Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$190K - $215K *

Transform cloud-based engineering strategies as you lead teams in creating innovative AI-powered automation solutions, ensuring quality and scalability while promoting a dynamic and collaborative cult...

Lehi, UTRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$92K - $125K *

Join a team that's redefining global benefits programs! Collaborate to design and implement innovative health, wellness, and retirement solutions across multiple regions, ensuring compliance and enhan...

Vancouver, BCRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$100K - $120K *

Accelerate progress at a dynamic travel support organization by leading diverse teams, enhancing operational processes, and ensuring exceptional customer satisfaction through proactive service and str...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$137K - $202K *

Shape the future of compensation products by owning the development and management of a comprehensive range-setting tool and analytics roadmap that enhances productivity for Compensation Partners and...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$88K - $105K *

Join a dynamic team to analyze and support logistics and engineering operations across the Pacific. Leverage your expertise to translate complex requirements into actionable plans, ensuring readiness...

Florida, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Champion operational excellence by overseeing property performance, driving team success, and fostering client relationships. Lead strategic initiatives to align business goals with financial outcomes...

Longview, TXRemote

5 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$120K - $145K *

Lead the charge in organizational change management for complex life sciences transformations, focusing on global Veeva CRM implementations. Drive strategy, execution, and stakeholder engagement acros...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$130K - $150K *

Advance your career by leading product strategy for supply chain orchestration. Drive technical decisions, collaborate with cross-functional teams, and leverage AI to enhance workflows, ensuring measu...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Empower your career by leading a dynamic team of Client Success Managers, driving customer satisfaction and retention while collaborating cross-functionally to maximize value from our solutions and in...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$70K - $140K *

Lead the charge in enhancing our Partner ecosystem by managing relationships and driving growth initiatives. Oversee onboarding, operations, and support for System Integrators while implementing autom...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $105K *

Drive procurement excellence by managing supplier relationships and purchasing activities across diverse categories. Collaborate with cross-functional teams to ensure timely delivery, competitive pric...

Arizona, USRemote

Today

  •   5 - 7 years exp.  •   Transportation

$120K - $145K *

Join a team that's dedicated to delivering innovative technical solutions. As a Senior Solutions & Implementation Manager, you'll engage with C-level executives and lead high-profile projects, ensurin...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$109K - $140K *

Shape the future of project estimating by leading comprehensive cost analyses, collaborating with diverse teams, and driving strategic initiatives to enhance project success and client relationships i...

RemoteRemote

2 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$120K - $145K *

Empower a team of engineers by leading development, managing delivery, and driving process improvements. Collaborate across departments to ensure quality releases while maintaining a hands-on technica...

Alberta, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$134K - $230K *

Shape the future of social media strategy and operations by leading enterprise-wide governance, optimizing processes, and driving engagement across teams to enhance digital communications and operatio...

Boston, MARemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $95K *

Drive exceptional customer support by resolving complex technical issues, managing firewall deployments, and mentoring junior technicians while ensuring adherence to service level agreements and enhan...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$106K - $160K *

Innovate project management strategies for design and construction initiatives, ensuring timely delivery and budget adherence. Collaborate with stakeholders to enhance facility development and maintai...

Sacramento, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$140K - $180K *

Transform product management by owning the roadmap, prioritizing customer needs, and leveraging data to drive impactful AI-powered solutions. Collaborate closely with design and engineering to deliver...

Ontario, CARemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $135K *

Join a team that's dedicated to overseeing personnel and operational execution across critical Navy training programs. Lead multidisciplinary teams, manage contracts, and ensure successful program del...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $145K *

Lead the charge in high-impact global programs, driving operational efficiencies and user insights across teams to enhance compliance and streamline processes in a complex regulatory landscape...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $145K *

Transform the contract lifecycle by leading agent-driven workflows, leveraging data insights to enhance product value and customer satisfaction. Collaborate across teams to innovate and deliver user-c...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$210K - $256K *

Shape the future of consumer products, retail, and logistics consulting by leading high-impact transformation programs, building client relationships, and driving business growth through innovative st...

United StatesRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Information Technology

$210K - $256K *

Shape the future of consumer products and retail by driving large-scale transformations, cultivating executive relationships, identifying growth opportunities, and leading innovative initiatives in a...

United StatesRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Transform your career by leading a high-performing team to create compelling thought leadership content. Drive strategic narratives that align with business priorities and market trends while fosterin...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$145K - $175K *

Transform customer success by leading a team of Success Architects to drive adoption, renewals, and strategic growth. Collaborate across departments to ensure high-quality delivery and foster strong c...

North Carolina, USRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.