Explore Top Director of Technical Support Jobs at Ladders
Ladders brings to you a vast selection of high-paying Director of Technical Support job opportunities. As the …
1,000+ Director Technical Support Remote Jobs
$ Average salary: 142,064Technical Support Team Lead
$95K — $110K *US-AnywhereRemote in United States3 days agoEmpower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innovation in support operations.Requirements: 5+ years tech support experience; 2+ years in leadership; Bachelor's degree.Team Lead Technical Customer Support Engineer
$92K — $121K *US-AnywhereRemote in United States3 weeks agoLead a team of Technical Customer Support Engineers to enhance partner API onboarding, ensuring reliability and high-quality support. Collaborate with cross-functional teams to foster a seamless technical experience while driving continuous improvement.Requirements: 6+ years technical support experience; 2+ years in a leadership role; strong API knowledge.Director, Technical Support
$130K — $180K *US-AnywhereRemote in United States1 week agoChampion a high-impact technical support team, driving automation and AI tools for improved resolution workflows. Lead strategic initiatives while overseeing operational excellence, partnering cross-functionally to enhance customer experience.Requirements: 8+ years in technical support; strong data fluency; AI tool experience.
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Director, Technical Support
$120K — $160K *US-AnywhereRemote in Canada2 days agoTake ownership of a global technical support team, driving innovation and efficiency through AI-enhanced workflows. Lead technical escalation processes, collaborate across departments, and optimize service level agreements to deliver exceptional customer support.Requirements: 10+ years in tech support, proven leadership in B2B SaaS; AI and API expertise.Senior Engineer - L3 Support Engineer
$100K — $140K *US-AnywhereRemote in United States1 week agoManage complex technical escalations for VMstore products, providing expert resolution and preventing issues in high-pressure environments, while advocating for customer needs to engineering and ensuring operational excellence.Requirements: Extensive Linux support experience, strong troubleshooting and coding skills.Technical Support Engineer
$85K — $135K *US-AnywhereRemote in United States3 weeks agoCollaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fast-paced environment.Requirements: 3-5 yrs B2B SaaS support exp; strong comm skills; tech problem-solving; metrics-driven.Technical Support Engineer 2 (Remote)
$75K — $95K *US-AnywhereRemote in Dallas, TX1 week agoSolve complex technical challenges by providing top-tier support for Windows, Linux, and cloud systems. Collaborate with a dynamic team to enhance operational efficiency and ensure SLA compliance in a multi-data center environment.Requirements: 5+ years IT experience; 3+ years Windows/Linux and VMware expertise; scripting.Director, Sales
$150K — $200K *US-AnywhereRemote in United States2 weeks agoElevate sales growth by leading a team to drive new market engagement and exceed performance targets in a dynamic remote environment, fostering collaboration and coaching to ensure team success and achievement of sales objectives.Requirements: Bachelor's degree; 10+ years in enterprise software sales; 5+ years in leadership.Members who searched for Director Technical Support, also searched for:
Managing Consultant, Technical Services
$90K — $130K *US-AnywhereRemote in United States2 weeks agoCollaborate with clients to design and implement innovative technical solutions. Leverage your software engineering expertise to tackle complex challenges, enhance business processes, and deliver exceptional consulting services to ensure client satisfaction.Requirements: Bachelor's degree, 5+ years software engineering, customer-facing experience.Director, Solutions Engineering
$130K — $180K *US-AnywhereRemote in United States2 weeks agoDrive pre-sales technical strategy and team leadership, focusing on AI architecture and integrations. Collaborate with sales, product, and engineering leaders to optimize demo excellence and ensure high-quality technical engagement with C-suite executives.Requirements: 8+ years in Sales Engineering, 3+ years in leadership, strong AI/cloud expertise.Technical Services Analyst
$85K *US-AnywhereRemote in United StatesTodayOptimize technical integration delivery and automations within customer onboarding projects. Collaborate with cross-functional teams and leverage your expertise to create solutions that enhance public safety operations while fostering innovation.Requirements: Technical degree or equivalent, 3+ years integration experience, strong SQL skills.Application Support Engineer
$90K — $120K *US-AnywhereRemote in Arlington, VA4 days agoUnlock your potential as you support a multitenant application ecosystem. Collaborate closely with teams to enhance Oracle EBS services, ensure operational excellence, and drive technology innovations for cloud-based environments.Requirements: Top Secret Clearance, Oracle Linux/RHEL, CompTIA Security+, 5+ years exp.Senior Manager, Product Operations
$195K — $240K *US-AnywhereRemote2 days agoPioneer operational excellence by leading transformative product strategies and cross-functional initiatives, empowering leaders to drive informed decision-making and enhance productivity within the product and R&D organization.Requirements: 12+ years in product ops/management; Bachelor's required; MBA preferred.IT Support Admin – Executive Briefing Center (EBC)
