Director, Technical Support Jobs in Boston, MA

Elevate support operations by leading a dynamic team to enhance customer experience. Design scalable processes and implement a modern ticketing platform to drive efficiency and improve service quality...

Join a dynamic team to spearhead customer partnerships, drive strategic direction, and ensure operational excellence within a key business unit. Leverage cross-functional collaboration to enhance prod...

Advance customer satisfaction as a Principal Customer Success Manager, driving engagement and growth for high-value accounts through strategic partnerships and technical expertise. Collaborate across...

Champion the evolution of Workday Financials and PSA, guiding a dedicated team through platform optimization, M&A integration, and aligning with enterprise growth while enhancing financial integrity a...

Advance your career as a Principal Consulting Engineer, driving large-scale technology solutions, collaborating with clients and teams, and innovating on technical strategies to deliver exceptional se...

Engage deeply with customers to resolve technical challenges and optimize their network management using NetBox. Collaborate with cross-functional teams to ensure product adaptation and success while...

Unlock potential by serving as a trusted technical advisor in a customer-facing role. Tackle complex issues, design internal tools, and lead customer engagement while driving innovative solutions acro...

Elevate the client experience by ensuring seamless engagement across teams. Manage client accounts, coordinate project activities, and provide insightful reporting while fostering strong relationships...

Lead the charge in overseeing automation engineering operations, enhancing manufacturing equipment functionality, and driving strategic improvements to achieve operational excellence at a cutting-edge...

Transform client delivery through scalable implementation of complex AI solutions, ensuring precise execution, quality assurance, and impactful results for global clients. Collaborate with leadership...

Elevate brand storytelling by leading a dynamic content team to create compelling, human-focused narratives that drive engagement and support market growth. Collaborate cross-functionally to harness i...

Lead the charge in transforming Warehouse and Transportation Management capabilities through strategic program execution, agile methodologies, and cross-functional leadership to drive growth and conti...

Engage in driving effective product support by managing issues, enhancing processes, and collaborating across teams to ensure smooth operations and improved user experience while ensuring clear commun...

Drive excellence in Training, Safety, and Quality initiatives across diverse projects. Lead compliance efforts, enhance performance metrics, and mentor teams to achieve operational excellence in a dyn...

Elevate evening operations by providing robust IT support and ensuring effective technology management across all site areas. Collaborate with team members to enhance system reliability and compliance...

Engage and mentor a high-performing Sales Development team to implement strategies that boost lead qualification and conversion, driving overall sales effectiveness and collaboration across department...

Empower your career by leading security engineering initiatives, developing scalable solutions, and optimizing detection capabilities across multiple domains. Drive impactful changes in a collaborativ...

Engage with enterprise clients to drive platform adoption and optimize performance by tackling technical challenges. Collaborate with cross-functional teams to ensure long-term success and enhance cus...

Drive customer success and expansion by managing the full sales cycle. Your role is pivotal in building long-term partnerships, supporting revenue growth, and aligning customer feedback with product d...

Join us to lead growth and capture efforts for strategic federal opportunities. This high-impact role blends strategy and execution, leveraging technology to create competitive bids and drive measurab...

Engage with us to lead a regional team, driving strategic growth and enhancing brand loyalty through innovative educational initiatives and exceptional service to key partners while ensuring alignment...

Lead the charge in driving product strategy and execution for engagement solutions that enhance student communication. Collaborate across teams to translate customer needs into valuable product capabi...

Lead and transform data engineering by modernizing platforms and architectures. Elevate data accessibility and governance to drive analytics and AI capabilities, impacting decision-making and automati...

Contribute to seamless client onboarding by implementing secure, compliant IT solutions. Collaborate with engineers and project managers, ensuring reliable outcomes through detailed planning and execu...

Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...