Director, Technical Support Jobs in Plano, TX

Champion client success by leading a remote service team, driving process improvements, and managing complex data solutions. Collaborate across diverse teams to ensure timely deliverables and enhance...

Drive operational excellence by leading a Technical Support team, ensuring top-tier service delivery and SLA adherence while managing high-priority incidents and fostering cross-functional collaborati...

Lead a dynamic team of Field Engineers to optimize post-sales technical services, ensuring seamless installations and exceptional support for mission-critical audio recording solutions in public safet...

Lead the charge in delivering outstanding technical support and case management for complex escalated issues, ensuring customer success and trust while collaborating with teams to provide timely, high...

Drive product excellence by owning the lifecycle and security of high-performance client SaaS platforms hosted on AWS. Lead a dedicated team to optimize operations, ensure compliance, and deliver seam...

Bring your expertise to a hands-on technical engineering role that tackles real-world system issues, builds new solutions, and collaborates across teams to enhance application performance and operatio...

Optimize call center operations by managing support, training, and software solutions. Leverage expertise to enhance service delivery and ensure effective onboarding for consultants, driving growth an...

Transform customer success by leading a technical account management team, driving subscription growth, and enhancing service delivery through innovative AI solutions and strategic partnerships...

Champion digital transformation by leading delivery teams in Salesforce projects, ensuring excellence in project management, client relationships, and issue resolution while mentoring consultants and...

Lead the charge in construction quality management for a large-scale data center portfolio. Drive the establishment of quality standards, ensure compliance, and oversee a dedicated team of Site Qualit...

Elevate your career by leading a high-performing engineering team, driving strategy and innovation in web3 technologies. Shape the future of decentralized systems while ensuring top-tier security and...

Empower the distribution strategy by designing and managing rate content across channels, ensuring accurate delivery and partner trust. Collaborate with cross-functional teams to build scalable progra...

Advance customer support operations by leading remote teams to resolve complex UAS issues. Collaborate cross-functionally to enhance customer satisfaction and efficiency, driving performance metrics i...

Elevate your career as you lead a team of technical experts to develop innovative strategies that drive customer engagement and support business growth across diverse sectors...

Innovate with us to lead global Technical Support Engineering operations, enhancing customer experience through effective problem-solving, operational excellence, and team development. Drive continuou...

Elevate the Technical Support transformation by driving strategic initiatives across Customer Experience. Own the execution of comprehensive plans, manage vital partnerships, and ensure success throug...

Champion client success by educating and coaching teams on integrated solutions, driving asset growth through strategic engagement and product positioning within the Investment & Advisory Center...

Elevate the technology function by leading engineering, delivery, and operations. Collaborate closely with leadership to shape technical strategy, ship code weekly, and ensure high standards in a dyna...

Redefine IT support services by leading and developing a high-performing team. Oversee operations, establish strategic goals, and implement improvements that align with organizational technology needs...

Pioneer marketing strategies for MSPs to adopt innovative solutions, driving customer success and enhancing service practices. Collaborate cross-functionally to construct impactful messaging and posit...

Solve complex production challenges and ensure system stability as a key technical support resource. Collaborate cross-functionally to enhance customer satisfaction through effective incident manageme...

Build and lead a robust Service Management Office to enhance IT operations, ensuring effective governance, accountability, and continuous improvement across a complex 24x7 environment, while fostering...

Advance your career by leading cross-functional projects and ensuring successful delivery while coordinating with stakeholders and managing customer relationships in a fast-paced environment...

Lead product strategy for cloud-native vault solutions, driving effective secrets management and session control. Collaborate with cross-functional teams to enhance security offerings while ensuring h...

Accelerate the development of autonomous systems by leading systems engineering strategies, aligning cross-functional teams, and ensuring rigorous safety and performance standards throughout the produ...