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Explore Top Director of Technical Support Jobs at Ladders

Ladders brings to you a vast selection of high-paying Director of Technical Support job opportunities. As the …

1,000+ Director Technical Support Remote Jobs

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  • QAD ERP Analyst

    $80K — $120K *US-AnywhereRemote in United States
    Take ownership of the QAD ERP system, providing technical support, resolving issues, and enhancing user experience. Collaborate with teams to maintain system integrity, improve processes, and empower users while driving operational excellence.
    Requirements: Bachelor's degree; 3+ years QAD ERP experience; troubleshooting skills.
  • Implementation & Customer Success Manager

    $110K — $130K *US-AnywhereRemote in New York, US
    Champion customer success by managing the implementation lifecycle, ensuring seamless onboarding, strong adoption, renewals, and expansions in healthcare technology. Be the primary contact to enhance long-term relationships and outcomes.
    Requirements: 3+ yrs in healthcare tech, EHR experience, project management skills, data analysis
  • Global Study Manager

    $90K — $130K *US-AnywhereRemote
    Shape the future of oncology studies by leading global project management efforts. Guide cross-functional teams, ensure quality outcomes, and develop project strategies while mentoring others in a dynamic and collaborative environment.
    Requirements: Bachelor's in science/health; extensive project management experience; strong leadership.
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    Global Study Manager

    $90K — $130K *US-AnywhereRemote in Blue Bell, PA
    Lead the charge in advancing oncology clinical trials, ensuring timely, budget-conscious, and quality delivery through innovative strategies and collaboration across global teams. Drive operational excellence within dynamic matrix environments.
    Requirements: Bachelor's in life sciences; 3+ years in clinical study leadership; oncology expertise.
  • Global Study Manager

    $90K — $120K *US-AnywhereRemote
    Lead project initiatives as a Global Study Manager, overseeing cross-functional teams and driving successful outcomes in drug development for COPD/Asthma projects while fostering a culture of excellence.
    Requirements: Bachelor's degree; extensive project management experience in pharma/biotech.
  • Senior Enterprise Account Executive - Delphix

    $185K — $370K *Alameda, CA (Alameda County)Remote in Alameda, CA
    Advance your career by managing major enterprise accounts and executing strategic sales initiatives. Collaborate with internal teams to deliver innovative solutions while exceeding sales targets and establishing strong executive relationships in high-value sectors.
    Requirements: 8+ years Enterprise Sales experience; strong expertise in MEDDPICC methodology.
  • Director, SAT Suite Program Success Enablement

    $80K — $130K *US-AnywhereRemote in United States
    Shape the future of K-12 education as a strategic leader driving effective program adoption and execution. Influence cross-functional alignment, improve partner success, and enhance educational equity through impactful communication and systems.
    Requirements: 5-8+ years K-12 strategy, strong communication, team collaboration skills.
  • Sr Dir, National Accounts Program

    $180K — $258K *US-AnywhereRemote
    Transform national accounts with strategic leadership, driving revenue growth and operational excellence. Collaborate with cross-functional teams and lead a high-performing national sales team to deliver exceptional client experiences and profitable growth.
    Requirements: Bachelor's degree; 12-15+ years sales leadership experience; CRM proficiency.
  • Project Design Manager

    $90K — $120K *US-AnywhereRemote in Johnson City, TN
    Join a team that's dedicated to enhancing clinical trial project outcomes. Oversee setup and operational documents while collaborating across departments to ensure client satisfaction and drive process efficiency.
    Requirements: Bachelor's degree and 3+ years in project management or related field.
  • Contract Lead – Technical Support and User Engagement

    $98K — $163K *US-AnywhereRemote in United States
    Lead contract execution for Technical Support and User Engagement, ensuring compliance and performance meet quality standards while coordinating with federal stakeholders in this comprehensive, full-time hybrid role.
    Requirements: Bachelor's degree, 5+ years experience, federal agency involvement, PMI/PMP certification.
  • Senior Program Manager

    $137K — $244K *US-AnywhereRemote in United States
    Engage as a strategic leader in managing multifaceted federal projects, ensuring quality delivery and ROI. Mentor teams, oversee stakeholder relationships, and drive agile solutions in a dynamic, mission-driven environment.
    Requirements: 10+ years experience, Bachelor's Degree, PMP, Agile SDLC expertise.
  • District Sales Manager, Upper Midwest

    $90K — $120K *US-AnywhereRemote
    Unlock potential by leading and developing a dedicated sales team to enhance access to communication technology. In this role, you'll drive financial growth, foster strategic partnerships, and promote our mission within assigned markets.
    Requirements: BS/BA preferred; 3-5 years management/sales experience; valid driver's license.
  • Director, Field Marketing

    $120K — $150K *US-AnywhereRemote in United States
    Drive impactful field marketing strategies that maximize revenue through events, aligning teams to achieve aggressive pipeline goals in a dynamic B2B enterprise environment. Oversee execution from planning to post-event analysis for optimal ROI.
    Requirements: 8-12 years B2B marketing experience, strong data-driven focus, ABM expertise.
  • Director Installations Innovations

