Customer Service Manager Jobs in Washington, DC

Shape the future of retail by leading operations, enhancing customer experiences, and managing teams. Drive efficiency and excellence in a dynamic environment, ensuring high standards in service and c...

Innovate high-volume call center operations to enhance customer trust and service quality. Lead supervisors and agents, ensuring performance standards are met while cultivating a culture of engagement...

Manage client relationships and operational activities to drive success, retention, and growth of healthcare products. Collaborate across teams, optimize performance, and ensure client needs are met w...

Pioneer operational excellence in a dynamic contact center, ensuring top-notch service delivery and performance. Drive collaboration across teams to meet and exceed performance metrics while maintaini...

Join us to manage client relationships, drive operational success, and enhance satisfaction. This role requires strategic collaboration with cross-functional teams to ensure high-quality service deliv...

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Lead enterprise communications initiatives, managing VoIP, VTC systems and infrastructure to ensure reliable voice and video services, while aligning technologies with operational goals and mentoring...

Help us manage key partnerships with strategic customers, driving growth and adopting automation. Leverage data insights to achieve measurable outcomes and facilitate high-impact executive engagements...

Strategize to lead a high-performing contact center team, driving excellence in sales conversion, operational efficiency, and technology adoption. Oversee performance management, team development, and...

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Join a team that's dedicated to enhancing product quality and service effectiveness. Engage with retailers, investigate technical issues, deliver training, and lead initiatives to foster excellence in...

Champion exceptional service excellence by managing multiple routes and nurturing customer relationships. Elevate team performance and explore growth opportunities while ensuring compliance and operat...

Develop and manage customer relations while overseeing service operations and route performance. Lead and train personnel to drive business growth, ensure compliance, and maintain fleet efficiency acr...

Elevate customer success through strategic partnerships and value creation, enhancing client relationships and driving operational efficiency. Collaborate across teams to deliver impactful solutions a...

Join a dynamic environment to lead Client Services and Dispatch teams, ensuring operational excellence and service quality. Develop high-performing teams through coaching and strategic oversight while...

Pioneer your career by managing operations and driving financial success while enhancing patient experiences in a dental practice dedicated to children's health. Establish effective systems and lead a...

Join a team that's focused on driving customer success through leadership and innovation within the Enterprise segment, enhancing client relationships, and implementing growth strategies across divers...

Champion the resolution of critical customer escalations by collaborating with internal teams and managing the escalation lifecycle. Drive improvements and ensure transparency in communications to enh...

Empower program success by leading quality assurance, compliance, and internal audits. Drive continuous improvement initiatives and ensure all deliverables meet the highest standards in a complex fede...

Optimize manufacturing IT operations by leading system support, enhancing service delivery, and driving digital transformation across facilities while ensuring connectivity and compliance to improve p...

Shape customer experiences by leading initiatives that enhance engagement, streamline journeys, and leverage AI to drive measurable outcomes across digital and physical touchpoints, collaborating with...

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

Champion customer success by driving utilization of solutions, reducing risks, and fostering long-term relationships. Collaborate with internal teams to ensure customer satisfaction and identify growt...

Join a team that's dedicated to enhancing customer experiences through innovative digital solutions. Drive the implementation and optimization of technologies that bolster operational efficiency and s...

Elevate customer experiences by deploying innovative digital solutions. Collaborate with cross-functional teams to enhance operational efficiency and drive measurable results in a dynamic pharmacy env...