Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$125K - $155K *

Grow your career with a dynamic team focused on designing and implementing scalable systems. Collaborate on complex projects, mentor peers, and drive technical excellence while contributing to impactf...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$102K - $170K *

Elevate your career by leading innovative data engineering solutions. Collaborate with cross-functional teams to define scalable architectures and drive AI initiatives, ensuring alignment with enterpr...

New Brunswick, NJRemote

Today

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$102K - $170K *

Unlock innovative data solutions by leading integration strategies and architectural decisions. Collaborate with cross-functional teams to deliver scalable, secure data and AI solutions while driving...

New Brunswick, NJRemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$87K - $117K *

Unlock potential by leading the design, deployment, and support of Unified Communications platforms, ensuring optimal performance and compliance while collaborating with vendors and teams to manage la...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $160K *

Innovate within the AI Platform team by designing and operating core components for AI-driven solutions, focusing on model serving, agentic infrastructure, or observability. Collaborate across teams t...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Launch a secure authentication layer for AI-to-enterprise connections, driving system-wide identity standardization. Collaborate with clients to meet complex security needs, ensuring seamless integrat...

New York, NYRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Transform enterprise network architecture by leading LAN migration projects, ensuring seamless transitions to Cisco SDA fabric. Collaborate with cross-functional teams to execute plans, manage changes...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$68K - $123K *

Transform the quality assurance landscape by developing and validating test solutions for server hardware in a dynamic manufacturing environment, ensuring reliability and performance across multiple r...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Consumer Technology

$153K - $213K *

Drive efficiency by automating internal processes, enhancing productivity across teams. Collaborate with stakeholders to identify bottlenecks, implement AI solutions, and ensure measurable impact on w...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $260K *

Shape the future of fleet navigation by owning end-to-end projects, delivering high-quality software across platforms, and collaborating cross-functionally to enhance user experiences in complex envir...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $190K *

Elevate your career by leading a dynamic engineering team to design and build innovative software solutions. Collaborate across functions to enhance product quality and mentor junior engineers while d...

Georgia, USRemote

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$135K - $160K *

Join us to drive the evolution of agent connectivity on Temporal. You'll shape product strategy, enhance user experiences, and collaborate with engineering to build foundational capabilities that empo...

Seattle, WARemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Lead strategic product initiatives in advanced surgical technologies, driving development and commercialization efforts. Collaborate with cross-functional teams to enhance orthopedic outcomes and proc...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$195K - $307K *

Drive cross-organizational alignment and optimize engineering operations as a trusted advisor to leadership. Leverage deep technical expertise to evaluate complex architectures and ensure strategic in...

Seattle, WARemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Unlock your potential by leading ServiceNow initiatives, driving innovation while managing projects and collaborating on demos to enhance customer solutions. Engage with teams to ensure alignment with...

Arlington, VARemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Elevate your career by managing IT operations, vendor relationships, and internal projects. Lead endpoint management and ensure service quality while driving technology transitions and compliance init...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$195K - $257K *

Join a team that's enhancing blockchain infrastructure to enable scalable microservices and APIs. Collaborate across teams to drive innovation in payment systems and blockchain technology while ensuri...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $160K *

Contribute to the vision and strategy of AI-powered products, managing their lifecycle and delivery. Leverage AI tools for decision-making and mentor fellow Product Managers to enhance team capabiliti...

New York, NYRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Champion the vision and strategy for AI-powered products, driving their roadmap and delivery while mentoring peers. Leverage AI tools to enhance decision-making and product lifecycle management, ensur...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join our team to validate and enhance data migration processes through comprehensive testing, ensuring quality and performance in a dynamic Agile environment. Your expertise will drive successful syst...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$84K - $131K *

Join a dynamic team to provide scientific expertise and application support, enhancing customer experiences through product demonstrations, training, and troubleshooting while collaborating with cross...

Illinois, USRemote

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$185K - $230K *

Lead the charge in optimizing cloud and on-prem environments, ensuring seamless software deployments and enhancements. Collaborate with cross-functional teams to drive innovative solutions and support...

Austin, TXRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Transform enterprise AI initiatives by leading client engagements, mentoring teams, and driving innovative solutions. Leverage cutting-edge technologies to turn data into business value while fosterin...

Detroit, MIRemote

Reposted today

  •   5 - 7 years exp.  •   Staffing

$157K - $238K *

Join a dynamic team to leverage AI in enhancing application security. You'll assess vulnerabilities, implement fixes, and shape AI security strategies, driving innovation in a fast-paced environment w...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Drive technical pre-sales and implementation for innovative API and AI products, serving as a key liaison between customers and engineering teams to enhance AI-driven discovery experiences in the medi...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.