Director, Customer Experience Jobs in Charlotte, NC

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

Drive impactful B2C strategies that enhance participant experiences while collaborating across teams to optimize financial outcomes for millions. Lead projects, analyze trends, and provide strategic r...

Elevate engagement center operations by leading, innovating, and building a high-performing service team that delivers exceptional customer experiences while driving continuous improvement in satisfac...

Unlock potential by leading data strategy for product development and customer experience. Oversee a talented team, ensuring data integrity and driving strategic insights across functions to bolster d...

Drive data-inspired insights to enhance product strategy and customer experiences. Lead a cross-functional team, influencing business decisions through analytics while fostering a culture of innovatio...

Drive consumer insights initiatives that shape strategic decisions, enhance product experiences, and foster a culture of data-driven growth. Collaborate with cross-functional teams to ensure insights...

Redefine client engagement by leading a tech-driven Client Experience team, enhancing service quality through innovative tools, and fostering talent for operational excellence in a fast-paced support...

Champion PRISM's content intelligence engine by architecting B2B systems, integrating financial workflows, and governing user interfaces to redefine commercial decision-making in film, TV, and streami...

Unlock innovative solutions as a Principal User Experience Designer, driving high-quality design across complex products. Collaborate with product and engineering teams to deliver scalable, user-cente...

Champion the future of client relations by leading a team of program managers, focusing on client retention and service delivery excellence while driving profitable growth through strategic account ma...

Empower your career as a strategic leader driving audience-first media strategies in healthcare. Collaborate with cross-functional teams to deliver impactful planning, investment, and measurement that...

Transform client relationships and drive growth through strategic account leadership, operational excellence, and collaboration, ensuring ideal service delivery and performance across high-profile acc...

Transform supply-side connectivity strategies as you lead multi-functional teams, driving alignment and operational efficiency. Your expertise in technical programs empowers growth and enhances relati...

Transform client engagement within multimodal travel management. Collaborate across teams, drive project success, foster innovation, and build strong industry relationships to elevate service delivery...

Join a dynamic team driving audience strategy, measurement, and automation in retail media. Collaborate across departments to enhance advertiser value and establish cohesive data practices. Lead initi...

Transform brand identity and content strategies, driving audience growth through innovative storytelling and influencer marketing, ensuring a consistent brand voice and collaborative partnerships acro...

Shape the future of program management by leading client accounts, ensuring successful project delivery, and driving business growth. Collaborate closely with sales and R&D to achieve KPIs and maintai...

Transform client engagement by leading a diverse portfolio, ensuring strategic growth, operational excellence, and strong stakeholder relationships. Leverage insights to drive account performance and...

Elevate presales excellence by leading cross-functional teams to enhance execution quality, drive effective deal strategies, and foster growth through innovative processes while supporting a diverse a...

Join a team that's shaping the customer journey by developing and executing innovative marketing strategies, enhancing engagement, retention, and advocacy efforts, and fostering cross-functional colla...

Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...

Drive the evolution of customer education by leading a global team focused on impactful training strategies and profitable learning solutions for diverse audiences across software products and platfor...

Accelerate progress at the intersection of Sales, Marketing, and Customer Experience. Lead revenue operations to enhance forecasting, integrate AI solutions, and optimize processes, driving scalable g...

Accelerate project success by leading implementation initiatives and fostering client relationships across cross-functional teams, ensuring seamless delivery of services and technology from pre-sales...

Elevate your career by managing and optimizing digital experiences across platforms. Collaborate with cross-functional teams to enhance the public website, ensuring alignment with brand strategy and u...