IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$130K - $156K *

Transform your technical expertise into impactful solutions by guiding the architecture and implementation of resilient enterprise storage and backup systems for mission-critical DoD environments whil...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $150K *

Accelerate progress at the forefront of enterprise storage and data protection, providing leadership in designing, implementing, and managing complex storage solutions for critical DoD environments. J...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $156K *

Optimize enterprise storage and backup solutions for mission-critical DoD systems. Provide senior-level technical expertise, leadership, and support while ensuring data protection and recovery operati...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$63K - $169K *

Shape the future of digital experience by delivering telemetry-driven insights, integrating diverse data sources, and enabling data-driven decision-making through analytics and dashboards. Drive servi...

2 days ago

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Empower security initiatives by bridging technical operations with product development. This role enhances payment processing security while collaborating cross-functionally to integrate marketable se...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$77K - $176K *

Elevate national defense by designing and optimizing networks for the DoD. Collaborate with stakeholders to ensure robust, secure, and efficient network solutions that adapt to evolving operational ne...

Today

  •   5 - 7 years exp.  •   Business Services

$130K - $167K *

Lead the charge in overseeing all aspects of Bank systems, ensuring optimal performance, security, and compliance. Manage resources, troubleshoot issues, and collaborate across teams for seamless oper...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Elevate enterprise-level IT operations by providing Tier 3 systems administration, security, and support for on-premises and cloud environments, ensuring compliance and optimal performance across mult...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in technology planning and operational support, bridging teams to ensure effective delivery and continuous improvement of site technology services in a complex manufacturing environmen...

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Lead a dynamic Service Desk team to enhance IT support operations, drive service excellence, and foster a culture of continuous improvement while managing critical incidents and strategic initiatives...

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Launch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologi...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's dedicated to enhancing system reliability and performance. Collaborate across Development, Database, and Cloud/DevOps teams to drive automation, streamline deployments, and resolve...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Shape the future of our service delivery by tackling complex systems and network challenges, mentoring junior engineers, and leading critical infrastructure projects to ensure client stability and sec...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Information Technology

$72K - $115K *

Elevate your career as a Network Engineer II. Support and manage our network infrastructure while troubleshooting issues and ensuring effective communication for a seamless production experience. Join...

RemoteRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$72K - $115K *

Join a team that's dedicated to maintaining robust networks while troubleshooting issues. This role involves configuring network infrastructure, performing upgrades, and collaborating with vendors to...

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Drive the administration and security of Linux systems in a DoD environment, ensuring compliance and reliability. Manage daily operations, vulnerability remediation, and system patching while collabor...

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$95K - $115K *

Unlock potential by leading system administration for a dynamic server environment. Champion high performance, security, and innovative solutions while mentoring a team through complex IT projects and...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$65K - $107K *

Join a dedicated team to enhance national security through advanced network support. You will analyze, troubleshoot, and optimize complex LAN/WAN systems within a sensitive Data Center, ensuring criti...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $155K *

Join a dynamic team to design and implement secure network architectures for mission-critical operations. Leverage your expertise in network engineering to optimize performance and ensure resilient co...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $155K *

Engineer innovative network solutions for mission-critical operations. Collaborate with cross-functional teams to design, implement, and optimize secure network architectures in highly regulated envir...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$65K - $150K *

Champion the design, security, and maintenance of IT infrastructure, ensuring optimal performance across all business units. Collaborate with teams to enhance capabilities and support seamless operati...

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Join a dynamic team as you provide essential support and troubleshooting for clients, managing technical issues across various platforms and technologies while ensuring effective communication and doc...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Champion a transformative support culture by leading teams to enhance technology services, drive AI integration, and empower users through self-service solutions, ensuring operational excellence and a...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$85K - $96K *

Shape the future of cloud infrastructure by managing and optimizing Sandbox and Gateway platforms. Leverage your expertise in Kubernetes and AWS to enhance scalability, security, and operational readi...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$230K - $297K *

Lead architecture and innovation for data center thermal solutions, optimizing performance through advanced cooling and power strategies in collaboration with AI customers and cross-functional teams...

Reposted 4 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.