IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$83K - $113K *

Join a dynamic team to manage high-performance computing systems, ensuring optimal operation and reliability through proactive troubleshooting and innovative solutions across diverse technical environ...

4 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$83K - $113K *

Advance the performance and reliability of high-performance computing environments through expert Linux/Unix administration, storage support, and troubleshooting across multi-vendor infrastructures...

4 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $95K *

Advance your career by providing expert E175 engineering support, analyzing technical problems, coordinating maintenance solutions, and delivering training to enhance operational excellence and client...

Dallas, TXRemote

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$175K - $210K *

Empower innovation by designing and operating cloud infrastructure for AI/ML workloads. This hands-on role requires deep GCP expertise and project coordination skills to support cutting-edge research...

Today

  •   5 - 7 years exp.  •   Technical Services

$95K - $115K *

Lead the charge in systems engineering for a Missile Defense Agency program, focusing on software architecture and design, team coordination, and innovative technology solutions across multi-disciplin...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$83K - $125K *

Drive the operational health of mission-critical Appian environments, ensuring reliability and performance. Collaborate with cross-functional teams to manage configurations, deployments, and incident...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in enhancing border security operations through innovative IT solutions and hands-on technical expertise in cloud infrastructure, data governance, and modernization efforts within a co...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Take ownership of technical solutions that enhance border security operations through data governance, cloud management, and infrastructure modernization. Collaborate across teams to drive effective I...

Ashburn, VARemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $88K *

Join a team that's dedicated to delivering top-notch technical support for various computer systems. In this vital role, you will manage installations, troubleshooting, and maintenance while leveragin...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Take ownership of the transition of military medical facilities to the Shipboard Automated Maintenance Management system, coordinating training and support for maintenance management in a dynamic mari...

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$111K - $211K *

Lead the charge in cloud security and Linux support for diverse R&D projects. Collaborate with teams to enhance computing environments, ensure cybersecurity compliance, and maintain centralized infras...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$71K - $150K *

Grow your career with a dynamic team focused on innovative network solutions. Engage in network design, implementation, and maintenance while addressing evolving cybersecurity challenges across divers...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $158K *

Join a dynamic team to design, implement, and enhance network solutions for critical operations. Leverage your expertise in LAN/WAN protocols and network hardware to support our mission in a fast-pace...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$108K - $130K *

Unlock potential by leading requirements management for technology integration initiatives, ensuring alignment with mission goals and operational priorities while facilitating stakeholder engagement a...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join a team that's redefining high-performance computing through innovative Linux solutions. Leverage your expertise in system configuration, networking, and troubleshooting to enhance cutting-edge te...

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$99K - $225K *

Champion user-centric design by crafting intuitive digital experiences for self-service cloud platforms. Collaborate with product managers and agile teams to enhance user engagement through research...

5 days ago

  •   Less than 5 years exp.  •   Business Services

$99K - $225K *

Join a dynamic team to design intuitive user experiences for cloud platforms. Collaborate with product managers and agile teams to enhance user engagement through research, prototyping, and interface...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$120K - $145K *

Unlock potential by leading systems engineering efforts, guiding design and integration of complex systems, and ensuring alignment with technical requirements and architectures. Collaborate across tea...

3 days ago

  •   15+ years exp.  •   Information Technology

$100K - $120K *

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$170K - $195K *

Empower innovation by designing and coding containerized applications, ensuring compliance and performance across diverse environments. Collaborate with developers to enhance software solutions and ma...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$170K - $195K *

Transform your career by joining a dynamic team focused on secure software development and artifact management. Leverage your expertise to enhance NCIS systems while ensuring compliance with industry...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$66K - $106K *

Support and enhance user experience by providing expert Tier II technical assistance for hardware, software, and network issues, ensuring efficient operations and high customer satisfaction in a dynam...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Optimize your career by enhancing corporate network infrastructure. As a key player, you'll design, implement, and maintain enterprise networking solutions while collaborating with teams to troublesho...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Contribute to the governance and quality of the ITSM CMDB. Analyze data integrity, support Discovery processes, and collaborate with teams to enhance configuration management. Leverage ITIL practices...

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$80K - $95K *

Drive the integrity and maturity of the ServiceNow CMDB, analyzing data quality and maintaining standards. Collaborate cross-functionally to ensure reliable configuration data supports ITSM processes...

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.