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Explore Top Director of Technical Support Jobs at Ladders

Ladders brings to you a vast selection of high-paying Director of Technical Support job opportunities. As the …

1,000+ Director Technical Support Remote Jobs

$ Average salary: 142,064

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  • Product Owner

    $90K — $120K *US-AnywhereRemote in United States
    Champion the execution of complex B2B SaaS workflows, translating business needs into clear, actionable requirements while collaborating with Engineering, UX, and QA teams for successful product delivery and enhanced user experiences.
    Requirements: 3+ years in Product Management, strong writing, Jira expertise, SaaS experience.
  • Sr. Software Service Specialist

    $119K — $127K *US-AnywhereRemote in Massachusetts, US
    Elevate your career by addressing project management challenges and enhancing customer satisfaction through the design and delivery of advanced visual analytics, while leading implementation processes across diverse software projects.
    Requirements: Bachelor's degree & 5 years project management or risk management experience.
  • Manager - Customer Success Operations

    $75K — $118K *US-AnywhereRemote
    Champion customer success operations by optimizing team workflows, driving satisfaction, and fostering cross-departmental collaboration to enhance strategies and outcomes for customer growth and retention.
    Requirements: Bachelor's degree, 5+ years in customer success or SaaS, strong communication skills.
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    Program Director (Remote)

    $200K — $250K *US-AnywhereRemote in United States
    Unlock potential by steering large-scale federal IT programs to optimize infrastructure, enhance data center operations, and integrate business strategies. Collaborate with VA leadership to drive enterprise alignment and modernization outcomes.
    Requirements: Bachelor’s degree; 15+ years leading large IT programs; federal experience.
  • Technical Product Manager, AI Storage

    $120K — $150K *US-AnywhereRemote in Austin, TX
    Champion the storage strategy for k0rdent AI, driving innovation in GPU infrastructure to optimize provisioning and scaling across diverse storage systems while ensuring seamless integration for operators and engineers.
    Requirements: 5+ yrs in product management & experience with parallel/distributed file systems.
  • Regional Sales Director

    $260K — $468K *US-AnywhereRemote in Phoenix, AZ
    Transform advisor relationships as you drive sales in your region, collaborating with internal teams to promote investment solutions. Leverage your expertise to influence, educate, and expand our outreach among financial professionals.
    Requirements: 4+ years experience in financial services; strong relationship-building skills; CFP is a plus.
  • Senior, L&D Program Manager

    $150K — $185K *US-AnywhereRemote in United States
    Shape the future of our Learning & Development initiatives by designing and scaling impactful programs. Your expertise will empower teams, enhance performance, and integrate AI strategies for a rapidly expanding organization.
    Requirements: 6-8 years in L&D; expertise in AI; strong facilitation skills.
  • Senior Forward Deployed Engineer (Remote)

    $120K — $160K *US-AnywhereRemote in New York, NY
    Drive innovative solutions as a senior engineer, leading complex customer engagements and designing advanced AI applications. Collaborate closely with clients to architect robust systems that enhance decision-making and optimize workflows.
    Requirements: 6+ years in software engineering; strong Python, SQL, AI/ML skills; excellent communication.
  • Delivery Lead, Stratgic Perfom

    $134K — $141K *US-AnywhereRemote in Seattle, WA
    Shape the future of healthcare operational excellence by leading corrective action plans that drive quality and compliance. Engage with senior leadership and manage complex projects in a fast-paced, high-stakes environment.
    Requirements: Bachelor's in related field, 7+ years experience, Lean/Six Sigma certified.
  • ServiceNow Certified Technical Architect

    $150K — $220K *US-AnywhereRemote in United States
    Champion the architecture and implementation of complex ServiceNow solutions, leading governance and technical direction for enterprise-scale CMDB solutions. Drive best practices and collaborate with stakeholders to deliver innovative results.
    Requirements: ServiceNow Certified Technical Architect, 8+ years in ServiceNow, IT experience
  • Program Manager - Data Linkage Services

    $142K — $189K *US-AnywhereRemote in United States
    Lead the charge in managing and optimizing data linkage services, ensuring compliance, security, and quality across federal data operations. Collaborate with diverse teams to deliver reliable datasets for impactful research in aging and health.
    Requirements: Degree in bioinformatics or related field, 5+ years experience in data management.
  • Connectivity Integration Lead, Data Center Infrastructure

    $130K — $180K *US-AnywhereRemote in Menlo Park, CA
    Transform connectivity across multiple data centers by leading integration efforts, ensuring standardization, mitigating risk, and delivering projects on schedule while fostering collaboration with cross-functional teams and mentoring others.
    Requirements: 12+ years in structured cabling; strong vendor management skills; excellent communication.
  • Product Manager

    $90K — $110K *US-AnywhereRemote in Ontario, CA
    Advance product strategy and execution for a vital Customer Information System, ensuring alignment with market needs and regulatory demands while collaborating across teams to deliver customer value and drive satisfaction.
    Requirements: Bachelor's in Business/Engineering; 5+ years Product Management experience.
  • Product Manager

