Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$500K+*

Pioneer the evolution of Netflix's Compute Platform, driving innovation in distributed systems and AI integration. Lead product strategy, enhance efficiency, and collaborate across teams to ensure rob...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$128K - $139K *

Drive the identity lifecycle for enterprise access management, ensuring secure, reliable identity services. Collaborate with teams to enhance user experience while implementing Zero Trust principles a...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Join a team that's dedicated to innovation and excellence in software development. As a Software Engineering Team Lead, you'll guide a talented group, ensuring high-quality product delivery while fost...

Prince Edward Is, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Empower innovation by partnering with data science to build and maintain robust ML pipelines. Drive automation and observability in production systems, ensuring reliable match data at scale while coll...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Hospitality & Recreation

$115K - $194K *

Engage with the developer community as you advocate for our platform, creating compelling content, conducting demos, and gathering feedback to enhance product features, all while building relationship...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$117K - $195K *

Transform ServiceNow solutions by designing, developing, and deploying customized applications. Collaborate with stakeholders to ensure compliance and optimize performance across various modules while...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$148K - $263K *

Join a team that's dedicated to developing innovative ServiceNow solutions, enhancing system performance, and ensuring compliance with federal security frameworks while collaborating with stakeholders...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $135K *

Shape the future of customer engineering by resolving complex technical issues for enterprise clients. Collaborate with teams to enhance tools and processes while gaining hands-on experience in a dyna...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Develop user-facing features and improve systems by leveraging software architecture, APIs, and cloud technologies. Collaborate with cross-functional teams to deliver reliable, maintainable solutions...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Engage with sales teams to identify prospects and demonstrate solutions that enhance organizational security. Educate clients on challenges and drive meetings to provide tailored solutions, ensuring e...

St. Louis, MORemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$157K - $238K *

Empower our security initiatives as you develop and enhance threat detection systems, streamline data pipelines, and leverage AI for more effective monitoring and response, ensuring safety for our cus...

Dallas, TXRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$157K - $238K *

Pioneer innovative threat detection engineering solutions that protect our infrastructure. Collaborate across teams to enhance our detection platform through advanced telemetry, improve pipeline relia...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $120K *

Elevate your career by joining our Innovation team as a Software Engineer. Collaborate on Proofs-of-Concept and drive features through the full software development lifecycle, from design to deploymen...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$85K - $120K *

Join a team that's focused on innovative software development, tackling various layers of the tech stack. You'll engage in documentation, automated testing, and debugging, while optimizing performance...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$179K - $224K *

Join a team that's dedicated to delivering high-quality member-facing systems. As an Engineering Manager, you'll lead a squad through the entire development lifecycle, ensuring accountability, quality...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $160K *

Engineer innovative GenAI applications with a focus on creating responsive, accessible frontend solutions. Collaborate with cross-functional teams to enhance user experiences through performant UI des...

CanadaRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Join us to design and implement innovative GenAI applications, focusing on creating intuitive, high-performance frontend interfaces. Collaborate cross-functionally to redefine AI user experiences whil...

New York, NYRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Lead innovative applications by designing user-friendly web interfaces and integrating cutting-edge GenAI features. Collaborate with stakeholders to deliver secure, accessible, and performance-optimiz...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Drive operational excellence by supporting managed services infrastructure, ensuring seamless incident response, systems administration, and network troubleshooting while collaborating with internal t...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Unlock your potential by leading data initiatives and shaping insights through collaboration with stakeholders. Drive innovative BI solutions, ensuring clarity and reliability in analysis, while guidi...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Lead the charge in enhancing customer support by managing Tier 3 Support and Support Engineering teams. Drive technical resolutions, streamline escalations, and foster team development within a dynami...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$250K - $290K *

Elevate your career by leading a high-performing engineering team, driving strategy and innovation in web3 technologies. Shape the future of decentralized systems while ensuring top-tier security and...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $155K *

Join a team that's redefining energy solutions by designing innovative fluid and power systems. As a Process Engineer, you'll drive the development and optimization of cutting-edge technologies in a f...

RemoteRemote

6 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$180K - $200K *

Champion the design and development of AI-driven security solutions, enhancing autonomous investigation capabilities while collaborating with cross-functional teams to address customer needs and impro...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Elevate the performance and reliability of our AI-native platform by managing infrastructure, CI/CD processes, and user experience. Shape tooling to boost developer efficiency and ensure a stable, fas...

RemoteRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.