Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$86K - $136K *

Lead a dynamic team of technicians while driving sales and operational excellence. Shape the customer experience, enhance team performance, and execute strategic initiatives to maximize growth and eng...

Edmonton, ABIn-Person

Yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$94K - $117K *

Empower a luxurious client experience through exceptional service, proactive problem-solving, and team leadership in a dynamic environment dedicated to high-net-worth individuals...

Today

  •   Less than 5 years exp.  •   Hospitality & Recreation

$160K - $185K *

Take ownership of financial operations and customer account management, serving as a vital liaison to facilitate effective billing processes, compliance, and communication among stakeholders in a dyna...

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$70K - $95K *

Explore career growth as a Client Success Manager, enhancing client relationships, resolving challenges, and driving operational benefits to foster lasting partnerships and exceed expectations in a dy...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$70K - $95K *

Partner with us to enhance client satisfaction by building lasting relationships, driving solutions, and optimizing service delivery in a dynamic environment. Use your expertise to create measurable s...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$92K - $139K *

Join a dynamic team where you will advise executive stakeholders, drive measurable business outcomes, and foster strategic partnerships. You’ll enhance customer success by spearheading automation and...

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$92K - $139K *

Help us manage key partnerships with strategic customers, driving growth and adopting automation. Leverage data insights to achieve measurable outcomes and facilitate high-impact executive engagements...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Unlock innovation by managing web application security, ensuring robust controls to mitigate risks while collaborating with technology units. Drive compliance and effectiveness in security service del...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$55K - $150K *

Drive success in a leadership role by mentoring a sales team, enhancing customer experiences, and achieving revenue targets that elevate your career and earning potential. Lead operational excellence...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $120K *

Lead a dynamic sales team driving operational excellence and customer engagement. Mentor and inspire team members while consistently achieving sales targets and expanding client relationships for sign...

1 month ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$76K - $89K *

Drive client retention and support grand openings while ensuring compliance with local standards. Propel sales growth through innovative pricing strategies and enhance customer experience at the point...

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$75K - $95K *

Transform the client service experience for Beauty & Wellbeing, ensuring on-time delivery and high-quality support. Collaborate cross-functionally to drive client success and optimize service executio...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $130K *

Drive operational excellence by overseeing service department performance, implementing systems, and ensuring high customer satisfaction while achieving profitability and sales objectives...

Vaughan, ONIn-Person

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $130K *

Transform your career by driving service excellence and profitability. Lead a team of skilled professionals, ensuring customer satisfaction while optimizing performance and achieving departmental obje...

Woodbridge, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$125K - $188K *

Join a team that's pivotal in driving cross-functional IT initiatives while ensuring alignment with ITIL practices. Lead the Service Delivery Team to optimize operational support, enhance service qual...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$125K - $188K *

Optimize initiative delivery and operational support as you lead cross-departmental Project LITE requests. Collaborate with stakeholders, ensure service readiness, and drive continual service improvem...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$125K - $188K *

Lead the charge in Service Delivery Management by coordinating IT initiatives and ensuring alignment with ITIL practices, while managing stakeholder relationships and optimizing operations for effecti...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$125K - $188K *

Drive effective IT initiative delivery by managing cross-functional service requests, ensuring optimal alignment with ITIL standards. Foster collaboration between business stakeholders and Global IT t...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$125K - $188K *

Oversee cross-departmental IT initiatives and ensure alignment with ITIL practices, serving as the key liaison between business and Global IT. Manage service delivery teams and lead operational suppor...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$125K - $188K *

Manage and oversee cross-departmental IT initiatives, ensuring alignment with ITIL practices. Serve as a key liaison, facilitating effective communication between business stakeholders and technical t...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$125K - $188K *

Champion the alignment of IT initiatives by leading the Service Delivery Management team, ensuring effective communication and prioritization across cross-functional projects while maintaining standar...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$125K - $188K *

Empower our IT Service Management initiatives by leading Service Delivery efforts, ensuring effective business alignment, optimizing project pipelines, and enhancing operational support through data-d...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$125K - $188K *

Champion the delivery of cross-functional IT initiatives by driving intake, triage, and operations. Collaborate with key stakeholders to ensure seamless alignment with ITIL standards and enhance servi...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$125K - $188K *

Lead cross-functional IT initiatives as a key liaison, ensuring effective service delivery through ITIL practices while managing a dedicated team, streamlining operations and facilitating business ali...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$125K - $188K *

Unlock your potential by leading cross-functional IT initiatives and enhancing service delivery processes. Collaborate with teams to ensure effective communication and strategic oversight of project p...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.