Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$166K - $195K *

Join a team that's redefining global security operations. In this pivotal role, you'll lead security programming across multiple regions, ensuring safety and resilience while managing teams and budget...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $128K *

Manage operations at a recycling facility, oversee staff, ensure compliance, and collaborate with headquarters. This role includes budgeting, equipment management, and safety oversight, providing a vi...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$100K - $120K *

Shape and drive strategic Innovation and Renovation projects, ensuring flawless execution from concept to completion. Lead cross-functional teams to meet key performance indicators while fostering col...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$135K - $155K *

Oversee property management functions, enhancing tenant relations and guest services. Lead a team to ensure operational excellence, financial planning, and strategic initiatives while fostering a coll...

Mississauga, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Optimize litigation operations by managing legal holds, discovery, and outside counsel engagement. Support corporate transactions and enhance departmental efficiency through technology solutions while...

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$110K - $130K *

Empower the future of technology delivery in financial services by leading cross-functional teams to execute strategic initiatives, ensuring high-quality releases that align with business priorities a...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Transform technology delivery in financial services by leading cross-functional teams, ensuring high-quality project execution, and aligning business strategies with technical initiatives for impactfu...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Join a dynamic team to drive operational strategy and performance for a rapidly growing Lithium business, enabling informed decision-making and enhancing business results across finance, development...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Discover insights by leading the analytics strategy for sales and marketing. Build Power BI dashboards, partner with data teams, and translate data into actionable recommendations to drive performance...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$112K - $151K *

Empower your career by leading a dynamic Flightline operations team, ensuring airworthiness and customer satisfaction through effective management, process improvements, and collaboration with cross-f...

6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$86K - $90K *

Take ownership of facility operations by managing resources, formulating policies, and ensuring efficient distribution to meet business goals while optimizing costs and supporting team development...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$85K - $90K *

Lead the charge in ensuring operational excellence through effective quality management, overseeing compliance, and enhancing customer relations while managing resources and processes to meet contract...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$95K *

Transform quality management by overseeing operations, ensuring compliance, and enhancing customer relations. Lead initiatives to develop effective quality control processes while managing budgets and...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Drive operational excellence by leading a multi-disciplinary team, ensuring quality and safety in manufacturing processes, and fostering a culture of continuous improvement to meet strategic objective...

2 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$105K - $196K *

Elevate operational excellence by leading assembly processes and driving performance metrics. Oversee all functions within the facility, ensuring safety, quality, and productivity while fostering a po...

4 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$145K - $160K *

Drive a unified global corporate security operation, leading a high-performing team to enhance safety and resilience across multiple locations while collaborating with senior leadership to support org...

4 weeks ago

  •   11 - 15 years exp.  •   Media

$95K - $115K *

Analyze and drive cross-functional initiatives in the Revenue Operations team for off-street parking, ensuring data accuracy and delivering strategic insights to support decision-making and performanc...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Transportation

$110K - $145K *

Lead multiple commercial renovation projects, ensuring quality and client satisfaction while managing budgets and schedules. Grow your career in a dynamic environment with opportunities for advancemen...

Calgary, ABIn-Person

1 week ago

  •   Less than 5 years exp.  •   Staffing

$100K - $140K *

Engage in impactful clinical trial management, overseeing operations and mentoring teams to ensure quality and efficiency in project execution. Collaborate with leadership to drive improvements and ma...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$95K - $135K *

Join us to lead operational transformation and continuous improvement initiatives across diverse functions. Drive measurable enhancements in efficiency, productivity, and employee experience through i...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $135K *

Shape the future of operational excellence by leading transformative initiatives that enhance efficiency, productivity, and employee experience through innovative process redesign and automation strat...

Etobicoke, ONIn-Person

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$108K - $155K *

Unlock potential by leading Sales Operations for Solutions Engineering and Architecture teams. Drive process improvements, manage key systems, and ensure data integrity to support sales objectives and...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $150K *

Lead the charge in enhancing risk management strategies, ensuring alignment with best practices and facilitating seamless integration across projects. Collaborate with diverse stakeholders to proactiv...

Toronto, ONIn-Person

1 month ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$120K - $145K *

Champion transformation initiatives by leading complex programs that optimize business processes across diverse teams, driving significant results in operational efficiency and customer experience...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $145K *

Drive successful execution of a multi-year Lead-to-Cash transformation program, managing diverse workstreams while ensuring strategic alignment and effective communication across stakeholders and exec...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.