Director, Technical Support Jobs in Washington, DC

Advance our GTM Systems & Tools team by architecting a high-performing revenue tech stack. Lead a skilled team to ensure seamless data flow, optimize workflows, and enable Marketing, Sales, and Custom...

Drive manufacturing strategy and transformation initiatives to enhance operational resilience and modernization. Partner with executive leadership to shape a future-ready manufacturing network focusin...

Lead the charge in transforming Cloud Operations by driving operational health, stability, and performance for our Enterprise Imaging cloud platform, ensuring compliance, and fostering innovation thro...

Launch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologi...

Collaborate to oversee daily operations ensuring seamless service delivery and process optimization. Lead and mentor teams, manage cross-functional stakeholder relationships, and drive continuous impr...

Develop and implement solutions for complex AV systems, mentoring teams and ensuring quality performance across projects. Collaborate with diverse stakeholders while traveling to support installations...

Lead the commissioning of complex AV systems, troubleshoot advanced issues, and mentor junior engineers while ensuring optimal system performance on-site and remotely across Virginia, Maryland, and DC...

Lead the charge in commissioning complex AV systems, ensuring optimal installation and operation while mentoring field engineers and providing remote support across the Virginia, Maryland, & DC Territ...

Unlock potential by providing expert technical support for customers, managing case resolution, and driving collaboration with product teams to ensure positive outcomes and customer satisfaction in mo...

Lead the charge in designing and delivering innovative technical training programs across critical infrastructure, enhancing operational standards and competency for teams in a dynamic environment req...

Shape the future of financial security by expanding TRM's market presence. Engage key sectors, drive client success, and foster vital customer relationships while utilizing your expertise in blockchai...

Lead the charge in executing federal data linkages using PII and PPRL strategies. Oversee data quality and compliance, and develop automated processes for efficiency while engaging with complex datase...

Join us in overseeing customer relationships and sales, directing operations, ensuring quality standards, and achieving safety and satisfaction goals across Resident System Support locations while lea...

Lead impactful technical programs while ensuring cost, schedule, and performance goals are achieved. Collaborate with cross-functional teams and manage vendor relations to drive project success from c...

Shape the future of construction project management by driving efficiency, safety, and quality. Oversee field operations while ensuring effective communication and compliance. Lead teams with expertis...

Elevate your career by leading program management and governance initiatives. Collaborate with diverse stakeholders, streamline project execution, and enhance operational improvements within Federal o...

Lead and enhance L1/L2 IT support operations while mentoring a dedicated team. Manage escalations, improve processes, and drive IT service excellence while ensuring seamless user experiences throughou...

Join a team that's dedicated to delivering top-tier physical security solutions across mission-critical environments. Oversee project management, commissioning, and technical coordination to ensure se...

Empower data-driven decision-making by leading AI and data platform strategies. This pivotal senior role oversees AI engineering, data analytics, and governance, ensuring ethical and effective use of...

Partner with us to lead the development of innovative technical solutions that address complex client challenges in the defense sector. Collaborate with clients and internal teams to ensure alignment...

Manage diverse project teams to deliver mission-critical infrastructure solutions. Drive process improvements and ensure operational goals are met while collaborating with stakeholders to achieve succ...

Join a team that drives excellence in technical operations, providing leadership, developing strategies, and enhancing team performance to meet company goals while ensuring client satisfaction through...

Elevate client relationships through strategic account management, ensuring exceptional satisfaction and revenue growth by understanding needs, executing plans, and coordinating teams to deliver compr...

Drive client satisfaction by leading strategic relationships and account growth. Collaborate with internal teams to leverage solutions and identify opportunities, ensuring service quality and effectiv...

Empower our team by providing hands-on IT technical support, ensuring seamless operation of devices and network infrastructure. Collaborate with vendors and maintain documentation in a fast-paced envi...