Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.
Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.
Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.
Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.
Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.
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Support and optimize cloud-based contact center platforms, ensuring service availability and excellent customer experience. Collaborate with teams to troubleshoot complex issues and enhance operationa...
Today
CyberArk SME / DevOps Engineer
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Elevate your career as a CyberArk SME/DevOps Engineer, implementing secure solutions for federal modernization. Leverage your expertise in privileged access management to drive best practices and enha...
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Unlock potential by driving technical sales support and solutions for customers. Collaborate with sales teams to achieve targets while providing expert guidance on F5 products and services, ensuring c...
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$115K - $173K *
Elevate your career by joining a dynamic sales team as a Solutions Engineer, where you'll leverage technical expertise to drive sales, support customers, and deliver innovative F5 solutions that bridg...
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$127K - $191K *
Unlock potential by driving technical sales solutions for major service providers. Collaborate with sales teams to articulate value propositions, mentor peers, and deliver exceptional customer service...
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$104K - $156K *
Unlock your potential as a Solutions Engineer, driving sales success by leveraging technical expertise to address customer challenges and deliver F5 solutions. Collaborate with sales teams to achieve...
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Product Owner / Senior Product Owner - Engineering Tools
$78K - $98K *
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3 days ago
$80K - $100K *
Develop and enhance automated provisioning systems to efficiently onboard high volumes of servers. Collaborate with cross-functional teams to ensure smooth integration and process optimization, direct...
Reposted today
Staff Software Engineer, Devops
$155K - $233K *
Shape the future of our infrastructure by architecting and building a hybrid Kubernetes platform. Lead hands-on initiatives across AWS, ensuring reliability and efficiency while collaborating with cro...
1 week ago
$100K - $119K *
Unlock potential by driving the implementation and support of healthcare IT solutions. Collaborate with clients to translate business needs into innovative technical strategies that enhance data analy...
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$90K - $110K *
Champion growth by leveraging your engineering expertise to drive sales, build relationships, and expand market presence in a dynamic territory. Collaborate with teams to create impactful strategies a...
6 days ago
Manager IT Engineering- Major Incident Management
$131K - $198K *
Drive project success by leading cross-functional teams in solution development, implementation, and issue management. Ensure alignment with business goals while managing schedules, budgets, and staff...
1 week ago
Principal Network Engineer - Edge & Customer Connectivity
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Unlock your potential as a senior technical authority, leading enterprise connectivity solutions and driving network modernization initiatives. Collaborate with teams to enhance B2B connectivity and o...
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Senior Backend Engineer, Growth & MSSP
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Drive the design and implementation of backend services to enhance customer experiences across NodeZero’s licensing, provisioning, and admin systems. Lead efforts to ensure accuracy, scalability, and...
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Transform backend services and REST APIs in a collaborative environment. Leverage your software engineering skills to support cyber training initiatives, utilizing modern technologies and cloud infras...
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Transform enterprise operations by developing AI solutions tailored to customer needs. Engage directly with clients, manage the full technical lifecycle, and drive measurable improvements in AI perfor...
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$120K - $145K *
Drive operational excellence by designing and maintaining secure, scalable infrastructure. Collaborate with cross-functional teams to enhance deployment processes and system observability, ensuring re...
1 week ago
IT Tech Lead - Enterprise Automation
$110K - $130K *
Elevate your career by leading technical strategies and ensuring application integrity. Collaborate with cross-functional teams to drive innovation, optimize performance, and implement best practices...
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Engineering Manager, Enablement
$150K - $185K *
Champion the development of high-trust engineering teams while managing intake, capacity planning, and operational excellence. Drive delivery and foster collaboration across functions to meet evolving...
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$69K - $107K *
Champion client success by leveraging technical expertise to enhance platform value, optimize workflows, and drive measurable outcomes. Collaborate with cross-functional teams to deliver innovative so...
3 weeks ago
$90K - $115K *
Deliver expert-level service on CT, MR, and X-ray equipment, ensuring optimal performance through preventive maintenance, troubleshooting, and emergency repairs across healthcare facilities in a multi...
2 weeks ago
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Join a team that's redefining security by leveraging AI to enhance application safety. You'll assess vulnerabilities, develop innovative security solutions, and shape the AI security strategy across t...
3 weeks ago
$157K - $238K *
Lead the charge in enhancing application security by integrating AI-driven solutions, conducting assessments, and shaping the AI security strategy across the organization. Collaborate with cross-funct...
3 weeks ago
$128K - $171K *
Drive innovation in hybrid-cloud infrastructure as a Staff Operations Engineer. Lead cross-team collaboration, shape technical direction, and enhance system reliability while overseeing complex projec...
Reposted 2 weeks ago
Senior Support Engineer, Identity Security - US
$120K - $145K *
Champion enterprise support excellence by architecting a new function, diagnosing complex issues across security identity stacks, automating workflows, and driving customer success in a high-impact, c...
Reposted 2 weeks ago
What does a Production Support Engineer do?
A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.
What skills are commonly required for Production Support Engineer jobs?
Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.
Are Production Support Engineers responsible for on-call support?
Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.
What career paths can follow a Production Support Engineer role?
Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.
Where can I find Production Support Engineer jobs paying $100,000 or more?
Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.