Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$90K - $140K *

Join a team that's driving project success by leading technical initiatives, resolving complex challenges, and aligning outcomes with client objectives. Your expertise will enhance profitability and o...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$142K - $184K *

Champion the development and operational deployment of vehicle firmware, leveraging IoT data to enhance fleet safety and efficiency through collaborative efforts with cross-functional teams...

CanadaRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$154K - $260K *

Innovate and drive technical strategy for AI-powered products at scale. Empower teams to build transformative software solutions, oversee complex projects, and deliver exceptional results that reshape...

RemoteRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that's dedicated to optimizing program operations and enhancing customer satisfaction. Lead initiatives in inventory management, process improvements, and team development while fostering...

RemoteRemote

4 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Advance your career by enhancing the efficiency and effectiveness of our Legal and Compliance function. Lead operational improvements, manage budgets, and implement legal technology solutions in a dyn...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Join us in shaping the future of talent acquisition by attracting top-tier candidates and enhancing the hiring experience. Collaborate with hiring managers to develop effective recruitment strategies...

Ohio, USRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Transportation

$130K - $150K *

Join us to lead North America's field and demand marketing efforts, driving pipeline and revenue through strategic programs and cross-functional collaboration with sales and marketing teams...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$93K - $139K *

Explore the intersection of technology and strategy as you drive complex, cross-functional initiatives. Collaborate with diverse teams to enhance project delivery, leveraging AI tools to optimize proc...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $145K *

Strategize initiatives to enhance workforce alignment and Agile practices, driving high performance in IT services for federal clients while fostering a collaborative culture and supporting strategic...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$126K - $193K *

Grow your career with a strategic partnership role focused on enterprise and public sector initiatives. Lead partner development, drive go-to-market strategies, and foster relationships to ensure succ...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Drive enterprise sales by building relationships with large dealership groups. Identify opportunities, navigate complex decision-making processes, and collaborate with internal teams to deliver tailor...

Des Moines, IARemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by leading strategic growth initiatives and enhancing customer experiences in a dynamic logistics environment. Drive account growth and ensure compliance while fostering a culture of...

Texas, USRemote

3 days ago

  •   5 - 7 years exp.  •   Transportation

$150K - $175K *

Transform the retirement solutions landscape by driving enterprise sales, fostering relationships, and delivering innovative strategies. Leverage your expertise to guide clients in optimizing their re...

RemoteRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $190K *

Drive strategic growth by managing key Pharma and Biotech accounts, engaging C-suite executives, and leading expansion sales processes. Collaborate cross-functionally to enhance client experiences and...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$104K - $145K *

Join us to lead a dynamic team managing consumer complaints in lending operations. You'll enhance complaint resolution processes, ensure regulatory compliance, and drive continuous improvement, all wh...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$112K - $193K *

Optimize behavioral health services by leading Medicaid management, ensuring compliance with state laws, and driving strategic initiatives. Collaborate with stakeholders to enhance product performance...

Minnetonka, MNRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$105K - $120K *

Drive your career with a key role in expanding partner relationships and sales strategies within a dynamic market. You'll leverage your expertise to lead complex accounts and influence senior stakehol...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead a dynamic team to enhance customer success, drive retention, and maximize revenue growth. Shape strategies and workflows while collaborating cross-functionally to deliver exceptional value and ou...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Drive growth by managing key global consulting accounts, fostering relationships, and achieving ambitious sales targets. Collaborate with cross-functional teams to convert project usage into long-term...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Champion customer success by building strong relationships, ensuring seamless contract processing, and delivering top-notch service. Collaborate with diverse stakeholders to resolve issues and enhance...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Pioneer innovative solutions as a Senior Manager in Deployed Engineering, leading hands-on deployments and building a high-performing team. Collaborate closely with customers and internal teams to dri...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $185K *

Transform data into actionable insights by enhancing financial models, optimizing sales performance, and driving operational efficiencies. Collaborate with cross-functional teams to support strategic...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $145K *

Lead strategic product initiatives in advanced surgical technologies, driving development and commercialization efforts. Collaborate with cross-functional teams to enhance orthopedic outcomes and proc...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Elevate operational excellence by leading claims operations, ensuring compliance and efficiency while driving process improvements and team development. Collaborate across functions to meet client com...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $120K *

Accelerate product development by leading end-to-end processes, integrating advanced technologies, and driving outcomes across a suite of digital solutions for legal service operations, while ensuring...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.