Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$119K - $199K *

Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Energy & Utilities

$70K - $95K *

Partner with us to enhance client satisfaction by building lasting relationships, driving solutions, and optimizing service delivery in a dynamic environment. Use your expertise to create measurable s...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Join a dynamic team as you manage client relationships, ensuring delivery excellence and strategic alignment. Lead internal collaboration and communications while driving projects to success, fosterin...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Drive transformative contact center solutions by leading cross-functional teams, engaging stakeholders, and translating business needs into actionable product roadmaps, while mentoring and cultivating...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$109K - $136K *

Elevate customer experience by coordinating technical support and maintenance, ensuring effective communication and efficient processes. Lead a team of technicians while driving safety compliance and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$123K - $154K *

Lead the charge in customer account management, empowering a high-performing team to drive satisfaction, retention, and revenue growth, while fostering collaboration and enhancing customer relationshi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$65K - $100K *

Shape the future of consumer finance by leading a dynamic team. Drive branch success, enhance customer experiences, and ensure compliance across the district while fostering growth and delivering on p...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $95K *

Partner with us to enhance customer outcomes as a strategic advocate, driving renewals and expansion in a dynamic Mid-Market environment. Leverage your expertise to foster relationships and ensure cus...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $110K *

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $120K *

Oversee daily operations to drive customer satisfaction and financial success. Lead skilled teams in service, installation, and support. Ensure long-term operational effectiveness while meeting corpor...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $100K *

Elevate customer success by owning post-launch relationships, driving adoption and retention of POS systems for restaurants. Collaborate cross-functionally to enhance service delivery and improve prod...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$95K - $126K *

Join us in transforming the Client Services infrastructure, ensuring excellence in customer care through leadership and strategic initiatives. You'll optimize operations, empower teams, and drive a Cu...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$82K - $94K *

Develop expertise in safety services, advising diverse clients on loss prevention and compliance. Manage client relationships, conduct assessments, and implement effective safety programs while ensuri...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $115K *

Empower a dedicated customer service team in a fast-paced distribution setting. Oversee complex issue resolution, improve service processes, and ensure customer commitments are met while collaborating...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $174K *

Pioneer innovative strategies in account management to enhance customer retention and satisfaction while leading a team of Account Executives to drive growth within a diverse portfolio and improve ope...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$77K - $104K *

Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$140K *

Empower the Revenue Management team to boost growth through strategic pricing and promotional initiatives. Utilize analytics for trade optimization, collaborating across Sales and Marketing to identif...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$90K - $120K *

Drive client satisfaction by managing VIP accounts and campaigns. Cultivate relationships, provide strategic insights, and collaborate with teams to enhance deliverables. Mentor junior staff while sta...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $90K *

Drive project success by effectively managing client accounts, ensuring timely, high-quality delivery and fostering strong business relationships while identifying growth opportunities. Join us to ele...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$143K - $210K *

Shape the future of customer resolutions by leading a high-impact team, driving strategic initiatives, optimizing performance through data, and fostering talent in a dynamic, cross-functional environm...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$92K - $139K *

Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $100K *

Manage supplier onboarding processes while leading a team to enhance compliance and optimize performance metrics across multiple workforce programs, ensuring seamless integration and data integrity fo...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Staffing

$80K - $110K *

Unlock potential by facilitating seamless customer experiences through project management and relationship building. Drive adoption and satisfaction, ensuring successful implementations and long-term...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$134K - $201K *

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Deliver strategic technical leadership for complex enterprise accounts, ensuring customer success and alignment across internal teams. Own executive engagements, drive implementation, and enhance AI g...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.