Director, Technical Support Jobs in Boston, MA

Drive advanced digital forensics and incident response initiatives while mentoring a skilled engineering team. Leverage deep technical knowledge to enhance operational capabilities and ensure exceptio...

Reimagine your career as a Solutions Engineer, collaborating with Sales to craft tailored product demonstrations addressing aviation sector challenges, while influencing product development through cu...

Lead and innovate sales strategies to drive revenue growth in the Gov/Ed sector. Collaborate with teams to enhance market share, develop strong partnerships, and ensure alignment across sales processe...

Lead and innovate in the Securities Financing Transactions (SFT) Clearing space, overseeing strategy, product development, and client engagement while managing operational performance and fostering a...

Transform the digital manufacturing landscape by driving sales growth and market expansion. Collaborate across teams to develop strategies, support federal opportunities, and enhance customer value th...

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Lead the charge in enhancing customer support by managing Tier 3 Support and Support Engineering teams. Drive technical resolutions, streamline escalations, and foster team development within a dynami...

Champion the successful delivery of customer projects through all phases, ensuring alignment with business goals by coordinating teams and resources while managing risks and transacting key communicat...

Accelerate customer success by managing complex projects, influencing stakeholders, and ensuring seamless implementation of products. Collaborate across teams to enhance delivery processes and client...

Champion process excellence by optimizing workflows and driving cross-functional improvements. Collaborate with teams to enhance operational efficiency, reduce costs, and elevate service quality throu...

Shape the future of billing operations by leading a team to enhance accuracy, timeliness, and efficiency. Drive process improvements, manage complex accounts, and collaborate across functions to resol...

Transform billing operations by leading a team to enhance accuracy, timeliness, and efficiency. Drive process improvements, establish KPIs, and resolve technical challenges to ensure seamless invoicin...

Lead the strategy execution for key global clients, driving client value, retention, and new business growth while cultivating trust-based relationships with senior leaders and maximizing account pote...

Join a team that's driving digital transformation in Medical Affairs. In this strategic role, you'll lead IT initiatives, champion innovation, and enhance operational excellence to support scientific...

Drive integration excellence by leading the development and management of cross-system connections, enhancing operational efficiency and data flow. Collaborate with teams to implement robust reporting...

Transform the future of supply chain technology by leading innovation initiatives, managing a structured evaluation process, and engaging stakeholders to drive measurable value and strategic alignment...

Unlock your potential by leading analytics and business intelligence initiatives. Drive data-driven decision-making across teams, develop enterprise analytics platforms, and deliver actionable insight...

Champion technical sales execution across diverse domains, driving alignment with growth priorities. Lead a high-performing team, enhance customer outcomes, and provide strategic insights to elevate s...

Shape the future of product quality by managing complaints processes, ensuring compliance, and collaborating with stakeholders to enhance patient safety and product standards in a dynamic biotech envi...

Innovate by evaluating and optimizing signal paths to enhance product integrity, prevent data loss, and liaise across departments for improved performance. Contribute to new product development while...

Shape the future of customer experience by leading AI-driven delivery initiatives. Manage a diverse portfolio, ensuring measurable outcomes while guiding teams through complex transformations and fost...

Drive impactful CX AI delivery by leading diverse teams and managing client portfolios. Collaborate with executives to ensure successful outcomes in AI-driven contact center transformations, optimizin...

Lead and elevate a high-performing program management team, enhancing execution discipline and visibility across complex product-development initiatives while collaborating with cross-functional teams...

Join a dynamic team to lead program management, enhance execution discipline, and drive visibility across complex engineering initiatives while fostering a high-performing culture and stakeholder alig...

Unlock potential by leading the Automated Operations capability within Member Services. Oversee AI support experiences, enhance team productivity, and drive continuous improvement to elevate member in...