Director, Technical Support Jobs in Floral Park, NY

Transform insights into action by leading a high-impact team focused on delivering data-driven solutions and fostering strategic client relationships while achieving revenue growth and driving client...

Join a team that's shaping project management excellence by leading client initiatives with diverse teams. You'll drive project delivery and foster cross-functional collaboration in a dynamic remote e...

Champion growth by leading a high-performing sales team focused on K-12 education, driving revenue and pipeline targets while engaging with key stakeholders and ensuring alignment with customer needs...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Join a team that's pivotal in managing critical customer incidents and escalations. As a senior leader, you will drive operational strategy, influence cross-functional teams, and enhance service deliv...

Lead the charge in driving technical excellence by managing a high-performing team of Technical Account Managers, ensuring optimal customer experience and operational success for our Elite clients in...

Accelerate progress at the intersection of Sales, Marketing, and Customer Experience. Lead revenue operations to enhance forecasting, integrate AI solutions, and optimize processes, driving scalable g...

Innovate the support operating model by leveraging automation and agentic AI to transform customer issue resolution, enhancing efficiency and scalability without proportional headcount growth...

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...

Engage in transformative client programs as a senior manager, leading strategies and ensuring seamless execution across diverse teams while fostering client relationships and driving business developm...

Champion quality excellence by leading and improving the QMS, ensuring compliance with ISO standards while driving cross-functional collaboration to enhance product quality and operational performance...

Join a team that's dedicated to enhancing quality standards and driving continuous improvement across manufacturing processes. Lead quality initiatives, ensure compliance with ISO standards, and devel...

Champion quality operations by leading the Quality Management System and fostering compliance, performance improvement, and supplier quality initiatives across manufacturing and machining processes to...

Empower your career by leading security engineering initiatives, developing scalable solutions, and optimizing detection capabilities across multiple domains. Drive impactful changes in a collaborativ...

Optimize supplier relationships to enhance the production quality and efficiency of drug-device combination products, ensuring compliance and effective logistics in pharmaceutical manufacturing proces...

Lead the charge in driving sales of clinical documentation solutions in healthcare, focusing on Gastroenterology. Manage customer relationships, execute sales strategies, and achieve targets while fos...

Lead and grow the security engineering function, defining scalable security systems and embedding robust security practices within engineering processes to enable rapid growth and maintain customer tr...

Unlock potential by leading a dynamic team of Senior Solutions Architects, driving innovative media system strategies, and ensuring technical excellence across diverse broadcast and live-production pr...

Lead transformative enterprise IT services for domestic and international teams, enhancing employee technology and service maturity across multiple regions while driving strategic initiatives and oper...

Drive product security strategy by leading teams, influencing technical decisions, and embedding security into product development. Collaborate cross-functionally to enhance engineering velocity and f...

Lead a dynamic user support team to enhance service delivery, ensure high customer satisfaction, and drive continuous improvement across metrics like SLAs. Collaborate to achieve strategic objectives...

Reimagine service management processes in a dynamic role that drives growth. Collaborate with teams to connect customer needs with innovative solutions and enhance operational efficiencies for lasting...

Champion strategic resourcing by analyzing data and leading staffing initiatives. Drive operational efficiency, manage complex workforce demands, and enhance financial performance while fostering grow...

Lead and transform data engineering by modernizing platforms and architectures. Elevate data accessibility and governance to drive analytics and AI capabilities, impacting decision-making and automati...