    $194K — $279K *US-AnywhereRemote in Little Rock, AR
    Elevate your career by leading innovative engineering projects that enhance installation safety, efficiency, and quality while collaborating with cross-functional teams and external partners to achieve strategic goals.
    Requirements: 15+ years tech/construction project mgmt; MS Office expertise required.
  • Sr. Network Operations Reliability Engineer

    $100K — $130K *US-AnywhereRemote in North Carolina, US
    Drive operational excellence in network reliability engineering for a global data center environment. Collaborate with cross-functional teams to enhance system designs, automate processes, and troubleshoot complex network challenges efficiently.
    Requirements: Degree in Network Engineering or related field; 5+ years experience; Python, Ansible.
  • Account Director I - Public Sector

    $96K — $128K *US-AnywhereRemote in United States
    Join a dynamic team as you drive strategies and growth for Federal Civilian Agencies. Leverage resources to achieve sales targets, build relationships, and expand Lumen's footprint while delivering value-added solutions and excellent customer experiences.
    Requirements: 5 years sales experience, US citizen, security clearance eligibility, valid driver's license.
  • Emerging Technology Enablement Lead

    $100K — $130K *US-AnywhereRemote in Kansas City, KS
    Lead the design, testing, and deployment of IT solutions for end-user services. Collaborate with teams to create tools and improve processes, while guiding a Level 3 technical group towards achieving operational excellence.
    Requirements: Degree in computer science or related field; 8+ years in IT design and deployment.
  • Executive Director, PBM Analytics Product Management

    $175K — $334K *US-AnywhereRemote
    Lead the charge in scaling a high-impact analytics product portfolio, engaging with senior executives to drive business strategy, product management, and measurable outcomes within a complex matrix organization.
    Requirements: Bachelor's degree; 15+ years product management experience; strong problem-solving.
  • Director, Marketing Automation

    $110K — $196K *US-AnywhereRemote in United States
    Accelerate marketing success by leading automation strategies and driving cross-functional collaboration. Own the email program and utilize Salesforce capabilities to enhance engagement and retention through data-driven tactics and best practices.
    Requirements: Bachelor's degree, 7+ years in marketing automation, Salesforce expertise.
  • Director Strategic Internal Communications

    $167K — $223K *US-AnywhereRemote in United States
    Join a team that's shaping the future of internal communications by crafting innovative messaging that connects employees to our transformational journey and product evolution, fostering engagement and alignment throughout the company.
    Requirements: Bachelor's in Communications, 10-15 years experience, strong writing skills.
  • Transition Director

    $100K — $130K *US-AnywhereRemote in United States
    Transform the future of technology services by leading seamless contract transitions while coordinating with IT partners and ensuring optimal performance across public-sector contracts in a complex environment.
    Requirements: 10+ years in program/project management; 5+ years in service transitions; commitment to travel.
  • DWS Business Development Strategy Director

    $130K — $180K *US-AnywhereRemote in Texas, US
    Champion innovative solutions as a strategic advisor, engaging senior clients to shape demands, drive opportunity development, and align technology with measurable business outcomes while collaborating across teams in a dynamic environment.
    Requirements: 10+ years IT services experience; senior Digital Workplace Solution Architect, degree in related field
  • Senior IT Operations Analyst

    $90K — $130K *US-AnywhereRemote in United States
    Elevate IT service delivery through innovation and automation. In this senior role, you will resolve complex escalations, mentor analysts, and collaborate cross-functionally to enhance efficiencies and customer success.
    Requirements: 5+ yrs IT support, expert in Google Workspace & Windows/macOS, scripting skills.
  • Senior Field Service Technican

    $83K — $133K *US-AnywhereRemote in United States
    Empower customer success through exceptional service delivery and technical expertise. Leverage your skills in troubleshooting, installation, and coaching to enhance operations and drive satisfaction in critical power equipment servicing.
    Requirements: Bachelor's in Electrical Engineering or 6+ years relevant experience.
  • Senior Field Service Technican

    $83K — $133K *US-AnywhereRemote in United States
    Execute high-quality service work to enhance customer satisfaction and operational efficiency. Collaborate across teams to troubleshoot, install, and maintain critical power equipment, ensuring adherence to safety and quality standards.
    Requirements: Bachelor's in Electrical Engineering + 6 yrs experience or equivalent.
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QAD ERP Analyst

Company Name
$80K — $120K *
US-Anywhere
Remote in United States
Manufacturing & Automotive
Less than 5 years of experience
Job Description

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FAQ About Director Technical Support Remote Jobs

What does a Director of Technical Support do?

A Director of Technical Support is responsible for implementing strategic decisions, troubleshooting technical problems, and managing technical support teams. Additionally, they play a vital role in improving customer satisfaction.

What skills are needed for Director of Technical Support jobs?

The job requires strong technical skills, problem-solving abilities, leadership qualities, and excellent communication skills.

What salary does a Director of Technical Support earn?

Although the salary can vary greatly depending on the industry and location, Directors of Technical Support typically earn salaries in the upper five-figure to lower six-figure range.