Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.
Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.
Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.
Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.
Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.
Principal Product Manager, Compute Platform - Cloud Infrastructure
$500K+*
Pioneer the evolution of Netflix's Compute Platform, driving innovation in distributed systems and AI integration. Lead product strategy, enhance efficiency, and collaborate across teams to ensure rob...
2 weeks ago
$128K - $139K *
Drive the identity lifecycle for enterprise access management, ensuring secure, reliable identity services. Collaborate with teams to enhance user experience while implementing Zero Trust principles a...
2 weeks ago
Software Engineer III Team Lead
$110K - $130K *
Join a team that's dedicated to innovation and excellence in software development. As a Software Engineering Team Lead, you'll guide a talented group, ensuring high-quality product delivery while fost...
2 weeks ago
$110K - $130K *
Empower innovation by partnering with data science to build and maintain robust ML pipelines. Drive automation and observability in production systems, ensuring reliable match data at scale while coll...
Yesterday
$115K - $194K *
Engage with the developer community as you advocate for our platform, creating compelling content, conducting demos, and gathering feedback to enhance product features, all while building relationship...
4 weeks ago
$117K - $195K *
Transform ServiceNow solutions by designing, developing, and deploying customized applications. Collaborate with stakeholders to ensure compliance and optimize performance across various modules while...
4 days ago
$148K - $263K *
Join a team that's dedicated to developing innovative ServiceNow solutions, enhancing system performance, and ensuring compliance with federal security frameworks while collaborating with stakeholders...
6 days ago
Customer Experience Engineer I/II
$100K - $135K *
Shape the future of customer engineering by resolving complex technical issues for enterprise clients. Collaborate with teams to enhance tools and processes while gaining hands-on experience in a dyna...
2 weeks ago
$100K - $120K *
Develop user-facing features and improve systems by leveraging software architecture, APIs, and cloud technologies. Collaborate with cross-functional teams to deliver reliable, maintainable solutions...
2 weeks ago
$110K - $130K *
Engage with sales teams to identify prospects and demonstrate solutions that enhance organizational security. Educate clients on challenges and drive meetings to provide tailored solutions, ensuring e...
6 days ago
Senior Security Engineer - Threat Detection
$157K - $238K *
Empower our security initiatives as you develop and enhance threat detection systems, streamline data pipelines, and leverage AI for more effective monitoring and response, ensuring safety for our cus...
Reposted 3 weeks ago
Senior Security Engineer - Threat Detection
$157K - $238K *
Pioneer innovative threat detection engineering solutions that protect our infrastructure. Collaborate across teams to enhance our detection platform through advanced telemetry, improve pipeline relia...
Reposted 3 weeks ago
$85K - $120K *
Elevate your career by joining our Innovation team as a Software Engineer. Collaborate on Proofs-of-Concept and drive features through the full software development lifecycle, from design to deploymen...
2 weeks ago
$85K - $120K *
Join a team that's focused on innovative software development, tackling various layers of the tech stack. You'll engage in documentation, automated testing, and debugging, while optimizing performance...
3 weeks ago
Engineering Manager - Member Experience
$179K - $224K *
Join a team that's dedicated to delivering high-quality member-facing systems. As an Engineering Manager, you'll lead a squad through the entire development lifecycle, ensuring accountability, quality...
2 weeks ago
Lead Software Engineer, Applied AI (Frontend Leading)
$135K - $160K *
Engineer innovative GenAI applications with a focus on creating responsive, accessible frontend solutions. Collaborate with cross-functional teams to enhance user experiences through performant UI des...
1 month ago
Lead Software Engineer, Applied AI (Frontend Leading)
$135K - $160K *
Join us to design and implement innovative GenAI applications, focusing on creating intuitive, high-performance frontend interfaces. Collaborate cross-functionally to redefine AI user experiences whil...
1 month ago
Lead Software Engineer, Applied AI (Frontend Leading)
$135K - $160K *
Lead innovative applications by designing user-friendly web interfaces and integrating cutting-edge GenAI features. Collaborate with stakeholders to deliver secure, accessible, and performance-optimiz...
1 month ago
$80K - $95K *
Drive operational excellence by supporting managed services infrastructure, ensuring seamless incident response, systems administration, and network troubleshooting while collaborating with internal t...
2 days ago
$110K - $130K *
Unlock your potential by leading data initiatives and shaping insights through collaboration with stakeholders. Drive innovative BI solutions, ensuring clarity and reliability in analysis, while guidi...
3 weeks ago
Director of Tier 3 and Support Engineering
$125K - $150K *
Lead the charge in enhancing customer support by managing Tier 3 Support and Support Engineering teams. Drive technical resolutions, streamline escalations, and foster team development within a dynami...
1 week ago
Director of Engineering, Product
$250K - $290K *
Elevate your career by leading a high-performing engineering team, driving strategy and innovation in web3 technologies. Shape the future of decentralized systems while ensuring top-tier security and...
4 weeks ago
$80K - $155K *
Join a team that's redefining energy solutions by designing innovative fluid and power systems. As a Process Engineer, you'll drive the development and optimization of cutting-edge technologies in a f...
6 days ago
Senior Software Engineer - Rapid Development Team
$180K - $200K *
Champion the design and development of AI-driven security solutions, enhancing autonomous investigation capabilities while collaborating with cross-functional teams to address customer needs and impro...
1 week ago
$120K - $145K *
Elevate the performance and reliability of our AI-native platform by managing infrastructure, CI/CD processes, and user experience. Shape tooling to boost developer efficiency and ensure a stable, fas...
Reposted 4 weeks ago
What does a Production Support Engineer do?
A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.
What skills are commonly required for Production Support Engineer jobs?
Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.
Are Production Support Engineers responsible for on-call support?
Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.
What career paths can follow a Production Support Engineer role?
Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.
Where can I find Production Support Engineer jobs paying $100,000 or more?
Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.