Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$135K - $160K *

Champion the delivery of innovative data solutions, leading cross-functional teams to modernize platforms and drive AI integration. Ensure project success through effective management of scope, qualit...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Inspire delivery excellence by leading a diverse portfolio of 20+ Scrum teams across regions. Align engineering outcomes with client priorities, enhance AI adoption, and drive measurable value through...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $115K *

Help us drive operational excellence by managing end-to-end order fulfillment and logistics for mission-critical infrastructure. Collaborate with cross-functional teams to ensure timely delivery while...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$110K - $130K *

Unlock potential by building and scaling a comprehensive paid marketing program across multiple channels. Drive creative strategies, leverage AI for efficiency, and connect campaigns to the buyer jour...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Accelerate your career by driving operational excellence and strategic improvements. Collaborate with leadership and cross-functional teams to enhance customer experiences and optimize processes in a...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$130K - $170K *

Seeking a strategic leader to oversee multiple reconditioning lines, ensuring production targets are met while driving continuous improvement initiatives and fostering employee development in a fast-p...

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$95K - $115K *

Lead the charge in overseeing multiple reconditioning lines, ensuring production goals are met while driving continuous improvement and employee development in a dynamic automotive environment...

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$90K - $110K *

Drive operational excellence by managing multiple reconditioning lines, ensuring production targets are met. Collaborate with leadership to identify improvements and foster team development in a dynam...

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $120K *

Inspire excellence by overseeing reconditioning lines, driving production, and enhancing efficiency through leadership and strategic problem-solving while fostering team development and compliance wit...

Reposted 1 month ago

  •   8 - 10 years exp.  •   Consumer Technology

$132K - $251K *

Manage manufacturing operations to ensure delivery, quality, and cost goals for Military Engines programs. Collaborate with R&D and oversee a small team, driving risk mitigation and operational assess...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$98K - $122K *

Shape procurement excellence by driving best practices, enhancing workflows, and fostering strategic partnerships. Leverage technology and insights to optimize processes and support business growth th...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$88K - $105K *

Oversee and coordinate IT and organizational change projects across the Americas, ensuring alignment with global initiatives. Drive stakeholder engagement and manage project timelines, risks, and depe...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$88K - $105K *

Drive the charge in delivering impactful IT and organizational change projects across the Americas. Collaborate with global teams to ensure timely execution, effective communication, and alignment wit...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$85K - $130K *

Join a team that's dedicated to operational excellence and customer satisfaction. Oversee branch performance, manage staff development, and implement strategic initiatives to drive success across mult...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Innovate and lead enterprise network operations to enhance performance and service quality. Collaborate with technical teams to ensure seamless support for mission-critical communications and IT infra...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Manage and oversee enterprise network operations, ensuring optimal performance and service quality. Lead technical teams in monitoring, sustaining, and improving network infrastructure to support miss...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Shape the future of customer journey optimization. Lead end-to-end experiences, collaborating across teams to enhance customer satisfaction using data-driven insights and process design. Drive operati...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$100K - $120K *

Lead the charge in enhancing operational strategies for growth, coordinating training and communications, and fostering a strong global network to support business objectives in a dynamic environment...

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$114K - $205K *

Lead multi-disciplinary teams to conduct financial analyses and manage restructuring processes, ensuring timely delivery of projects while enhancing operational performance for clients facing financia...

Vancouver, BCIn-Person

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$134K - $165K *

Elevate Marketing Operations by modernizing workflows, enhancing documentation, and integrating AI solutions for scalability and efficiency across cross-functional teams...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$134K - $165K *

Unlock potential by transforming marketing operations through scalable systems and automated workflows. Collaborate cross-functionally to streamline processes, enhance data governance, and empower tea...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$138K - $173K *

Join a team that's transforming manufacturing through digital solutions. Lead cross-functional initiatives, drive process improvements, and ensure seamless integration of technology to enhance operati...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$88K - $105K *

Transform your career by managing multi-site properties, ensuring optimal performance and team motivation while aligning with owners' financial goals and market strategies...

Yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$114K - $173K *

Lead the construction phase of energy projects, ensuring compliance and client satisfaction while managing financials and coordinating internal and external teams for successful project delivery...

6 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$114K - $173K *

Lead the construction phase of projects, ensuring compliance and client satisfaction while managing financials and coordinating internal and external teams for successful project delivery...

6 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.