Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$100K - $120K *

Help us shape the future of social media strategy by crafting engaging content that resonates with our audience. Collaborate with cross-functional teams to elevate our brand presence and drive impactf...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Drive customer success by leading a team of managers to enhance client experiences, ensuring value delivery and operational excellence in multifamily property management. Collaborate cross-functionall...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $205K *

Unlock the potential of our Pro offering by leading product strategy and roadmap. Collaborate across teams to enhance customer experiences for short-term rental operators and HOAs, ensuring scalable s...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$118K - $130K *

Champion growth by driving HVAC sales through distribution channels, managing relationships with reps and contractors, and developing strategic sales plans. This role requires extensive travel and a f...

Seattle, WARemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$118K - $130K *

Join a team that's driving growth in Residential HVAC Sales through strategic partnerships and market development. Manage relationships with distributors and contractors while executing sales plans to...

City Of Industry, CARemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform digital growth strategies by overseeing website, SEO, and campaigns. Drive content distribution, partner marketing, and harness AI for analytics, ensuring effective buyer engagement and meas...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$145K - $220K *

Drive the development and commercialization of innovative digital solutions for federal clients. Lead cross-functional teams, engage with customers, and manage the full product lifecycle from concept...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Lead cost management initiatives across diverse construction projects, ensuring effective budgeting, reporting, and collaboration with clients. Drive value through strategic planning and risk manageme...

Midlothian, VARemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $110K *

Drive seamless client implementations by managing complex, multi-service projects. Collaborate with internal teams and stakeholders to ensure successful delivery and exceptional client experiences thr...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$145K - $156K *

Optimize resource allocation in a dynamic creative studio, ensuring efficient talent management and fostering strong relationships with artists and project leads. Drive proactive planning and problem...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $230K *

Drive impactful oncology product promotion by building strong relationships with key stakeholders. Leverage clinical expertise and market insights to exceed performance goals while ensuring patient ac...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$103K - $128K *

Join us to lead product strategy and development, driving innovation and performance in healthcare solutions. Collaborate cross-functionally to align business needs with customer expectations and ensu...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$52K - $179K *

Champion growth by managing distribution partners, driving enablement, and crafting strategies that elevate performance. Collaborate cross-functionally to deliver impactful results and foster strong r...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $100K *

Unlock potential by driving sales growth in a dynamic territory, cultivating relationships with diverse clients, and leveraging technical expertise to deliver effective packaging solutions that surpas...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Drive payroll operations by leading a multi-state team, optimizing processes, and ensuring compliance across North America. Collaborate with stakeholders to enhance service delivery and implement best...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Accelerate market growth by developing and executing regional strategies that enhance customer engagement, expand referral networks, and drive adoption of innovative healthcare solutions through colla...

Sunnyvale, CARemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Join a team that's redefining DME resupply operations by leading a global, remote call center. Drive revenue growth, optimize performance, and ensure compliance while managing a diverse workforce to e...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$126K - $211K *

Champion growth and retention in community pharmacy sales through strategic relationship-building and consultative solutions. Drive performance in a dynamic, field-based role with extensive travel and...

Washington, USRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Optimize onboarding excellence by designing impactful programs that accelerate new sales hires' productivity and ramp times in a high-growth tech environment. Collaborate across teams to ensure practi...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$122K - $183K *

Join a team that's driving strategic growth by partnering with leading OEMs. You'll influence product roadmaps, uncover market opportunities, and translate customer insights into scalable solutions fo...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform the pre-sales operational landscape by leading strategic initiatives that enhance client experiences, streamline service offerings, and drive commercial success through collaboration with cr...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$91K - $163K *

Lead the charge in managing Time, Labor, and Travel & Expense functions, ensuring compliance and operational excellence. Collaborate with teams to enhance processes, drive analytics, and support strat...

La Crosse, WIRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$101K - $126K *

Join a dynamic team to lead complex projects, ensuring timely delivery and alignment with strategic goals. Collaborate across departments, manage risks, and mentor others while leveraging best practic...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $163K *

Join a team that's shaping the future of credit products by driving platform strategy, collaborating across functions, and delivering market-ready features that meet client needs and regulatory standa...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$155K - $171K *

Lead transformative consulting projects by conducting in-depth research and presenting strategic recommendations. Collaborate with clients and junior team members to drive high-quality deliverables an...

Chicago, ILRemote

1 month ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.