$85K — $120K *US-AnywhereRemote in Sunnyvale, CA3 weeks agoShape the future of executive engagements by ensuring flawless technical operations at our Executive Briefing Center. Collaborate with leadership to deliver tailored tech solutions that enhance client presentations and meetings.Requirements: Bachelor's degree, 3+ years technical support experience, strong AV skills.Client Director
$120K — $150K *US-AnywhereRemote in United States2 weeks agoChampion impactful client engagements by driving pre-sales design, managing project delivery, and fostering executive relationships. Leverage strategic vision and leadership skills to enhance account growth and ensure client satisfaction across projects.Requirements: 10+ years in client services, strong PM skills, EUR 1M+ engagement experienceHead of Customer Support
$90K — $120K *US-AnywhereRemote in Toronto, ONReposted 3 days agoDevelop and optimize customer support operations, ensuring high-quality service by leading and managing a dedicated support team while implementing modern help desk systems and automation technologies for enhanced efficiency.Requirements: 5+ years experience, help desk platform knowledge, automation skills, leadershipSenior Systems Engineer, Technical Support
$90K — $172K *US-AnywhereRemoteReposted 1 week agoJoin a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an outstanding client experience.Requirements: BS/MS EE/CS, 5+ yrs technical support, strong troubleshooting skills, cloud tech.Senior Staff Software Engineer
$143K — $266K *US-AnywhereRemote in California, US2 weeks agoLead the development of a cutting-edge Cluster management platform, ensuring robust access control, security, and scalability. Collaborate across teams to drive architectural continuity and mentor engineers while maintaining a focus on high-performance standards.Requirements: 12+ years backend dev, expertise in Go/C++/Python, security protocols, distributed systems.Director, Digital Workplace & End User Services
$138K — $247K *US-AnywhereRemote in United States1 week agoLead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experience for all users in a remote environment.Requirements: 8+ years IT leadership experience, product mindset, AV, VDI expertise.Director, Customer Support Systems
$152K — $259K *US-AnywhereRemote in United States1 month agoDrive innovation in customer support systems by leading technology strategy to enhance post-sales operations, with a focus on scalability and integration across teams for improved customer experiences and retention.Requirements: Bachelor's degree; 5+ yrs in Enterprise Applications; expertise in Zendesk.Senior / Staff NFS Engineer
$150K — $250K *US-AnywhereRemote in California, US3 weeks agoDesign, build, and optimize NFS solutions while tackling deep storage stack challenges. Collaborate with cross-functional teams to enhance performance and scalability in mission-critical data environments.Requirements: Deep NFS experience, distributed file systems, Kubernetes, Python, I/O stacks.Lead Technical Support Engineer
$115K — $125K *US-AnywhereRemote in United StatesReposted 1 week agoEngage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. Your impact will shape customer experiences.Requirements: 5+ years experience in mobile/cloud services; proficient in SDKs, APIs, and debugging.Principal Consulting Engineer - DX
$172K — $240K *US-AnywhereRemote in United States3 weeks agoAdvance your career as a Principal Consulting Engineer, driving large-scale technology solutions, collaborating with clients and teams, and innovating on technical strategies to deliver exceptional service and operational excellence.Requirements: Bachelor's degree or 10+ yrs experience in enterprise solutions; Call Center expertise; programming skills in Cisco, Five9, Zoom, and more.Director, Finance Technology
$122K — $221K *US-AnywhereRemote in El Segundo, CA3 days agoDrive financial systems initiatives by managing application development, overseeing ERP implementations, and acting as a liaison between finance teams and IT to ensure alignment and efficiency across the organization.Requirements: Bachelor's degree, 10+ years finance experience, leadership skills, Oracle ERP expertise.Sr Staff Desktop Systems Engineer
$141K — $236K *US-AnywhereRemote in San Diego, CA4 weeks agoLead the charge in defining technical standards for secure, scalable Windows and macOS endpoints. Mentor engineers, manage projects, and collaborate with cross-functional teams to ensure compliance and operational excellence globally.Requirements: Bachelor's degree and 13+ years experience or Master's and 8+ years.
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FAQ About Director Technical Support Remote Jobs
What does a Director of Technical Support do?
A Director of Technical Support is responsible for implementing strategic decisions, troubleshooting technical problems, and managing technical support teams. Additionally, they play a vital role in improving customer satisfaction.
What skills are needed for Director of Technical Support jobs?
The job requires strong technical skills, problem-solving abilities, leadership qualities, and excellent communication skills.
What salary does a Director of Technical Support earn?
Although the salary can vary greatly depending on the industry and location, Directors of Technical Support typically earn salaries in the upper five-figure to lower six-figure range.