Director, Patient Experience Jobs in Washington, DC

Lead the charge in designing exceptional Partner Experiences with a focus on B2B interactions, guiding complex data insights into impactful user experiences and driving product strategy through collab...

Shape the future of commercial learning in the US Liver business by leading strategy, design, and delivery of impactful learning solutions for field teams while fostering a growth-oriented environment...

Drive member satisfaction and revenue growth by managing strategic accounts, deepening client relationships, and coordinating cross-functional support for seamless membership onboarding and retention...

Unlock growth potential by managing strategic accounts, enhancing member satisfaction, and driving renewals. Collaborate cross-functionally to deliver exceptional service and support executive relatio...

Drive the national US policy agenda for Innovative Medicine, leading a team to shape key priorities like drug pricing and market access. Collaborate cross-functionally to influence healthcare policy...

Drive user-centered design initiatives by conducting research and creating intuitive experiences. Collaborate with cross-functional teams to enhance usability, communicate insights, and iteratively de...

Drive user-centered design solutions by optimizing research and prototyping processes to enhance usability and satisfaction for complex applications. Collaborate with diverse teams to deliver intuitiv...

Lead the charge in creating optimal healthcare environments by managing facilities and utilities, ensuring compliance, improving systems, and fostering team collaboration for top-tier patient care...

Accelerate progress at shaping digital product strategy and execution across multiple domains, collaborating across functions to enhance customer experience and drive impactful solutions that align wi...

Optimize member engagement by leveraging data analytics to enhance digital experiences across platforms such as websites and mobile apps. Collaborate with cross-functional teams to drive insights, imp...

Drive your career forward by leading healthcare data integration projects, ensuring alignment with strategic objectives. Collaborate with teams and vendors, while managing day-to-day operations and ex...

Lead the integration of healthcare data solutions, driving strategic planning and project execution. Collaborate with internal teams and external vendors to ensure successful delivery and optimized pe...

Take ownership of the Global Quality Compliance support functions to streamline processes, ensure compliance, and enhance the Quality Management System through effective document oversight, training m...

Elevate your career by leading global labelling strategy for vaccines. Drive compliance and patient-focused content across product lifecycles while collaborating with cross-functional teams. Shape glo...

Drive impactful cost savings through strategic healthcare analysis, optimizing total cost of care while collaborating with cross-functional teams to enhance value-based models and influence sustainabl...

Engage key healthcare payers by driving sales of BPaaS and EPaaS solutions. Leverage industry knowledge to strategize and execute account growth plans, focusing on achieving revenue goals while managi...

Shape strategic relationships with key clients, develop multi-year account strategies, and lead cross-functional teams to enhance customer engagement and drive business outcomes across diverse healthc...

Architect innovative AI-driven agentic experiences that empower sellers. Lead cross-functional teams to set product strategy, resolve complex challenges, and deliver trustworthy solutions, while foste...

Design and lead comprehensive revenue enablement programs, collaborating with Sales and RevOps to ensure impactful training and resources that drive pipeline success and sales performance throughout t...

Advance market access strategies for cardiovascular and metabolic brands, ensuring optimal payer coverage and patient affordability while collaborating cross-functionally to support product commercial...

Shape the future of medical policy by leading payer strategy and engagement initiatives, driving access for innovative oncology solutions, and collaborating across teams to enhance patient care and re...

Champion learner-centric design to create impactful learning experiences that enhance organizational capabilities and accelerate workforce effectiveness through innovative strategies and cutting-edge...

Drive the Customer Insights product area by transforming data into actionable narratives. Collaborate across teams to build user-facing experiences while pioneering AI-native insights that enhance ent...

Drive transformation and operational excellence in healthcare consulting to enhance client strategies, improving efficiency and compliance while mentoring junior consultants and collaborating with div...

Drive transformation by delivering strategic consulting to healthcare clients, enhancing business processes and operational efficiency while mentoring junior consultants and fostering client relations...