cross-functional teams to enhance deployment confidence and streamline v...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$131K - $205K *

Engage in the design and evaluation of electric power generation projects. Provide technical support and owner’s engineering services, focusing on thermal power systems. Collaborate on project develop...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$151K - $176K *

Lead the charge in ensuring compliance and optimization for next-gen satellite communications by translating complex regulations and providing technical guidance across multidisciplinary teams, drivin...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Transform enterprise IT projects by leading cloud migration and infrastructure modernization initiatives. Drive cross-functional collaboration, manage project lifecycles, and ensure alignment with str...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$125K - $140K *

Help us scale and enhance support operations in telehealth by leading managers, optimizing workflows, and integrating technology to improve customer experience while maintaining quality and compliance...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$207K - $283K *

Optimize security measures for cloud-native environments, collaborating closely with development teams to conduct threat modeling, implement scalable security practices, and enhance detection and resp...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$129K - $193K *

Partner with us to transform workflows through innovative AI applications, enhancing both internal operations and user experience. In this high-ownership role, you'll build and evaluate end-to-end sol...

Salt Lake City, UTRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Transform the DevOps landscape by leading infrastructure automation, fostering collaboration, and championing best practices across teams, ensuring reliable, secure, and efficient cloud solutions that...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Elevate the security of AI agents by uncovering vulnerabilities and shaping industry standards through impactful research and responsible disclosure across diverse platforms and technologies...

New York City, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $110K *

Lead the charge in ensuring an exceptional client experience by bridging communication between internal teams and clients, fostering strong relationships, and proactively addressing client needs while...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$135K - $160K *

Transform the future of autonomous ground support equipment by leading product strategy and roadmap development. Collaborate with cross-functional teams to ensure safety, performance, and reliability...

RemoteRemote

4 days ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Transform your career as you design and secure automated delivery pipelines, ensuring streamlined deployment and compliance while collaborating with cross-functional teams to enhance cloud infrastruct...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Elevate your career by partnering with us to optimize enterprise network performance. You'll troubleshoot complex issues, collaborate with cross-functional teams, and drive improvements to ensure secu...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Unlock potential by leading power systems engineering for transmission protection. Drive compliance, enhance reliability, and guide teams in innovative solutions to shape the future of energy with adv...

Austin, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$163K - $226K *

Lead the AI enablement initiative, crafting tools and workflows to empower engineers across the organization, enhancing productivity and safety through innovative AI technologies and practices...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in automating and scaling network infrastructure across diverse global datacenters, enhancing performance and security while collaborating with engineering teams to implement robust so...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Shape and support enterprise networking solutions by delivering pre-sales technical leadership and post-sales support. Leverage deep expertise in Wi-Fi, LAN, cloud, and Zero Trust security to ensure o...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Drive quality assurance efforts by analyzing requirements, designing test scenarios, and executing tests for web and mobile applications. Collaborate with cross-functional teams to enhance testing pra...

Georgia, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$201K - $352K *

Join a team that's redefining enterprise AI by building scalable, LLM-enabled applications. Collaborate with customers to deliver impactful solutions, codify reusable assets, and shape the future of A...

Santa Clara, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$112K - $193K *

Empower health care interoperability by leading a team to design and develop AI-enabled software solutions that enhance data exchange among payers, providers, and members, ensuring compliance with evo...

Raleigh, NCRemote

Today

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.