Director, Technical Support Jobs in Plano, TX

Join a team that's shaping project management excellence by leading client initiatives with diverse teams. You'll drive project delivery and foster cross-functional collaboration in a dynamic remote e...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Lead and mentor a team to architect scalable systems for personalized user experiences. Collaborate cross-functionally to translate strategies into technical roadmaps, ensuring clarity in complex envi...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Champion efficient program management for enterprise services, driving project success and customer satisfaction through strong leadership and collaborative teams while managing travel requirements an...

Champion enterprise security initiatives, ensuring effective execution of security operations across IT, applications, and cloud environments while mentoring teams and driving risk management and comp...

Lead operational management of information security, translating strategy into execution, mentoring teams, and enhancing security culture across all organizational layers, ensuring robust incident res...

Drive strategic product marketing initiatives, shaping core solutions across AIOps, DevOps, Data Management, and more. Take ownership of crafting compelling content and collaborating with cross-functi...

Lead our cybersecurity initiatives by establishing robust strategies, enhancing security posture, and ensuring compliance across a diverse remote workforce. Collaborate with leadership to protect crit...

Lead IT project management from planning to completion, ensuring alignment with business needs and stakeholder expectations while adhering to PMO standards and governance for optimal performance and r...

Lead the charge in driving technical excellence by managing a high-performing team of Technical Account Managers, ensuring optimal customer experience and operational success for our Elite clients in...

Accelerate progress at the intersection of Sales, Marketing, and Customer Experience. Lead revenue operations to enhance forecasting, integrate AI solutions, and optimize processes, driving scalable g...

Innovate the support operating model by leveraging automation and agentic AI to transform customer issue resolution, enhancing efficiency and scalability without proportional headcount growth...

Elevate business outcomes by leading enterprise solutions consulting, driving strategy alignment between sales, product, and operations to enhance deal execution and scalability. Own launch readiness...

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...

Optimize supplier relationships to enhance the production quality and efficiency of drug-device combination products, ensuring compliance and effective logistics in pharmaceutical manufacturing proces...

Lead the charge in driving sales of clinical documentation solutions in healthcare, focusing on Gastroenterology. Manage customer relationships, execute sales strategies, and achieve targets while fos...

Pioneer innovative technical solutions for live events as you oversee production logistics, supervise technical crews, and ensure exceptional execution across multi-faceted projects at a premier learn...

Lead the charge in transforming sales enablement initiatives. This role requires orchestrating global skilling programs while partnering with teams to ensure alignment with business needs. Drive opera...

Deliver innovative AI solutions in banking by managing product backlogs, defining user stories, and collaborating with cross-functional teams to meet strategic goals. Drive product excellence through...

Elevate your career by driving revenue growth and client relationships in the programmatic advertising space. As a strategic leader, you'll shape sales strategies, foster partnerships, and lead impact...

Elevate media solutions by leading a team of expert architects to craft innovative broadcast and live-production strategies. Collaborate across functions to ensure technical excellence and operational...

Join us to lead growth and capture efforts for strategic federal opportunities. This high-impact role blends strategy and execution, leveraging technology to create competitive bids and drive measurab...

Lead transformative enterprise IT services for domestic and international teams, enhancing employee technology and service maturity across multiple regions while driving strategic initiatives and oper...

Pioneer maintenance excellence in critical infrastructure; ensure seamless operations year-round, manage preventive maintenance, and lead a skilled team in a dynamic data center environment with oppor...