Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$134K - $223K *

Join a team that's dedicated to maximizing enterprise value through strategic consulting and technical expertise. Leverage your Sprinklr knowledge to drive customer success and innovation while foster...

Texas, USRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$72K - $140K *

Accelerate customer success by owning escalated technical issues, collaborating across teams, and mentoring support engineers. Drive product improvements and ensure high-quality support for Calix Clou...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$175K - $240K *

Transform customer engagement by deploying innovative AI solutions, guiding installations, and crafting tailored integrations while enhancing product tools based on real-world usage and feedback for s...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $135K *

Take ownership of engineering projects from kick-off to handover, leading design efforts for automated storage solutions while collaborating with clients and internal teams to ensure timely and budget...

Romeoville, ILRemote

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Unlock potential by leveraging your expertise in PeopleSoft Financials and Supply Chain to drive project success, enhance client relationships, and deliver optimal solutions in a collaborative environ...

California, USRemote

2 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$160K - $192K *

Strategize and lead the development of an AI-driven backend intelligence platform to enhance decision-making across complex operational systems, ensuring reliable and scalable outcomes in a dynamic an...

Fremont, CARemote

3 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Lead the optimization of infrastructure and tools for software development, enhancing deployment processes and collaboration across teams. Drive efficiencies within cloud and virtual environments for...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $250K *

Develop cutting-edge ML workflows and infrastructure, influence company direction, and tackle complex engineering challenges in a fast-paced environment, boosting productivity and innovation across te...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $155K *

Drive the design and development of resilient AWS serverless services, collaborating with senior engineers to enhance platform capabilities while ensuring operational excellence and high-quality autom...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$86K - $144K *

Unlock potential by leading the design and development of scalable generative AI services, ensuring architectural integrity and mentoring teams. Collaborate with cross-functional stakeholders to drive...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$125K - $150K *

Empower a dynamic team of engineers to innovate e-commerce solutions, driving growth through collaboration with product managers and stakeholders while leveraging AI to enhance development processes a...

Houston, TXRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$126K - $213K *

Engage with us to design, build, and maintain cutting-edge cloud infrastructure. You'll enhance our Kubernetes platform, drive GitOps practices, and empower developers through automation and infrastru...

RemoteRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$136K - $160K *

Champion innovative software solutions by designing and building scalable integrations for automotive partnerships, collaborating across teams to enhance customer experiences and drive technical excel...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $160K *

Design robust distributed systems with zero-knowledge proofs. Contribute to building Rust-based rollup nodes and sequencers. Ensure security while enabling rapid development to scale smart contract ap...

New York, NYRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$79K - $122K *

Shape the future of IT capabilities by leading requirements analysis and advisory support for a Department of War agency. Collaborate with stakeholders to deliver data-driven insights and enhance ente...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$79K - $122K *

Join a team that's driving innovation as you lead critical IT capability analysis, mentorship, and strategic decision-making. Utilize your expertise to enhance enterprise IT initiatives and deliver im...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Innovate healthcare delivery by developing AI solutions that enhance operations and resident experiences. Collaborate with teams to automate processes and improve clinical decision-making in senior ca...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$195K - $307K *

Take ownership of critical technical programs, transforming strategic business objectives into actionable systems solutions while leading cross-functional teams to optimize and enhance platform perfor...

Seattle, WARemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$95K - $185K *

Deliver impactful solutions as a technical leader to drive system resilience, architect observability, and empower engineers, while establishing strong SLO-driven processes across diverse cloud enviro...

RemoteRemote

1 month ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Engage in designing and optimizing scalable recommendation systems. Collaborate with cross-functional teams to develop impactful machine learning models that enhance personalized user experiences in a...

Georgia, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$180K - $250K *

Innovate the design and delivery of cutting-edge SaaS solutions powered by data, ML, and AI. Own key technical areas driving high-quality product features through collaboration, backend development, a...

CanadaRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $207K *

Partner with us to drive enterprise AI adoption by assessing, deploying, and securing Microsoft 365 Copilot and Agent 365 capabilities. Leverage your expertise to enhance customer environments and ens...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$130K - $160K *

Drive the development of autonomous AI systems that enhance decision-making across platforms. Shape AI architecture, integrate tools, and lead the creation of impactful AI solutions from concept to pr...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Transform customer experiences by resolving complex technical issues and driving operational excellence in a cutting-edge environment. Collaborate with engineering and product teams to enhance systems...

Ontario, CARemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Unlock potential by enhancing application security across web apps and APIs. Collaborate with engineering teams to assess risks, conduct reviews, and drive secure software practices throughout the dev...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.