Director, Technical Support Jobs in Ann Arbor, MI

Contribute to seamless client onboarding by implementing secure, compliant IT solutions. Collaborate with engineers and project managers, ensuring reliable outcomes through detailed planning and execu...

Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...

Optimize SharePoint and M365 environments through strategic administration, data migration, and user adoption initiatives. Collaborate with stakeholders to design workflows and improve digital busines...

Engage with major retailers by driving revenue growth in North America. Establish strategic partnerships, manage sales strategies, and ensure alignment across functions to enhance retail media operati...

Elevate customer satisfaction as a specialist in identity and access management support. Collaborate across global teams, troubleshoot complex issues, and deliver solutions for premium clients in a dy...

Deliver innovative engineering solutions by leading cross-functional teams to execute a dynamic product roadmap, optimize portfolio governance, and advance modular design strategies for sustainable gr...

Transform customer journeys by leading and scaling a global enablement strategy. Drive measurable engagement and retention through innovative programs, content, and communities while guiding a high-pe...

Pioneer transformative strategies and technical excellence across an enterprise by defining architectural standards, driving change management, and fostering innovation to enhance operational efficien...

Elevate product quality by leading the Quality department, driving improvement initiatives, and ensuring robust customer satisfaction through effective KPIs management and adherence to quality standar...

Lead the charge in evolving our technology ecosystem by architecting high-velocity delivery models and integrating AI-driven solutions to enhance operational efficiency and decision-making across the...

Join our team as a User Support Program Manager to design and oversee comprehensive end-user support for automated litigation services, focusing on enhancing user experience and optimizing support pro...

Transform financial professionals' approach to life insurance through expert guidance in tax strategies and planning. Drive strategic growth and engagement while delivering comprehensive support to ad...

Shape the future of customer support by managing complex technical issues independently, ensuring seamless communication and trust with clients while identifying systemic improvements and collaboratin...

Empower growth by leading the evolution of WMS and TMS platforms. Collaborate with diverse teams to ensure scalable, reliable transportation and fulfillment capabilities across a dynamic automation-en...

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Join a team that's redefining product launch strategy through innovative frameworks and operational excellence. Lead cross-functional collaborations to ensure successful product readiness and drive im...

Transform coding operations by leading data strategy and analytics, optimizing performance, and ensuring compliance. Collaborate with cross-functional teams to provide actionable insights and drive co...

Pioneer integrated platform strategy, leveraging AI capabilities to unify product offerings. Drive scalable solutions for utility operations while managing cross-functional collaboration and market po...

Shape the future of technology as a Sr Sales Engineer, leading pre-sales efforts and technical strategies for Azure and Modern Work solutions. Foster relationships and ensure solution integrity across...

Empower our global IT support transformation, driving exceptional user experiences through strategic leadership and a focus on automation, collaboration, and service excellence within a matrixed envir...

Transform global IT support delivery by leading a dynamic team focused on enhancing employee experience, operational efficiency, and service quality in a remote-first environment, while fostering tale...

Lead the charge in driving enterprise growth by integrating business development, channel strategy, and revenue operations. Partner with cross-functional teams to implement data-driven strategies for...

Lead the charge in enhancing Client Success by building strong partnerships, leveraging AI and analytics to ensure maximum value for clients, and driving retention and growth through strategic onboard...

Shape the future of technical partnerships by leading a high-performing engineering team that fosters collaborative success across channels, drives strategic alignment, and ensures exceptional service...

Manage complex AI-powered modernization projects in federal healthcare, overseeing cross-functional teams to ensure successful delivery of initiatives that enhance mission-critical systems and support...