    $90K — $110K *Toronto, ONRemote in Ontario, CA
    Transform the future of utility technology by driving product strategy, delivering customer insights, and ensuring successful product execution in a collaborative environment. Play a vital role in shaping our CIS Infinity platform to meet market needs.
    Requirements: 5+ years Product Management, Bachelor's in Business/Engineering, AI fluency.
  • Digital Account Executive

    $110K — $130K *US-AnywhereRemote in United States
    Champion sales growth through effective outbound strategies and deal management. Own the end-to-end sales cycle for Digital Marketing Services, focusing on the funeral industry. Utilize consultative selling to drive client success and exceed targets.
    Requirements: 3+ years sales experience, BA/BS degree, strong deal closing skills.
  • Account Director Senior- Fintech Enterprise

    $126K — $168K *US-AnywhereRemote in Pennsylvania, US
    Shape the future of large enterprise technology sales by identifying, developing, and securing new client relationships in financial services while ensuring customer satisfaction and managing strategic account plans for revenue growth.
    Requirements: 7+ years sales experience; strong communication skills; MS Office; Salesforce a plus.
  • Director and Account Manager for Department of Treasury and IRS

    $170K — $230K *US-AnywhereRemote in United States
    Lead and shape the strategic direction of a portfolio supporting key initiatives for federal financial agencies. Drive operational excellence through relationship-building and management of IT programs that align with mission needs.
    Requirements: Bachelor's degree, 20+ years of Fed leadership experience, strong PM skills.
  • Director, Global Labs Operations

    $130K — $180K *US-AnywhereRemote in Houston, TX
    Lead our global lab operations to ensure high standards in safety and performance across multiple countries, while fostering a culture of continuous improvement and innovation. Drive lab expansion initiatives and cross-functional collaborations with a hands-on approach.
    Requirements: Bachelor's in Engineering; strong communication; lab operations experience.
  • Manager Digital Product

    $83K — $222K *US-AnywhereRemote
    Oversee the development and execution of data governance strategies across cross-functional teams, ensuring data quality, metadata management, and robust user-friendly platforms that drive adoption and foster trust in organizational data use.
    Requirements: 6+ years experience in product roles, strong SQL skills, data governance tools.
  • Engineering Manager, Integrations

    $130K — $160K *US-AnywhereRemote in United States
    Lead the charge in integrating critical systems by managing teams, optimizing throughput, and driving technical design. Collaborate across departments to elevate integration processes and establish strong partner relationships while ensuring delivery success.
    Requirements: 2+ years of managing technical teams; strong integration experience; systems building.
  • Director of Engineering (Remote)

    $130K — $180K *US-AnywhereRemote in Canada
    Manage and scale a global engineering organization, driving AI integration and delivery efficiency while promoting a culture of innovation, accountability, and technical excellence among remote teams.
    Requirements: 10+ years engineering, 5+ years in management, SaaS/Ad Tech experience required.
  • Director of Engineering (Remote)

    $130K — $180K *US-AnywhereRemote in British Columbia, CA
    Play a key role in leading and scaling a global engineering team, fostering a culture of excellence, and integrating AI into development processes to enhance efficiency and performance across all platforms.
    Requirements: 10+ years engineering experience, 5+ years in management, cloud expertise.
  • Director of Engineering (Remote)

    $130K — $180K *US-AnywhereRemote in Ontario, CA
    Drive your career by leading, scaling, and modernizing a global engineering team focused on high-performance, AI-enhanced systems, while fostering a culture of innovation and accountability.
    Requirements: 10+ years in engineering, 5+ in leadership, SaaS or Ad Tech experience required.
  • Team Leader, Customer Care Center

    $82K — $123K *US-AnywhereRemote
    Empower a dedicated team of Customer Care professionals to deliver exceptional service and achieve operational excellence. Drive performance, develop talent, and foster a high-performance culture in alignment with company values and objectives.
    Requirements: High School Diploma, 2-3 years customer service and supervisory experience.
  • Service Innovation Manager

    $100K — $145K *US-AnywhereRemote
    Deliver end-to-end service design solutions that align operational efficiency and customer readiness across product lifecycles, ensuring scalable and sustainable service capabilities for client success.
    Requirements: Bachelor's degree, 5+ years in service design, ITIL, project management.
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Product Owner

Company Name
$90K — $120K *
US-Anywhere
Remote in United States
Enterprise Technology
Less than 5 years of experience
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FAQ About Director Technical Support Remote Jobs

What does a Director of Technical Support do?

A Director of Technical Support is responsible for implementing strategic decisions, troubleshooting technical problems, and managing technical support teams. Additionally, they play a vital role in improving customer satisfaction.

What skills are needed for Director of Technical Support jobs?

The job requires strong technical skills, problem-solving abilities, leadership qualities, and excellent communication skills.

What salary does a Director of Technical Support earn?

Although the salary can vary greatly depending on the industry and location, Directors of Technical Support typically earn salaries in the upper five-figure to lower six-figure range.