Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.
Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.
Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.
Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.
Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.
Sr Staff Software Engineer- Access Security - Veza
$171K - $300K *
Take ownership of architecting and developing AI-driven backend solutions for Access Security, enhancing identity intelligence and risk detection while collaborating with cross-functional teams to del...
6 days ago
$135K - $160K *
Transform the future of cloud infrastructure by automating and optimizing systems for reliability, performance, and scalability, collaborating with engineering teams to embed best practices and foster...
3 weeks ago
$84K - $124K *
Analyze and enhance Microsoft 365 productivity tools while providing user support, developing solutions with Power Platform, and collaborating with diverse teams to ensure secure and efficient operati...
Reposted 2 days ago
Senior Engineer - AI Test Automation
$110K - $130K *
Empower your career by developing AI-driven test automation solutions for airline APIs. Collaborate with cross-functional teams to enhance testing workflows and ensure high-quality software delivery i...
3 days ago
Senior Site Reliability Engineer II
$120K - $145K *
Drive system reliability and scalability as a Senior Site Reliability Engineer, focusing on automation and collaboration with software teams to enhance performance and maintain service objectives acro...
2 days ago
$80K - $110K *
Drive upgrades and enhancements for clinical communication products, ensuring seamless integration and performance. Collaborate with cross-functional teams to resolve complex issues and improve proces...
3 days ago
$110K - $130K *
Empower transformative telehealth solutions by designing and implementing robust software infrastructure. Join a dynamic team to innovate, automate, and streamline applications, impacting the healthca...
Reposted 2 days ago
Pharmacy Application Support Engineer (L2 / L3 Support) - REMOTE
$78K - $120K *
Transform pharmacy application support processes by providing expert L2/L3 troubleshooting, ensuring the operational excellence of pharmacy systems and integration with healthcare platforms for enhanc...
Reposted 3 days ago
$110K - $130K *
Drive reliability and performance as you enhance our platform's uptime, observability, and operational standards. Collaborate with engineering teams to tackle complex challenges in data processing and...
3 weeks ago
$140K - $160K *
Elevate your career by joining a dynamic team as a Data Engineer, owning end-to-end data systems and driving platform modernization. You'll improve data reliability and work closely with cross-functio...
Reposted 2 weeks ago
Senior Software Performance Engineer
$160K - $180K *
Optimize system performance as a Senior Performance Engineer, focusing on latency and resource management. Collaborate with robotics teams to enhance high-throughput execution reliability and efficien...
Reposted 2 weeks ago
$150K - $225K *
Drive the development of automated data systems, enhancing data quality and engineering workflows. Collaborate with teams to optimize data storage and performance, ensuring compliance and operational...
3 weeks ago
$120K - $145K *
Take ownership of automating workflows across teams by building AI agents using Claude and Microsoft Copilot. Collaborate with various departments to identify automation opportunities, ensuring securi...
1 week ago
Senior Windows Engineer - Managed Services
$106K - $150K *
Unlock potential by providing expert operational support for Windows environments. Manage complex incidents, ensure service availability, and collaborate across teams to enhance customer experiences i...
1 week ago
$120K - $145K *
Contribute to the development of a robust Kubernetes control plane, enhancing multi-cloud infrastructure and driving scalable architecture for enterprise-grade cloud services...
2 weeks ago
$110K - $130K *
Unlock potential by engaging with clients to translate technical challenges into innovative solutions. This role combines presales expertise, solution design, and hands-on engineering to drive custome...
2 days ago
$110K - $130K *
Transform the infrastructure for a groundbreaking healthcare platform by optimizing cloud solutions, implementing CI/CD, and collaborating with cross-functional teams to enhance clinical AI/ML offerin...
Reposted 4 weeks ago
Systems Engineer - Research Infrastructure & Lab Platforms - Government Customer
$120K - $140K *
Unlock potential by architecting and enhancing next-gen research platforms, driving automation and reliability to provide researchers with cutting-edge tools. Collaborate in a dynamic environment brid...
Reposted 4 days ago
$85K - $111K *
Advance your career by managing and optimizing Cognos and Informatica applications, ensuring top-notch performance across various client environments. Collaborate effectively while maintaining vital E...
3 weeks ago
Staff Application Security Engineer
$182K - $215K *
Join our team to oversee application security, manage vulnerability pipelines, and collaborate with engineering teams to enhance security practices. Drive incident response and advocate for security a...
2 weeks ago
$110K - $130K *
Transform enterprise VoIP infrastructure by leading design, engineering, and compliance efforts. Manage complex incidents, mentor technicians, and drive modernization projects while ensuring optimal p...
1 week ago
$110K - $120K *
Unlock your potential by joining a dynamic engineering team dedicated to building scalable and reliable infrastructure, optimizing system performance, and fostering continuous improvement in a collabo...
4 weeks ago
$127K - $160K *
Engineer scalable cloud platforms by automating processes and enhancing reliability. Collaborate with teams to streamline deployments and ensure secure, resilient infrastructure that meets evolving bu...
1 week ago
$100K - $150K *
Lead the charge in enhancing infrastructure reliability and automation for large-scale game development projects, collaborating with teams to implement cloud solutions and streamline CI/CD processes...
3 days ago
Software Engineer, Sustaining Automation
$121K - $142K *
Elevate automation in software engineering by building AI-driven tools and systems. Collaborate with a focused team to enhance reliability and speed in package and image management, shaping the future...
Today
What does a Production Support Engineer do?
A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.
What skills are commonly required for Production Support Engineer jobs?
Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.
Are Production Support Engineers responsible for on-call support?
Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.
What career paths can follow a Production Support Engineer role?
Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.
Where can I find Production Support Engineer jobs paying $100,000 or more?
Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.