Director, Technical Support Jobs in Charlotte, NC

Drive the strategic development of after-sales service operations while leading a dedicated field service team to meet customer expectations and ensure compliance with service level agreements. Optimi...

Drive effective IT programs by collaborating with stakeholders to manage project priorities, budget, and delivery timelines while ensuring alignment with business objectives and strategic goals. Engag...

Shape the future of enterprise data architecture by implementing strategies that enhance data governance, support AI initiatives, and drive decision-making through integrated business intelligence sol...

Champion client support excellence by owning operations and enhancing team performance. Drive quality assurance, manage escalations, and deliver exceptional service as you empower a high-impact suppor...

Lead the charge in optimizing order fulfillment and installation processes by integrating operational excellence across cross-functional teams. Drive customer satisfaction through data-informed strate...

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

Transform customer engagement by leading data-driven marketing strategies that enhance adoption and retention while driving expansion revenue across the lifecycle. Manage a high-performing team and co...

Shape the success of impactful IT projects by managing their full lifecycle—from planning and execution to stakeholder communication—ensuring alignment with strategic goals and delivering maximum busi...

Champion customer success excellence by leading strategic initiatives, optimizing engagement, and enhancing retention in a hyper-growth healthcare environment, while fostering a culture of accountabil...

Drive customer success excellence in a fast-paced healthcare environment, leading strategic initiatives to improve retention, operational scalability, and service quality while leveraging AI insights...

Unlock potential by leading engineering for innovative digital solutions, managing cross-functional teams, and driving technical architecture and operational excellence to ensure scalable, reliable, a...

Join a dynamic team to manage local and remote audio-visual projects, ensuring quality control, stakeholder communication, and project success. Oversee resources, timelines, and financial plans while...

Join a team that drives sales excellence in the OEM Division by developing a strategic business plan, integrating teams, and cultivating key account relationships to achieve growth and profitability o...

Champion seamless user experiences by providing reliable technical support for hardware, software, and connectivity issues. Collaborate with teams to enhance support processes, document solutions, and...

Accelerate progress at the intersection of solutions architecture and customer support. Lead critical engineering and technical support functions to enhance customer outcomes while fostering team grow...

Transform coding operations by leading data strategy and analytics, optimizing performance, and ensuring compliance. Collaborate with cross-functional teams to provide actionable insights and drive co...

Lead a transformation-focused team that partners with clients to innovate and execute large-scale enterprise IT change programs, ensuring strategic alignment and operational excellence across business...

Empower a diverse team by managing frontline IT support and endpoint operations, ensuring effective identity, access, and SaaS administration while improving employee experiences and operational effic...

Drive project execution and delivery for client-facing data collection initiatives. Lead teams, ensure client satisfaction, manage financials, and communicate progress effectively while thriving in dy...

Lead a dynamic team in delivering high-quality IT projects on time and within budget. Manage the full project lifecycle, ensuring stakeholder satisfaction and continuous improvement while balancing mu...

Drive go-to-market strategy for SMB and Mid-Market segments, leading cross-functional initiatives to enhance customer engagement, positioning, and revenue growth, while establishing best practices for...

Facilitate new Bank and Broker Dealer implementations, ensuring efficient client onboarding and account setups while coordinating across teams to maintain operational excellence and regulatory complia...

Drive impactful product strategies to shape the future of product lines, ensuring alignment with market needs, stakeholder collaboration, and data-driven successes for measurable business outcomes...

Optimize technical and marketing support for HVAC solutions, enabling cross-functional collaboration, educating sales teams, and enhancing customer engagement through in-depth expertise in chiller tec...

Accelerate progress at optimizing the Opportunity-to-Cash process across company operations, ensuring accuracy, speed, and profitability through effective leadership, data-driven decision-making, and...