Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$80K - $95K *

Lead the charge in deploying and maintaining advanced technical surveillance tools. Collaborate with investigators to support critical operations, ensuring effective evidence collection while managing...

Texas, USRemote

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$120K - $150K *

Drive product vision and growth at the intersection of AI and science. Leverage strategic and technical expertise to define, prioritize, and enhance cutting-edge product capabilities while collaborati...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that tackles complex technical challenges while shaping the future of AI support. You'll collaborate with customers and engineering teams to resolve issues, improve systems, and enhance us...

Ontario, CARemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $135K *

Transform the future of financial products by building end-to-end experiences. Collaborate with cross-functional teams to deliver impactful solutions that enhance user interactions and drive business...

CanadaRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $170K *

Execute end-to-end digital onboarding of complex AI data center infrastructure, managing cross-functional teams to ensure timely delivery, stability, and optimization of high-performance systems for p...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Information Technology

$150K - $160K *

Partner with us to shape the quality strategy for a leading exam development platform. Leverage your expertise to guide multiple Agile teams, enhance automation practices, and ensure high standards ac...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Engineer robust web applications by leading full stack development, optimizing backend APIs and creating high-performance front-ends. Collaborate effectively across teams while ensuring scalable archi...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$129K - $152K *

Shape the future of market strategy by identifying and prioritizing expansion opportunities, analyzing demand, and guiding investment decisions across the Infrastructure Products portfolio to drive gr...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Join a team that's dedicated to optimizing SAP environments through expert support and administration. You'll manage SAP HANA and Basis operations, ensuring seamless upgrades, troubleshooting, and sys...

Texas, USRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Transform the geocoding platform by enhancing data quality and search systems. Leverage ML and LLMs to optimize query understanding and automate data pipelines, impacting over 1 billion API calls dail...

New York, NYRemote

Today

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Shape the future of application security by driving best practices and collaborating with scrum teams to ensure data protection and secure development processes. Leverage your expertise to enhance our...

Pennsylvania, USRemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $216K *

Champion the development of high-performance REST APIs, leading architectural decisions and mentoring engineers. Collaborate across teams to enhance system performance and establish best practices in...

Cambridge, ONRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Advance program execution by leading cross-functional teams to deliver AI initiatives. Collaborate with remote developers, manage Agile processes, and ensure alignment with business goals while drivin...

Pleasant Grove, UTRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $100K *

Transform complex network systems by leading design, implementation, and support efforts. Collaborate with diverse teams to enhance telecommunications infrastructures and ensure compliance with cybers...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$125K - $135K *

Redefine database reliability as you enhance SRE practices across multiple platforms. Collaborate with peers to improve monitoring, disaster recovery, and incident response for critical database syste...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$88K - $154K *

Unlock potential by joining a dynamic team as you craft and execute comprehensive software test plans for mission-critical applications, ensuring quality and reliability in a fast-paced, innovative en...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$79K - $122K *

Analyze and optimize IT service management workflows for a Department of War agency, enhancing service delivery and efficiency through data-driven insights, process improvements, and collaboration wit...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $115K *

Unlock project potential as a Program Manager, leading cross-functional teams to enhance released products, drive strategic initiatives, and ensure alignment with organizational goals in a dynamic, re...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Take ownership of the software development lifecycle, designing and implementing innovative solutions that enhance global health and environmental outcomes while collaborating with cross-functional te...

Pennsylvania, USRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$130K - $160K *

Lead the charge in building comprehensive detection engineering metrics, tools, and incident response protocols. Collaborate with teams to enhance security across corporate IT and expansive data cente...

RemoteRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $500K+*

Help us define, design, and validate power architecture for AI data centers, driving innovation in power efficiency and system performance. Collaborate across teams to bring cutting-edge solutions fro...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $115K *

Empower your career by bridging sales and engineering as a key technical resource. You'll scope, quote, and support customer needs for low and medium-voltage switchgear solutions, ensuring alignment w...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Engage with engineers to enhance developer workflows and tools. Own the product lifecycle from discovery to adoption, ensuring high-quality internal software that meets user needs and drives efficienc...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $100K *

Elevate public safety solutions by implementing and supporting Emergency Call Handling systems. This remote role requires extensive travel and expertise in cloud technologies, ensuring seamless deploy...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$125K - $145K *

Lead the charge in building impactful software features that enhance educators' management of English Learner programs, taking ownership from design to operation in a full-stack environment utilizing...

RemoteRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.