Director, Technical Support Jobs in Washington, DC

Lead a portfolio of complex scientific programs, driving strategic planning, governance, and stakeholder engagement to meet organizational goals. Ensure contract compliance and high-quality execution...

Grow your career with a Senior Manager role leading a dedicated product support team. Manage complex escalations, elevate customer experience, and drive operational improvements for strategic accounts...

Champion new logo acquisition strategy across the East, leading complex sales cycles and forging strategic relationships. Manage a team of Account Executives to drive growth and success in a dynamic...

Shape the operational technology landscape by driving strategic initiatives, leveraging emerging technologies, and fostering cross-functional collaboration to achieve operational excellence and innova...

Accelerate your career by leading IT strategy and operations for a mid-sized organization. Drive innovation, develop high-performing teams, and enhance systems to support business growth and integrate...

Advance customer success by implementing and supporting the Knowvation platform. Collaborate closely with clients to tailor solutions, ensuring optimal performance and fostering strong relationships f...

Engage with a diverse team to sustain and enhance cloud-based services, focusing on Oracle EBS support, security compliance, and advanced application troubleshooting in a multitenant environment...

Elevate customer support operations by managing systems and processes that ensure compliance and quality in healthcare. Lead a team to optimize reporting, maintain tech stack, and drive improvements i...

Join a team that's dedicated to securing platforms and protecting users from fraud. Lead and influence cybersecurity initiatives through collaboration with diverse teams while shaping the defense stra...

Transform the future of medical device manufacturing by leading CMO operations, ensuring compliance, and driving efficiency in drug-device combination production. Leverage your expertise to elevate pr...

Manage complex technical escalations for VMstore products, providing expert resolution and preventing issues in high-pressure environments, while advocating for customer needs to engineering and ensur...

Join a team that's driving operational excellence in a fast-paced defense environment. Lead strategic initiatives for manufacturing and supply chain management while ensuring high-quality product deli...

Elevate customer support excellence by leading a team of Support Engineers, managing daily operations, technical escalations, and team growth. Collaborate across departments to enhance workflows and e...

Drive sales excellence by building and scaling effective enablement programs that enhance productivity, boost revenue, and foster a dynamic coaching culture within a high-performing team...

Elevate customer outcomes by serving as a trusted technical advisor, managing complex data integrations and enhancing client relationships through strategic support and advocacy in a fast-paced SaaS e...

Take ownership of providing top-tier technical support for complex systems, ensuring client satisfaction through effective troubleshooting, collaboration with engineering teams, and maintaining thorou...

Engage as a pivotal Systems Support Engineering Specialist, providing 24/7 technical support and troubleshooting for complex client issues while collaborating cross-functionally to ensure top-notch cl...

Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...

Lead and enhance a world-class post-sale enablement experience, driving customer adoption and retention. Collaborate with cross-functional teams to develop effective training programs, cultivate a hig...

Join a committed team driving quality excellence in a global nonprofit. Lead and innovate an extensive Quality organization ensuring compliance and integrity across all operations while enhancing work...

Drive enterprise-wide quality as a senior leader, overseeing compliance and quality assurance across bioproduction and operations, while enhancing team performance and integration in a regulated envir...

Lead the creative vision and direction of a growing SaaS brand, inspiring a talented team while ensuring consistent brand expression across multiple channels. Partner cross-functionally to enhance dig...

As a Technical Support Engineer at Vanta, you will be responsible for resolving complex technical issues for customers and serving as the final escalation point for the support team. You will collabor...

Transform your career by leading a dynamic engineering team. Drive technical excellence, enhance developer experience, and inspire a culture of collaboration and continuous improvement while deliverin...

Oversee project execution for Technical Support and User Engagement tasks, coordinating daily activities and developing training materials while monitoring schedules and service metrics to enhance use...