Director, Technical Support Jobs in Alexandria, VA

Champion the deployment of cutting-edge AI Agent solutions that enhance customer experiences. This dynamic role involves collaboration, project leadership, and blending insights to drive impactful res...

Optimize and support critical federal identity management systems with cutting-edge tools. Drive system reliability and compliance while ensuring the protection of sensitive information in a secure en...

Help us drive rapid technological advancement for defense by integrating cross-functional teams, managing project execution, and ensuring compliance with security protocols. You'll lead initiatives th...

Empower customer satisfaction by leading a global support team, developing strategic policies, and enhancing service delivery to cultivate loyalty and improve experiences through innovative solutions...

Engage a team of Foremen to drive operational excellence in a high-tech environment, ensuring adherence to quality standards while enhancing customer relations and fostering team morale. Focus on budg...

Drive operational excellence by overseeing multi-tier user support, optimizing performance in classified environments, and enhancing mission readiness through strategic leadership and innovative servi...

Optimize operational infrastructure to drive marketing innovation, connecting teams and automating workflows for massive scale. Leverage AI to enhance lifecycle marketing and analytics for data-driven...

Join a team that's driving innovation in data operations! You'll provide expert engineering support, investigate incidents, and enhance enterprise data services within a critical defense initiative, e...

Transform the client service experience for Beauty & Wellbeing, ensuring on-time delivery and high-quality support. Collaborate cross-functionally to drive client success and optimize service executio...

Drive excellence in enterprise data operations by providing tier-3 engineering support, resolving complex technical issues, and ensuring reliability across the War Data Platform. Collaborate with cros...

Take ownership of tier-3 engineering support for the War Data Platform. Ensure reliability and resolve complex data issues while collaborating with cross-functional teams to enhance data services and...

Manage and lead complex customer implementations, ensuring timely delivery and high satisfaction. Collaborate with cross-functional teams to execute projects efficiently, while mitigating risks and dr...

Accelerate growth by leading high-performing sales teams and driving new logo acquisition in the higher education sector. Shape sales strategies to enhance market presence and exceed revenue targets w...

Shape the future of enterprise IT support by overseeing seamless user assistance across classified environments. Lead operational strategies to enhance mission-ready capabilities and drive process imp...

Explore your potential as a senior operational leader in user support, enhancing mission-critical services across diverse security environments while managing a dynamic team dedicated to excellence an...

Shape the future of clinical operations by managing and enhancing cardiology services. Oversee implementation, quality management, and staff performance while supporting sales through site assessments...

Unlock potential by leading global compliance initiatives for network security hardware, ensuring adherence to RF, EMC, safety, and cybersecurity regulations through effective cross-functional collabo...

Manage project execution and client relationships, ensuring timely delivery and adherence to budget. Oversee team productivity and enhance operational strategies to drive project success and quality i...

Elevate the reliability and scalability of cloud platforms by driving program execution and cross-functional coordination, ensuring operational excellence and a unified approach to incident management...

Unlock potential by providing expert support for Microsoft 365 tools, ensuring effective integration within GCC High environments. Collaborate with teams to modernize processes and maintain compliance...

Develop and implement security measures that protect products by conducting comprehensive assessments, identifying vulnerabilities, and guiding engineering teams. Foster secure development practices w...

Champion high-performance computing services through system administration, ensuring the optimization and seamless operation of IT systems while providing top-tier support and solutions in a fast-pace...

Unlock potential by managing and optimizing IT systems for High Performance Computing (HPC) services, ensuring efficient support, troubleshooting and daily operations to enhance system reliability and...

Champion the success of K12 districts by leading implementation and training initiatives, building scalable resources, and enhancing user experience with career readiness products to ensure impactful...

Transform successful contract pursuits by leading comprehensive capture strategies, fostering stakeholder collaboration, and driving business development initiatives that advance national security thr...