Customer Service Manager Jobs in Cleveland, OH

Accelerate progress at our dynamic organization by leading a customer service team, managing order execution, and enhancing customer satisfaction, while aligning sales efforts with operational capabil...

Join a team that's dedicated to optimizing customer satisfaction through effective management and development of sales operations, fostering strong relationships, and driving continuous improvement in...

Deliver outstanding customer service by managing sales operations, enhancing team performance, and ensuring accurate order fulfillment to maximize customer satisfaction and operational efficiency...

Manage and enhance the operations of a dynamic inbound call center. Drive efficiency, foster strong relationships, and ensure high standards of service while leading a team dedicated to client satisfa...

Lead the charge in client service excellence by managing relationships, coordinating projects, and implementing solutions for successful FWA program operations. Collaborate internally and externally t...

Empower the future of customer service by leading a high-performing team, enhancing operational efficiency, and driving customer success across North America while leveraging innovative AI tools and r...

Champion customer success by managing medium/large SaaS accounts, driving adoption and growth through strategic relationships, expert guidance, and problem-solving, ensuring alignment with customer go...

Engage with Mid-Market clients to foster relationships and drive digital marketing success by ensuring effective adoption of products, addressing concerns, and delivering business value across all lev...

Drive the customer experience through leadership in order management, technical support, and warranty processes. Foster cross-departmental collaboration to enhance service quality, operational efficie...

Drive excellence in healthcare technology management across a 23-hospital system. Lead diverse teams, enhance client relations, oversee budgets, and ensure compliance while addressing cybersecurity ch...

Shape an efficient service department through strong leadership, strategic staffing, and customer engagement. Drive profitability and performance while ensuring compliance and promoting continuous imp...

Grow your career with this strategic role overseeing maintenance services for banking self-service technologies, driving innovation and competitive solutions while collaborating across teams to enhanc...

Lead customer success initiatives by managing a portfolio of 30+ accounts, ensuring retention and growth through strategic relationships, executive reviews, and actionable success plans focused on cli...

Pioneer a world-class customer support experience by leading a dedicated team, driving process improvements, and mentoring staff to ensure exceptional service quality while fostering a culture of cont...

Elevate end-user support operations by leading a customer-focused team, ensuring service excellence, and driving continuous improvement for a positive user experience across locations and remote envir...

Optimize and elevate customer success operations by leveraging metrics, technology, and strategic initiatives. Drive productivity across cross-functional teams, ensuring seamless processes and strong...

Lead the charge in ensuring the long-term success of our strategic accounts by cultivating strong partnerships, driving product adoption, and enhancing customer satisfaction through proactive account...

Join a team that drives transformation of physical operations through innovative IoT solutions, partnering with top enterprises to enhance safety, efficiency, and sustainability while navigating a dyn...

Inspire high-performing sales teams while driving impactful solutions for mid-sized Public Sector organizations. Utilize coaching, strategic problem-solving, and cross-functional collaboration to fost...

Unlock the potential of data-driven marketing by leading audience segmentation, campaign strategies, and performance analysis to enhance engagement and boost revenue across multiple communication chan...

Unlock efficient quality management by leading a global team driving customer satisfaction and compliance through effective complaint handling, post-market surveillance, and continuous improvement ini...

Unlock potential by driving enterprise-wide Problem Management, enhancing service reliability through data-driven Root Cause Analysis and proactive solutions, while collaborating with cross-functional...

Lead and inspire a talented team dedicated to enhancing customer success through strategic retention, expansion, and satisfaction efforts, fostering a culture of excellence and innovation in a fast-pa...

Create a proactive customer experience engine by building processes, tools, and insights. Lead cross-functional initiatives, synthesize customer feedback, and manage operational teams to enhance custo...

Elevate customer success through proactive engagement and partnership in the Employee Benefits sector, managing the journey from onboarding to renewal while driving adoption and strategic relationship...