Production Support Engineer Jobs in Chicago, IL

Deliver innovative routing solutions for enterprise-scale contact centers. Design and build a robust routing engine that intelligently distributes interactions across various channels, ensuring high a...

Advance your career by designing and developing a cutting-edge routing engine for enterprise-scale contact centers, ensuring real-time distribution of interactions across various channels while collab...

Build and enhance our internal API layer, ensuring reliability and performance for services. Collaborate with cross-functional teams to implement API contracts and improve developer experience while m...

Elevate team performance by managing a technical support unit specializing in Linux and Managed Services. Drive talent development, craft solutions for user needs, and foster a collaborative culture i...

Lead the establishment of a Production Site Reliability Engineering team, ensuring high availability and performance of web applications while driving operational excellence and strategic improvement...

Partner with us to drive technical solutions for enterprise clients, showcasing product value through demos and proof-of-concept activities. Collaborate with sales and technical teams to enhance custo...

Transform the future of distributed systems by designing and building robust platform components. Collaborate with teams to ensure reliability and scalability in mission-critical environments, driving...

Lead the charge in developing next-gen data platforms, driving strategic insights and AI solutions. Oversee data architecture, governance, and quality, while mentoring a high-performing team to foster...

Drive your career by providing advanced technical support, optimizing software systems, and implementing innovative solutions in a dynamic, 100% remote environment. Collaborate to enhance operational...

Unlock your potential by leading the technical delivery of workforce applications. Collaborate with teams to enhance productivity through automation, AI, and integrations, ensuring secure and efficien...

Lead the charge in shaping innovative Network Observability products, driving strategy from concept to launch. Collaborate with cross-functional teams to deliver solutions that empower operators to op...

Deliver exceptional service as a Field Engineer, resolving advanced technical issues and enhancing customer satisfaction. Collaborate with teams to drive service excellence and support business growth...

Lead the charge in resolving complex customer issues by bridging support and engineering. Collaborate with teams to investigate, troubleshoot, and advocate for customer needs while enhancing technical...

Elevate enterprise AI capabilities by designing and implementing Generative AI solutions. Lead technical discussions, mentor talent, and drive best practices to ensure scalable, responsible AI adoptio...

Join a team that's driving impactful change in IT Procurement. As a Principal Consultant, you'll lead global teams, develop strategies, and deliver measurable outcomes while collaborating closely with...

Elevate quality and automation efforts for enterprise deployments. Collaborate with customers and engineering to develop a robust QA function using agentic tooling, ensuring consistent environments an...

Pioneer transformative technical solutions while owning complex initiatives throughout the SDLC. Collaborate with product teams to innovate and enhance a global platform, ensuring adaptability and lon...

Serve as a vital technical support resource in healthcare technology, ensuring system stability and customer satisfaction while managing service requests and collaborating with teams for quick resolut...

Lead the planning and execution of multiple ServiceNow projects, ensuring timely delivery and stakeholder alignment. Drive workflow migrations and compliance initiatives while collaborating across tea...

Take ownership of Windows endpoint reliability and lifecycle management. Enhance provisioning, patching, and automation while collaborating with cross-functional teams to drive improvements and mentor...

Unlock potential by leading high-performing solution engineering teams in Financial Services. Drive pre-sales strategies, mentor talent, and enhance customer experiences through innovative AI solution...

Elevate your career by providing software and hardware support for innovative mobile systems. Collaborate with a dynamic team to develop cutting-edge solutions, ensuring functionality and safety in ad...

Elevate customer success by partnering with developers to implement solutions, troubleshoot technical issues, and enhance product features. Your insights will drive improvements across teams, ensuring...

Empower a high-performing technical support team, ensuring exceptional service and operational efficiency. Drive strategic collaboration between support and product teams to enhance customer satisfact...

Elevate incident response capabilities by developing dashboards and alerts, optimizing cloud performance, and ensuring security compliance. Collaborate with product teams to enhance IAM needs while dr...