Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.
Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.
Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.
Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.
Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.
$120K - $145K *
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Lead the development of scalable cloud applications while mentoring a team of engineers. Drive collaboration across departments and uphold high standards of software quality and security. Contribute t...
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Staff Software Engineer, Consumer 360
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Senior Software Engineer (Platform Core)
$130K - $170K *
Transform backend services and APIs for high-volume interactions, ensuring reliability and performance. Drive platform evolution through hands-on design and implementation, collaborating with cross-fu...
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Redefine customer support as a Field Service Engineer, ensuring optimal performance of advanced battery energy storage systems through expert troubleshooting and maintenance across diverse industries...
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Architect solutions to enhance DevOps teams' security by managing pre-sales technical support, conducting product demos, and serving as a subject matter expert in CI/CD integrations and workflows. Eng...
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Join a team that's shaping database strategies and standards. In this role, you'll enhance database performance, ensure data integrity, and collaborate with engineering teams to optimize our database...
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Join a team that's dedicated to enhancing data pipeline stability and server administration for enterprise analytics systems. Support the transition of legacy data models into Tableau while ensuring c...
3 weeks ago
Senior Ecosystem Operations Manager
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Lead the operational strategy for partner ecosystems, managing processes and technology to enhance partner engagement and streamline workflows. Drive automation and data integrity while collaborating...
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Engage in high-impact IT operations management, driving ServiceNow and cloud environments. Collaborate with top talent to enhance service delivery, ensuring compliance and customer satisfaction while...
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Staff+ Software Engineer, Memory & Search
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Join us to design and build innovative memory and search experiences that enhance user interaction across platforms. Collaborate with cross-functional teams to create impactful products that prioritiz...
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Support the secure implementation of AI technologies by assessing vulnerabilities, monitoring threats, and collaborating with teams to enforce security standards, uphold governance, and ensure respons...
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Senior Backend Engineer, Integrations
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Senior Software Engineer, Adaptive
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Unlock potential by taking ownership of complex software challenges. Drive real-time traffic optimization through innovative AI solutions, collaborating across teams to deliver scalable and reliable s...
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Senior Business Intelligence Engineer
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Staff Product Manager, Enterprise Deployment Solutions | Canada | Remote
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Drive the vision and strategy for enterprise deployment solutions, owning product roadmaps and competitive positioning. Collaborate with cross-functional teams to adapt offerings for compliance and co...
4 days ago
What does a Production Support Engineer do?
A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.
What skills are commonly required for Production Support Engineer jobs?
Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.
Are Production Support Engineers responsible for on-call support?
Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.
What career paths can follow a Production Support Engineer role?
Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.
Where can I find Production Support Engineer jobs paying $100,000 or more?
Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.