Director, Workforce Management Jobs in Chicago, IL

Drive strategic organizational design and workforce transformation by partnering with business leaders to create effective workforce plans. Utilize data analysis and insights to enhance organizational...

Join a dynamic team to define and execute the vision for intelligent workforce engagement, leveraging AI in both Quality Management and Workforce Management to transform contact center operations and...

Unlock potential by transforming workforce services through strategic collaboration with state leaders and local boards, redesigning processes to enhance community impact and drive effective solutions...

Lead and optimize the Genesys Cloud platform while driving workforce management strategy. Manage teams, enhance operational insights, and leverage AI technologies for improved engagement and performan...

Lead the orchestration of workforce processes and communications to enhance Reader lifecycle experiences. Develop scalable strategies and ensure smooth operations during high-volume AP Reading events...

Lead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful an...

Transform client engagement by orchestrating innovative CRM and digital strategies. Drive project execution, optimize processes, and lead a talented team to ensure successful delivery while enhancing...

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

Shape the future of communication strategies by leading diverse teams to enhance customer satisfaction and loyalty, while driving business growth through innovative communication initiatives and colla...

Lead the charge in crafting a strategic talent acquisition framework that enhances recruitment processes, strengthens employer branding, and ensures a diverse talent pipeline aligns with business obje...

Shape impactful healthcare transformation by leading performance improvement initiatives. Collaborate with senior executives to ensure successful client outcomes while driving workforce optimization a...

Lead the charge in shaping strategy for Customer Experience operations, partnering with senior leadership to advance initiatives that drive efficiency and growth through innovative solutions and team...

Lead the charge in optimizing workforce utilization and retention by managing a team of Commissioning Resource Managers. Ensure effective staffing across projects while developing talent in a dynamic...

Drive the transformation of professional services by leading teams in modernizing state implementations and fostering client relationships. Own the quality and efficiency of delivery across diverse se...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Transform your career by leading the evolution of Workday and innovative solutions that enhance talent acquisition and workforce management. Collaborate with cross-functional teams to deliver scalable...

Lead transformative IT Service Operations globally, enhancing user experiences and driving proactive service delivery across regions. Collaborate with teams to elevate service management and operation...

Transform workforce management in a dynamic fulfillment network by leveraging data-driven insights to optimize staffing, performance, and operational strategies, enhancing business growth and customer...

Deliver strategic healthcare consulting by leading high-impact performance improvement projects. Inspire teams and cultivate relationships to exceed client expectations, driving success and growth in...

Join a dynamic team to support transformational initiatives, leveraging data analysis and strategic insights to drive impactful client outcomes. Collaborate with cross-functional stakeholders to creat...

Drive impactful change by supporting workforce and organizational initiatives. Collaborate with clients across industries to translate strategies into actionable solutions that enhance performance and...

Lead the charge in transforming internal operations to enhance customer and employee experience while driving financial and operational performance through effective governance and strategic delivery...

Inspire and lead project workstreams, leveraging analytical skills and functional expertise to engage with clients and drive solutions effectively. Collaborate with teams to develop and execute strate...

Champion the evolution of Workday Financials and PSA, guiding a dedicated team through platform optimization, M&A integration, and aligning with enterprise growth while enhancing financial integrity a...

Join a team that's enhancing Workday functionality by supporting integrations and collaborating with business units. Play a key role in optimizing HR and finance systems to deliver scalable technical...