Director, Workforce Management Jobs in Baltimore, MD

Join a dynamic team to define and execute the vision for intelligent workforce engagement, leveraging AI in both Quality Management and Workforce Management to transform contact center operations and...

Champion strategic growth by leading high-impact sales of AI-powered identity solutions. Drive enterprise sales in workforce management, enhance product adoption, and influence the market through cons...

Transform the employee experience by leading strategic HR initiatives that empower a diverse workforce and drive engagement across the organization, fostering a culture of growth and sustainability wi...

Reimagine the future of workforce security by leading our strategy, product direction, and market engagement. Drive growth, influence cross-functional execution, and develop a high-impact portfolio th...

Lead and optimize the Genesys Cloud platform while driving workforce management strategy. Manage teams, enhance operational insights, and leverage AI technologies for improved engagement and performan...

Develop and lead departmental operations, driving efficiency and meeting revenue goals while ensuring a high-quality patient experience. Collaborate with cross-functional teams to implement strategic...

Unlock potential by leading and expanding our Workday consulting practice, driving growth in healthcare and public sector. Collaborate with executives to develop strategies, enhance client relationshi...

Drive product excellence by leading a dynamic team focused on enhancing workforce management solutions. Collaborate cross-functionally to elevate customer engagement and ensure market competitiveness...

Unlock potential by leading client engagements in data analytics strategy and delivering insights. Drive impactful solutions while managing teams and enhancing workforce analytics capabilities across...

Lead the charge in advancing data and analytics capabilities for clients, driving insights from people data across strategy, technology, and operational models to enhance decision-making and optimize...

Champion strategic resourcing by analyzing data and leading staffing initiatives. Drive operational efficiency, manage complex workforce demands, and enhance financial performance while fostering grow...

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

Drive the strategic evolution of our Workday HCM platform while leading a dedicated team to enhance functionality, integrations, and support. Your leadership will ensure alignment with business needs...

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

Accelerate project success by leading implementation initiatives and fostering client relationships across cross-functional teams, ensuring seamless delivery of services and technology from pre-sales...

Join a team that's shaping project management excellence by leading client initiatives with diverse teams. You'll drive project delivery and foster cross-functional collaboration in a dynamic remote e...

Join a dynamic team as you manage client relationships, ensuring delivery excellence and strategic alignment. Lead internal collaboration and communications while driving projects to success, fosterin...

Champion a fair and equitable workplace by leading employee relations initiatives. Advise on complex issues, conduct investigations, and partner with teams to mitigate risks and enhance organizational...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Help us optimize HR systems by leveraging your expertise in Oracle HCM Cloud. Collaborate with cross-functional teams to enhance integration, support continuous improvement, and drive data-driven busi...

Join our dynamic team as you leverage data and insights to support strategy development, transformation initiatives, and client engagements while collaborating in a fast-paced environment to drive imp...

Transform client strategies through analytical rigor and effective communication. Collaborate with teams to drive growth and change initiatives, utilizing data insights to develop impactful recommenda...

Transform organizational performance by leveraging expertise in workforce and change management. Collaborate with diverse teams to analyze challenges and implement strategic solutions that enhance cli...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Shape organizational transformation by leading change initiatives, developing strategies, and collaborating with federal leaders. Drive success in program execution while implementing best practices i...