Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$80K - $105K *

Champion operational excellence by leading engineering support teams to enhance customer experience, drive professional growth, and strengthen client relationships while ensuring high-quality service...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $155K *

Shape the future of legal operations by enhancing efficiency, governance, and compliance. Lead strategic initiatives, manage technology systems, and oversee budgets while supporting corporate governan...

3 days ago

  •   11 - 15 years exp.  •   Energy & Utilities

$100K - $120K *

Unlock your potential as you build and manage a robust sales accountability system, driving performance and results for the sales team while collaborating closely with the CEO and leading a dedicated...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Shape the future of operations by leading multi-site initiatives, driving efficiency, and supporting growth. Leverage your strategic thinking and management skills to make a significant impact across...

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Optimize multi-site operations by leading teams, driving efficiency, and supporting growth initiatives. Leverage strategic thinking and strong management skills to enhance performance metrics while tr...

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$131K - $145K *

Lead the charge in navigating ambiguity and driving impactful solutions through data analysis and cross-functional collaboration, empowering teams to thrive in a fast-paced environment while deliverin...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$80K - $95K *

Shape the future of business operations by enhancing processes, driving performance, and fostering collaboration across teams. Leverage your expertise to implement improvements and support strategic i...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$145K - $160K *

Drive strategic initiatives by leading complex, cross-functional projects that align stakeholders and transform business priorities into actionable plans, ensuring successful execution across Revenue...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Elevate operational excellence by leading safety and productivity initiatives. Collaborate with cross-functional teams to drive continuous improvement, focusing on team growth and data-driven decision...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K *

Transform client experiences by leading a diverse team, optimizing operations, and driving profitability through effective management and innovative solutions. Ensure compliance and enhance safety whi...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$85K - $135K *

Unlock your potential as a Sales Operations Manager, driving analytics, enhancing sales processes, and collaborating with leadership to boost efficiency and performance in a dynamic environment. Join...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$85K - $135K *

Lead the charge in optimizing sales operations for the Southeast region. Drive analytics, enhance sales processes, and collaborate with leadership to translate data into actionable insights, improving...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$85K - $135K *

Transform sales operations by driving analytics, enhancing processes, and collaborating with leadership to boost efficiency and performance in the Southeast region. Leverage data insights to influence...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$85K - $135K *

Drive sales operations excellence by analyzing data, enhancing processes, and collaborating with leadership to improve efficiency and performance across the Southeast region, ensuring strategic insigh...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$85K - $135K *

Champion sales operations excellence by driving analytics, reporting, and process improvements. Collaborate with leadership to enhance efficiency and deliver actionable insights that propel business g...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$130K - $140K *

Join a team that's redefining customer success in CTV and omnichannel. As a Senior Customer Success Operations Manager, you'll drive publisher growth, optimize integrations, and leverage AI tools to e...

2 weeks ago

  •   Less than 5 years exp.  •   Media

$118K - $210K *

Elevate your career by leading day-to-day operations in manufacturing, driving safety, quality, and efficiency. Collaborate across teams to enhance production outcomes and foster a high-performing cul...

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$118K - $210K *

Champion operational excellence in manufacturing by leading day-to-day activities, driving continuous improvement, and ensuring safety and quality standards are met across value streams to achieve pro...

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$118K - $189K *

Transform manufacturing operations by leading day-to-day activities, driving continuous improvement, and ensuring safety and quality in production. Collaborate with cross-functional teams to achieve o...

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$119K - $161K *

Unlock potential by leading complex, cross-functional projects to enhance sortation and distribution solutions. Engage with teams and stakeholders to drive timely implementations and optimize facility...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$104K - $136K *

Champion data integrity and operational excellence in specialty pharmacy services. Lead data lifecycle management, enhance reporting capabilities, and collaborate across teams to ensure reliable data...

Mississauga, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Transform sales operations by optimizing systems and processes, enhancing financial visibility, and driving data-driven decision-making across cross-functional teams to boost productivity and profitab...

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$141K - $226K *

Partner with us to lead enterprise sales messaging and strategy, driving impactful communication across teams. You'll manage priorities, coach associates, and leverage technology to enhance sales effe...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's driving innovation in defense technology by managing complex DoD acquisition programs, ensuring the development and deployment of advanced capabilities to protect U.S. warfighters w...

4 days ago

  •   8 - 10 years exp.  •   Business Services

$115K - $192K *

Join a dynamic team to drive strategic sales operations for key accounts, translating customer plans into actionable market strategies. Collaborate cross-functionally to enhance execution and performa...

Yesterday

  •   5 - 7 years exp.  •   Food & Beverages

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.