Progyny is seeking a Senior Digital Product Analyst to join our Member Experience team. This role will be responsible for measuring, analyzing, and optimizing member engagement across Progyny’s digital experiences, including the member portal, website, and mobile app.

The ideal candidate is highly analytical, curious, and passionate about using data to improve digital experiences. You will partner closely with Product, UX, and Engineering teams to develop insights that drive engagement, adoption, retention, and satisfaction.

• Own digital analytics reporting and insights for Progyny’s member portal, website, and mobile app

• Monitor and analyze member engagement metrics, behavioral trends, conversion funnels, and user journeys

• Develop dashboards and recurring reports to communicate KPIs and performance trends to stakeholders

• Partner with Product and UX teams to define success metrics for new features and digital initiatives

• Implement and maintain tracking plans, tagging strategies, and event instrumentation across digital platforms

• Identify opportunities to improve member engagement, usability, and digital adoption through data-driven recommendations

• Conduct A/B test analysis and support experimentation initiatives

• Collaborate with Engineering and Product teams to ensure analytics data quality and integrity

• Partner with Product and Data Engineering to ensure data availability in SQL/data warehouse environments

• Monitor analytics health and resolve discrepancies in reporting

• Support executive and operational reporting related to member digital experience performance

• Bachelor's degree in Analytics, Statistics, Computer Science, Economics, or a related field, or equivalent relevant experience, required.

• 5+ years of experience in digital analytics, product analytics, or web/app analytics

• Experience working with digital engagement metrics across web and mobile platforms

• Strong proficiency with analytics platforms such as Google Analytics (GA4), Adobe Analytics, Mixpanel, Amplitude, or similar tools

• Advanced Excel and strong data visualization skills using tools such as Tableau, Looker, Power BI, or similar

• Working knowledge of SQL and experience querying and combining large datasets preferred

• Understanding of digital product funnels, customer journeys, retention analysis, and experimentation methodologies

• Excellent communication skills with the ability to present insights to both technical and non-technical audiences

• Strong attention to detail and passion for improving user experiences through data

Nice to have...

• Experience analyzing healthcare, benefits, or consumer digital experiences

• Familiarity with mobile app analytics and attribution platforms

• Experience working in Agile product environments

• Understanding of HIPAA and data privacy best practices

What Youll Bring...

• A member-first mindset and passion for improving digital experiences

• Intellectual curiosity and a proactive approach to problem-solving

• Ability to balance strategic thinking with hands-on analytical execution

• Collaborative spirit and comfort working cross-functionally

Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.

Our perks:

• Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents Employee Affiliation Group

• Menopause and midlife care

• Health, dental, vision and life insurance options for employees and family

• Free in-person, virtual and text-based mental health and wellness support

• Paid time off, including vacation, sick leave, personal days and summer flex time

• Company equity

• Bonus program

• 401(k) plan with company match

• Access to on-demand legal and financial advice

• Learning and development programs to help you grow professionally and a mentorship program

• Company social eventsto include annual volunteer day and donation matching

• Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office

In compliance with New York Citys Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $100,000 - $115,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.